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"Hotel rooms were of a good quality, but the hotel was undergoing a large renovation of at least half of the hotel. My room was close to the renovatio ... " More

By a verified traveller on Fri 17 Nov 2017

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Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£69* Per night/room 11 Aug - 12 Aug

Junior Suite (Extra Bed 2 adults + 1 child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Extra Bed 3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (New Style)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

NH Brussels Grand Place Arenberg ratings based on 20 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for NH Brussels Grand Place Arenberg

Everyone (3) Couples (8) Business (1) Family (3) Other (2) Friends (2)
4 out of 5

Posted by on 19 Nov 2019

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Comment from Hotel Management

20 Nov 2019 by The Quality Team

Thank you very much for sharing your feedback. We are very happy to hear that you had a great stay with us. We hope to welcome you back to our hotel.

2 out of 5
Good location. Walls are very thin and I was woken up early each morning with contacts banging. This persisted all morning due to cleaning or nearby rooms. Staff not very friendly. Room tattered in places. No ventilation in bathroom. Hotel is relatively cheap but would not stay there again.

Posted by on 7 Oct 2019

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Comment from Hotel Management

9 Oct 2019 by Quality team

Dear Guest, thanks for booking with us. We are very sorry to read that your stay was not as you expected and that you had some trouble during the stay. We wish you could advised reception about this directly, we are sure our colleagues would have taken action straight after. We hope you can give a second chance, we will be happy to welcome you back! Regards,

3 out of 5

Building Works

Pros: Room layout
Cons: Better isolation of the building works (enviromental)
Location: Near Paddington and ideal for Heathrow
Hotel rooms were of a good quality, but the hotel was undergoing a large renovation of at least half of the hotel. My room was close to the renovations and smelt sort of like 'wet plaster' and it was quite strong, This unfortunately tarnished my stay - however I'm sure once the renovations are complete (and they are extensive) it will be back to being a high quality hotel.

Posted by , from London on 17 Nov 2017

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Comment from Hotel Management

20 Nov 2017 by Athina

Dear guest, Thank you for your comment. I think you wrote your comment in the wrong hotel as we are not under renovation right now. We are the NH Grand Place Arenberg. Have a lovely day.

5 out of 5

Great location, service and comfort

Great place to stay while in Brussels. We were here for 2 nights and had a comfortable stay. This hotel is very close to Grand Place and Brussels central station. The room was extremely comfortable with good mattress, shower and a balcony. We loved it was very quite any time of the day. Highly recommended!!

Posted by on 4 May 2015

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4 out of 5

Great Location, Exceptional Value

A one night stopover here that was exceptional value. This hotel is maybe 90 seconds walk from the main arcades and Grand Place. It has parking which, ordinarily, I would describe as expensive, but with the room tariff being very reasonable the whole cost, including parking, was very agreeable. Multi lingual staff were very helpful and the room was modern, spacious, spotlessly clean and had all the stuff needed, including tea making facilities; a mini bar / fridge and a huge comfortable bed. Didn't eat or drink there so can't comment on restaurants or bars, but for me this hotel ticked all the right boxes at an outstanding price. Recommended

Posted by on 14 Aug 2013

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4 out of 5
situation de l hotel en plein centre, chambre tres confortable , belle salle de bains et wc séparé ! petit déjeuner de qualité et copieux malgré les contraintes du covid accueil agréable et efficace parking possible mais couteux

Posted by on 22 Jul 2020

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4 out of 5

Posted by on 15 Feb 2020

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Comment from Hotel Management

20 Feb 2020 by Quality team

Dear Guest, thanks for sharing your comment with us! We are glad you had a nice stay and we are looking forward to welcoming you back soon! Kind regards

3 out of 5
Die Lage ist sehr Central. Das Zimmer ist ziemlich alt jedoch sauber. Das WC läuft Wasser ununterbrochen aus der Wasserkasten. Man hört im Zimmer was draussen im Gang passiert( Wenn jemand läuft oder Türe zumacht

Posted by on 8 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by The Quality Team

Dear guest, Thank you for writing about your experience after your recent stay with us. We are very glad that you enjoyed our central location. On the other hand, we apologize for the inconvenience. Kind regards,

4 out of 5
L hôtel est vraiment très bien situé, propre Chambre un peu sombre car situé côté ruelle (bâtiment en face)

Posted by on 13 Nov 2019

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Comment from Hotel Management

13 Nov 2019 by The Quality Team

Dear guest, Thank you for taking the time to write a review after your recent stay. We are glad that you enjoyed your stay with us. Kind regards,

2 out of 5

Das Zimmer war sehr klein

Die Nähe zum Zentrum und zum Bahnhof ist genial, auch für Alleinreisende zu empfehlen.

Posted by on 24 Dec 2015

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