Skip to main content
Beginning of main content

"I just got back from Brussels on a weekend away with wifey and can honestly say I was amazed at the quality and comfort of the rooms. The beds were ni ... " More

By Michael Elegbede on Tue 15 Jul 2014

Enter dates to see availability

Hotel Description

Our customers tell us they enjoy New Hotel Charlemagne's good location. During your stay, you're just a quick walk from Place Charles Rogier. You'll find features such as free WiFi in public areas and free self-parking, plus a bar. Built in 1970, this 4-star hotel has 68 rooms over 9 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • All rooms offer separate sitting areas, 24-hour room service and LCD TVs
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • Guests speak favourably about the central location and the proximity to public transport
  • 14 minutes by foot from European Union Parliament Building and a 5-minute drive from Cathedral of St. Michael

City Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£69* Per night/room 14 Dec - 15 Dec

Club Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Club Room, Terrace

Bed Count 1 Double Bed Maximum Occupancy 2 Max

New Hotel Charlemagne ratings based on 24 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for New Hotel Charlemagne

Everyone (7) Couples (7) Business (3) Family (2) Friends (1)
4 out of 5

Lovely nicely located hotel

I just got back from Brussels on a weekend away with wifey and can honestly say I was amazed at the quality and comfort of the rooms. The beds were nice and the room cosy. Another very good point is the location, which is about 100metres from EU parliament. Perfect on a weekend getaway, not sure what it will be like when parliament resumes. Downside however is the inability to make a cup of tea/coffee. The hotel facility is at a dear 2+ Euro for a small cup and sachet of beverage. Sorry, not for this English man. Overall, a good hotel with free parking in a very good location. Will definitely come back albeit with my travel kettle for my tea.

Posted by on 15 Jul 2014

Was this review helpful to you?
4 out of 5

Business trip

Nice intimate hotel well located close to the European Parliament district with very friendly, multi-lingual staff. Rooms are spotless and comfortable with good contemporary interior design. No 24 hour room service but there are a number of late night restaurants within a city block of the hotel - critical for business travelllers who check in late.

Posted by on 22 Apr 2013

Was this review helpful to you?
4 out of 5

Staff Hospitality

very welcoming staff, specially the night staff (between 24 th aug to 27 th aug) was awesome n very helpful, in guiding about the place. The place is centrally located, close to metro station, lot of eating joints are there and the rooms are clean, comfortable, we had a nice stay in such a reasonable price.

Posted by on 4 Sep 2012

Was this review helpful to you?
1 out of 5
Nous avons été très surpris en trouvant des traces d’urines sur le siège des toilettes. Sans parler des choses qui peuvent être améliorées, ceci consiste une note éliminatoire pour un hôtel ayant 4 étoiles !

Posted by on 6 May 2019

Was this review helpful to you?
Comment from Hotel Management

19 May 2019 by New hotel Charlemagne

Nous vous remercions pour ce retour d'expérience et sommes navrés que vous n'ayez pas pu apprécier pleinement votre séjour dans notre établissement. Nous pouvons vous assurer que nous restons vigilants quant à la qualité de la prestation et du service que nous devons à nos clients, mais apparemment nous avons faillis à notre mission vous concernant. Nous espérons que vous avez pu tout de même profiter de votre séjour à Bruxelles et espérons vous accueillir pour un prochain séjour dans un de nos établissements New Hôtel. Cordialement

4 out of 5
Zentral gelegenes und praktisches Hotel im Zentrum von Brüssel, sehr Nahe bei der EU-Zentrale.

Posted by , from Bern on 25 Oct 2018

Was this review helpful to you?
Comment from Hotel Management

29 Oct 2018 by New hotel Charlemagne

Dear Adrian, we appreciate you taking the time to review your stay at the New hotel Charlemagne, thank you for your comment. Best regards

3 out of 5

Erinomainen sijainti, mukava pikku hotelli

Pros: Sijainti, mukava henkilökunta. Huoneet ovat siistit. Aamupala hyvää perustasoa.
Cons: Hotelli on hieman ränsistynyt, ja pieni. Mutta huoneita on selvästi jo uudistettu.
Location: Erinomaisella sijainnilla, n. 50 m Komission päärakennuksesta.
Hyvällä sijainnilla oleva pieni hotelli, huoneet ovat siistit, aamupala ok.

Posted by , from Helsinki on 17 Jan 2018

Was this review helpful to you?
Comment from Hotel Management

23 Jan 2018 by Newhotel Charlemagne

Dear Maria, thank you for your feedback about your stay, we appreciate you taking the time to review your stay at the Newhotel Charlemagne. We take note about your remarks. Best regards

4 out of 5
hotel très bien placer facile d accès proche quartier Europe et grandes enseignes

Posted by , from bruxelles on 14 Jan 2018

Was this review helpful to you?
Comment from Hotel Management

25 Jan 2018 by Newhotel Charlemagne

Merci pour votre retour. Nous serons heureux de vous accueillir pour votre prochain séjour à Bruxelles. Bien cordialement

4 out of 5

Im Allgemeinen gutes Hotel

Das Hotel war in Ordnung nicht weit vom Zentrum entfernt. Mit der Metro Station "Schuman" Zentrum gut zu erreichen. Die Rezeption war Rund um die Uhr besetzt. Das Hotelzimmer war gut die Möbel waren ein bisschen abgenutzt. Es hat au eine kleine Minibar. Das Fenster war undicht man konnte es nicht ganz schliessen manchmal war es kalt jedoch hatte es eine Klimaanlage. Fazit das Hotel ich würde ich weiter empfehlen.

Posted by , from Switzerland on 7 Jan 2018

Was this review helpful to you?
Comment from Hotel Management

10 Jan 2018 by Newhotel Charlemagne

Dear Gia, thank you for your feedback about your stay, we appreciate you taking the time to review your stay at the Newhotel. We take note about your remarks. Best regards

3 out of 5
Location: Parlamentin vieressä, n puolen tunnin kävely keskustaan. Hotellin ympärillä paljon kivoja ravintoloita.
Tarvitsimme hotellia matkallamme vain nukkumiseen ja suihkussa käyntiin. Ihan ok hotelli näihin tarpeisiin.

Posted by on 27 Oct 2017

Was this review helpful to you?
Comment from Hotel Management

20 Dec 2017 by Newhotel Charlemagne

We appreciate you taking the time to review your stay at the Newhotel Charlemagne, thank you for your comment. Best regards

3 out of 5

Parfaitement situé, calme

Séjour de trois jours, parfait pour visiter la ville. Proche du métro.

Posted by , from Vauderens on 24 Jul 2017

Was this review helpful to you?

Property Features

A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. You can enjoy a drink at the bar/lounge. The family-friendly New Hotel Charlemagne also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 4-star Brussels hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 9 levels
  • Built in 1970
  • Bar or lounge
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Brussels (BRU-Brussels - National)
  • Train station: Brussels Meiser Station (1.5 km / 0.9 mi)
  • Metro station: Maalbeek-Maelbeek Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

New Hotel Charlemagne offers 68 forms of accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • International calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Heating
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Late-night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • One child stays free
  • Cash or credit card deposit required
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay
  • A damage deposit of EUR 100 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.00 for adults and EUR 0.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Charlemagne
  • New Charlemagne Brussels
  • New Charlemagne Hotel
  • New Hotel Charlemagne
  • New Hotel Charlemagne Brussels
  • New Charlemagne
  • New Hotel Brussels
  • New Hotel Charlemagne Hotel
  • New Hotel Charlemagne Brussels
  • New Hotel Charlemagne Hotel Brussels

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.ebookers.com/Brussels-Hotels-New-Hotel-Charlemagne.h26382-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.