21 Mar 2018 by Alison Wallace, Hotel Administrator
Dear Anonymous Thank you very much for taking the time to score and review your recent visit to Hilton, St George's Park, it is much appreciated. However, we are sorry to hear that some elements of your stay did not meet expectations, namely the discomfort you experienced due to the mattress in your room and also food quality. Please accept our sincere sincere apologies for the issues you experienced and for the inconvenience caused to you. Thank you once again for your feedback, it is important to us and I do hope that we may have an opportunity to welcome you back to our hotel again at some point in the future. Kind regards.
28 Apr 2017 by Helen Statham
Dear James T Thank you for taking a moment to share your experience. We are delighted to hear that you loved our countryside location and that you received a warm welcome from our team. It’s great to know that you really enjoyed our breakfast offering, thank you also for your kind comments regarding our team member, we really do appreciate it. Please accept our sincere apologies that the swimming times were not communicated to you effectively, we will share your feedback with our Executive team, so we may address any training needs, we are very sorry for the disappointment this caused. We are pleased however that our team were able to make this right for you on check out. Thank you once again for your review and we do hope we have the opportunity of welcoming you back in the future. Kind regards Helen Statham PA to the General Manager
2 Mar 2017 by Helen Statham
Dear Hirra We are delighted to hear that you enjoyed a fantastic stay, thank you so much. We are sorry to hear that you found the bed to be a little uncomfortable, however it’s great to hear that our team were able to make it right for you during your stay. Thank you also for your kind comments with regards to our breakfast offering and pool area. We look forward to your next visit. Kind regards Helen Statham PA to the General Manager
19 Oct 2016 by Helen Statham
Dear Richard Thank you for taking the time to post your review. Please accept our sincere apologies for the issues you experienced with your key card, we are really sorry for the inconvenience caused. We are pleased that other than this issue you did have a nice stay, we do hope we have the opportunity of welcoming you back in the future. Kind regards Helen Statham PA to the General Manager
Hilton at St George's Park, Burton Upon Trent offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. You'll find a business centre on site. A sauna, spa services, and a terrace are also featured at the business-friendly Hilton at St George's Park, Burton Upon Trent. Free self parking is available. This 4-star Burton on Trent hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Hilton at St George's Park, Burton Upon Trent offers 228 forms of air-conditioned accommodation with iPod docking stations and DVD players. 50-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Burton on Trent hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include minibars and a safe. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Hilton at St George's Park, Burton Upon Trent has a restaurant serving breakfast and dinner.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.
Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.
Spa at St George's Park has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.