"Me and my girlfriend had our hotel booked to us as a birthday gift and we were more than happy. Friendly staff that spoke good english, Out of the cen ... " More
29 Jan 2019 by The Aquincum Hotel Budapest
Dear Helena, Thank you very much for taking your time to leave us a feedback about your stay. We are sorry to learn that your holiday with us was not as enjoyable as it should have been. Please, accept our sincere apology in any inconvenient aspects you might experienced during your visit. We do hope that we will have the opportunity in the future to welcome you back at The Aquincum Hotel Budapest to serve you in a better way. Best regards, Adrienn Gazsó Personal Assistant to General Manager
22 Oct 2018 by Timi
Dear Babak, Thank you for choosing our hotel. We deeply regret to read that you were not satisfied with the service and management. We try to give that bedside that was requested, otherwise we set two beds together. Please accept our apology for the cleaning. Hope to give us a second chance and provide better service. Best regards, Timea Besze Rooms Divison Manager
13 Nov 2019 by The Aquincum Hotel Budapest
Dear Valued Guest, Thank you for taking your time to write a review about your recent visit. We are sorry to hear of your disappointment with the glitches you encountered. We sincerely hope to be able to welcome you back at The Aquincum Hotel Budapest on a future visit in the hope of turning around your experience. Sincerely, Philippe Mahuas General Manager
6 May 2019 by The Aquincum Hotel Budapest
Dear Valued Guest, Thank you very much for taking your time to share your concerns with us. We are terribly sorry to read that you were not satisfied with our hotel. Please, accept our sincere apology for the inconveniences you experienced during your visit. Please, be assured that thi does not reflect to our standards and we are working hard on improving our services. We do hope that we will have the chance to welcome you back at The Aquincum Hotel Budapest in the future. Best regards, Adrienn Gazsó Personal Assistant to General Manager
29 Apr 2019 by The Aquincum Hotel Budapest
Dear Valued Guest, Thank you very much for taking your time to share your concerns with us. Please, accept our sincere apology for the inconveniences you experienced during your visit. Please, be assured, that we take your remarks serioulsy and working hard on improving our services. We hope that we will have the chance to welcome you back at The Aquincum Hotel Budapest. Best regards, Adrienn Gazsó Personal Assistant to General Manager
1 Apr 2019 by The Aquincum Hotel Budapest
Dear Valued Guest, Thank you very much for rating our hotel. We are glad to see you had a nice time with us. We look forward welcoming oyu back at The Aquincum Hotel Budapest. Best regards, Adrienn Gazsó Personal Assistant to General Manager
13 Sep 2018 by Enikő
Dear Guest, Thank you for choosing us and thank you for your review. We are happy to read that you enjoyed your stay here and you were mostly satisfied with our hotel. Hope to see you again soon. Best regards, Enikő Vázsonyiné Ásoth Quality Supervisor
27 Apr 2018 by Timea Besze
Dear Mr. Toni, Thank you for choosing us. We regret to read that you were not satisfied with the spa area. Our guests like it very much, this is the most popular place in our hotel. Please accept our apology for the A/C. We are happy to read that you liked our room. Hope to see you again soon. Best regards, Gábor Nemes General Manager
10 Mar 2018 by Timea Besze
Dear Mr/Mrs Pekka, Thank you for choosing our hotel. We regret to read that you were not satisfied with the hotel, cleaning and staff behavior. Please accept our apology for the inconvenience. Hope to see you again. Best regards, Gábor Nemes General Manager
As a guest of The Aquincum Hotel Budapest, you'll find a full-service spa, 3 indoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Spa services, tour or ticket assistance, and multilingual staff are also featured at the business-friendly The Aquincum Hotel Budapest. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Budapest hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , RV, bus, truck parking (surcharge)
The Aquincum Hotel Budapest offers 310 accommodations with laptop-compatible safes and complimentary bottles of water. 82-cm LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Apicius Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The River Bar – This bar serves breakfast, lunch, dinner and light fare. Open daily.
Spa Bistro – This bar only serves light fare. Open daily.
3 indoor swimming pools are on site along with a sauna and a fitness centre.
Aronia Spa has 7 treatment rooms. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passports are accepted.
The Aquincum Hotel Budapest offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
Tax ID - HU 12675818
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. The tax ID number is HU 12675818. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
