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4.3 out of 5

"The hotel was well placed with easy access to and from Gard du Midi and excellent connection via tram or metro to other places of interest. The local ... " More

By a verified traveller on Sun 18 Aug 2019

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Hotel Description

The great public transport around Thon Hotel Bristol Stephanie gets high marks from our customers. During your stay, you're just a quick walk from Avenue Louise. Free WiFi in public areas, a restaurant and a fitness centre are available. Built in 1974, this 4-star hotel has 142 rooms. Each room includes amenities such as free WiFi and a Smart TV.

  • Air-conditioned rooms with 24-hour room service, Smart TVs and premium bedding
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre and a sauna
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Steps from Avenue Louise and 8 minutes by car from Brussels Park

Standard Double Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£76* Per night/room 8 Aug - 9 Aug

Standard Family Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Business Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Thon Hotel Bristol Stephanie ratings based on 16 verified reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Thon Hotel Bristol Stephanie

Everyone (9) Couples (3) Business (1) Family (2)
5 out of 5

Posted by on 5 Jan 2020

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5 out of 5
The hotel was well placed with easy access to and from Gard du Midi and excellent connection via tram or metro to other places of interest. The local area is surrounded by well known boutiques and an array of dining places.

Posted by on 18 Aug 2019

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Comment from Hotel Management

21 Aug 2019 by Jeremy Hillegeer, General Manager

Dear Guest, Thank you for your review about your recent visit. It’s a pleasure to hear that you had a lovely experience and that our location was convenient for you. We look forward to welcoming you back in the future. Best wishes, Jeremy Hillegeer, General Manager

5 out of 5

Perfect hotel for a business trip

Pros: Size of the room, location, decor, breakfast
Cons: Better gym equipment
Location: Chic area in places, nice shops, lovely fin de siecle architecture. Good, non-touristy restaurants in the Châtelain.
I booked this hotel for myself and four colleagues for a work trip to Brussels, knowing the Thon Brand from my trips to Norway. The rooms are apparently some of the biggest in the city, and mine was no exception! One of the biggest I have ever stayed in. Really huge, comfortable bed, good linens, seating area, tasteful decor and multi-country TV channels. The breakfast was varied and good quality, the general ambience nice and it was only 20 minutes walk into the centre. The hotel itself is in a really chic area of Brussels on Avenue Louise, and I discovered lots of beautiful fin de siecle architecture in the area on my day off. It was nice to be out of the centre which I found to be quite grotty and stuffed full of tourists. The only downsides were the gym, which was rather small and not very well-equipped and some of the reception staff were a bit grumpy/not very helpful.

Posted by , from Oxford on 8 Sep 2016

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Comment from Hotel Management

30 Sep 2016 by Christine Delord

Dear Sir, Thank you very much for the very nice comments you have published on Ebookers.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive comments from our guests. However, we have taken good note of your remarks and can assure you that we will study them with the most careful attention. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director

3 out of 5

Hotel not 4 star. Poor service from staff. Better hotels in Brussels

Arrived at hotel at 3pm. Reception told us room was not ready even though we'd upgraded to a Club room meaning we could have checked in from 10am. Told it would be around 5pm. Staff didn't seem interested in helping only when I asked to speak to manager did they amazingly find a room in order to stop manager appearing. On first full day left room at 9am and on return to room at 4pm it still hadnt been cleaned. Once cleaned the bed wasn't even made correctly. Location isn't great as described and is a 15-20 mins walk to Grand Place. There are better hotels in better location for the same or less money.

Posted by on 3 Jan 2016

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3 out of 5
Die Sauberkeit liess zu wünschen übrig. An drei Morgen nur eine oder zwei von drei Kaffeekapseln aufgefüllt.

Posted by on 22 Oct 2019

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5 out of 5

Posted by on 25 Aug 2019

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4 out of 5
J'ai été surpris d'arriver et de découvrir une chambre très grande en plus au 7ème étage ! Une chamber de 40 m2 ! Bravo !

Posted by on 9 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by Jeremy Hillegeer, Directeur général

Cher hôte, Nous sommes enchantés que vous ayez apprécié l'espace agréable de votre chambre. Votre satisfaction est notre plus grande récompense ! Au plaisir de vous recevoir prochainement, Jeremy Hillegeer, Directeur général

4 out of 5
miellyttävä asiakaspalvelu oli hyvää. huoneen tekninen kunto välttävä, puolet huoneesta valot rikki.

Posted by on 18 Apr 2019

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Comment from Hotel Management

3 May 2019 by Jeremy Hillegeer, General Manager

Kiitoksia kommentistasi koskien oleskeluasi Thon Hotel Bristol Stephaniessa Mukava kuulla, että nautit laadukkaasta asiakaspalvelustamme. Pahoittelemme huoneen osittaista epäkuntoa, henkilökuntamme korjaa asian tulevaisuudessa. Henkilökuntamme on valmis auttamaan 24/7 mahdollisissa ongelmatilanteissa. Henkilökuntamme toivottaa sinut tervetulleeksi jatkossa. Paljon kiitoksia, Jeremy Hillegeer, General Manager

4 out of 5
assez bien mais la tuyauterie mérite vraiment une revision surtout la salle de bain ou des saletés ressortent du conduit d'évacuation d'eau Le fer a repasser mis à disposition a des crasses qui adhérent sur les vêtements à haute température La chambre n'est pas insonorisée on entend les bruits du couloir et de la pièce voisine et surtout le bruit de fermeture des portes dans la nuit je ne sais pas d’où ca venait mais très ennuyeux

Posted by on 18 Mar 2019

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Comment from Hotel Management

23 Mar 2019 by Jeremy Hillegeer

Cher hôte, Merci pour votre retour d'expérience au sujet du Thon hotel Bristol Stephanie. Nous sommes heureux que vous ayez passé un très bon séjour parmi nous. Nous sommes cependant désolés pour les désagréments. Nous aurions souhaité que vous nous en fassiez part pendant votre séjour, nous aurions alors pu vous envoyer une retouche ménage ou vous reloger dans la mesure de nos disponibilités. Nous avons bien pris note de votre remarque concernant le fer à repasser. Au plaisir de vous revoir pour une nouvelle expérience parmi nous. Bien cordialement, Jeremy Hillegeer, Directeur général

5 out of 5
This hotel was 5/5. Really nice place to stay. If one day will go back Bryssel, need book again room from this hotel. And what was nice suprise was that in the room have small own sauna

Posted by on 25 Apr 2018

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Comment from Hotel Management

26 Apr 2018 by Christine Lear – Delord

Dear Madam, Dear Sir, Thank you very much for the very nice comments you have published on Ebookers.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive comments from our guests. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director

About the Thon Hotel Bristol Stephanie

Location Avenue Louise 91-93, Brussels, 1050

Property Features

Thon Hotel Bristol Stephanie offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. The eco-friendly Thon Hotel Bristol Stephanie also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4-star Brussels hotel is smoke free.

  • 142 guestrooms or units
  • Built in 1974
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Brussels (BRU-Brussels - National) (16.2 km / 10.1 mi)
  • Train station: Mouterij/Germoir Station (1.9 km / 1.2 mi)
  • Metro station: Stéphanie Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thon Hotel Bristol Stephanie offers 142 forms of accommodation with espresso makers and a safe. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to noon.

91-restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 25.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 32 per person (approximately)
  • Self-parking fee: EUR 20 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Stephanie
  • Bristol Stephanie Hotel
  • Bristol Thon
  • Hotel Bristol Stephanie
  • Hotel Thon Bristol Stephanie
  • Thon Bristol Stephanie
  • Thon Bristol Stephanie Brussels
  • Thon Hotel Bristol Stephanie
  • Thon Hotel Bristol Stephanie Brussels
  • Thon Hotel Stephanie Bristol
  • Thon Hotel Bristol Stephanie Brussels, Belgium
  • Thon Bristol Stephanie
  • Thon Hotel Bristol Stephanie Hotel
  • Thon Hotel Bristol Stephanie Brussels
  • Thon Hotel Bristol Stephanie Hotel Brussels

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.