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4.2 out of 5

"Was ok most of the things, breakfast as usual in every hotel maybe they should just offer some hot and fresh prepared dishes like pancake or waffle Be ... " More

By a verified traveller on Mon 11 Nov 2019

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Hotel Description

The comfortable rooms at Park Inn by Radisson Brussels Airport get high marks from our customers. During your stay, you'll be within walking distance of NATO Headquarters. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. This 3-star hotel has 162 rooms over 5 floors. Free WiFi and digital TV channels are available in all rooms.

  • Air-conditioned rooms with digital TV, premium bedding and coffee/tea makers
  • Free WiFi
  • Enjoy international cuisine while dining at RBG Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a 24-hour business centre
  • On-site recreation includes a fitness centre and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 5-minute drive from NATO Headquarters and 13 minutes from KU Leuven
  • Dogs welcome for a fee

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£56* Per night/room 5 Sep - 6 Sep

Room (Guest)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Inn by Radisson Brussels Airport ratings based on 5 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Inn by Radisson Brussels Airport

Everyone (4) Family (2)
4 out of 5
Was ok most of the things, breakfast as usual in every hotel maybe they should just offer some hot and fresh prepared dishes like pancake or waffle Belgium is place for waffle, and also fresh fruit, every day they had bad fruit like a second hand. People are nice and very friendly most of them especially Courtney she is so polite she have done so nice thing for me and my child when she changed me the room at 12pm because the one the supervisor gave me smelled Horrible. Also at the check in there was one guy I don’t remember his name but he is so good person because they didn’t had a superior room with a king bed so he gave us a family room. But the supervisor he thinks I guess he is the owner there who changed me the room for 40 euros and I have spent there for the 5 nights 20 times more it’s a disrespectful and rude attitude I don’t care if you are a supervisor or whatever if you don’t change your way how you treat your guests they will go. I was with a child and I didn’t wanted to go in another hotel but be sure I will do it next time. Hope u read this and make things better.

Posted by on 11 Nov 2019

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5 out of 5

Posted by on 6 Aug 2019

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4 out of 5

Posted by on 30 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Lisa M

Dear Guest, Many thanks for taking the time to share your rating with us! So glad it was a good experience for you :) We’d be happy to welcome you back! Best regards, Lisa Marrone Local Marketing Coordinator

4 out of 5

Posted by on 4 Jan 2019

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Comment from Hotel Management

5 Jan 2019 by Lisa M

Dear Guest, Many thanks for sharing this 4* review. It's great you loved your stay with us and hope to welcome you again in the near future. Best regards, Lisa Marrone Local marketing Coordinator

4 out of 5
Praktisches Hotel in Flughafennähe Funktional eingerichtet, gut insonorisiert

Posted by on 27 Nov 2018

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Comment from Hotel Management

15 Dec 2018 by Lisa M

Hallo, es freut uns sehr das Sie sich die Zeit für ein Feedback genommen haben. Wir freuen uns Sie wieder bei uns im Hause begrüssen zu dürfen. Mit freundlichen Grüssen Lisa Marrone Local Marketing Coordinator

About the Park Inn by Radisson Brussels Airport

Location Grensstraat 3, B-1831, Machelen, 1831

Renovations + Closures

This property is closed from 23 March 2020 to 31 August 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Park Inn by Radisson Brussels Airport offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-friendly Park Inn by Radisson Brussels Airport. For a fee, parking is available. A complete renovation of Park Inn by Radisson Brussels Airport was completed in March 2017. This 3-star Machelen hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brussels (BRU-Brussels - National) (5.4 km / 3.3 mi)
  • Train station: Zaventem Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Inn by Radisson Brussels Airport offers 162 forms of accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

RBG Grill – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lb)Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser

Contactless check-out is available

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19.90 per person (approximately)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Inn Radisson Brussels Airport Hotel
  • Park Inn Radisson Brussels Airport Hotel Machelen
  • Park Inn Radisson Brussels Airport Machelen
  • Hotel Park Inn by Radisson Brussels Airport Machelen
  • Machelen Park Inn by Radisson Brussels Airport Hotel
  • Park Inn by Radisson Brussels Airport Machelen
  • Park Inn Radisson Brussels Airport Hotel
  • Park Inn Radisson Brussels Airport
  • Hotel Park Inn by Radisson Brussels Airport
  • Park Radisson Brussels Airport
  • Park By Radisson Brussels
  • Park Inn by Radisson Brussels Airport Hotel
  • Park Inn by Radisson Brussels Airport Machelen
  • Park Inn by Radisson Brussels Airport Hotel Machelen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.