22 Aug 2019 by Digital Marketing Manager
Dear, Thank you so much for your review, it was an absolute pleasure hosting you at The Hotel. Kind regards, Max @ The Hotel
19 Feb 2019 by Digital Marketing Manager at The Hotel - Brussels
Dear Tee, Sorry to hear about your bad experience. Feel free to contact me at Max.Decock@thehotel.be so we can find out a solution to let you have a better opinion on our hotel. Please apologize our team that knocked at your door early in the morning. We'll make sure to not reproduce those mistakes on your next stay. We wish you a wonderful day and we look forward to hear from you very soon. Kind regards, Max Decock.
23 Nov 2018 by Digital Marketing Manager
Dear Ebookers, Many thanks for having reviewed your stay. It's an absolute pleasure to see that you have enjoyed your visit. Our apologies however for the noise during the night, hope it didn't keep you up the entire night. In the hopes of welcoming you once again, we wish you a great day! Kind regards, Max Decock
2 Nov 2018 by Digital Marketing Manager
Dear Samantha, Many thanks for having reviewed your stay. It's an absolute pleasure to see that you have enjoyed your visit. In the hopes of welcoming you once again, we wish you a great day! Kind regards, Max Decock
7 Feb 2018 by Max Decock
Dear, Many thanks for having reviewed your stay. It's an absolute pleasure to see that you have enjoyed your visit. In the hopes of welcoming you once again, we wish you a great day! Kind regards,
22 Sep 2017 by Digital Marketing Manager
Dear Paul, Thanks for your feedback, it's a pleasure to see that you have enjoyed your stay with us and that you liked the locations as well as the general ambiance. That's always nice to hear! Hope to welcome you again and have a great day in the meantime! Kind regards, Max Decock
The Hotel offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 17222 square feet (1600 square metres) and includes conference centres. Spa services, a library, and tour or ticket assistance are also featured at the luxury The Hotel. Parking is available for a fee. This 4-star Brussels hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
The Hotel offers 420 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to noon.
The Restaurant – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Urban Spa has 2 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.