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"Good hotel just what I expected, clean and tidy with good facilities. Close to Burton if anything is needed " More
21 Mar 2018 by Alison Wallace, Hotel Administrator
Dear Anonymous Thank you very much for taking the time to score and review your recent visit to Hilton, St George's Park, it is much appreciated. However, we are sorry to hear that some elements of your stay did not meet expectations, namely the discomfort you experienced due to the mattress in your room and also food quality. Please accept our sincere sincere apologies for the issues you experienced and for the inconvenience caused to you. Thank you once again for your feedback, it is important to us and I do hope that we may have an opportunity to welcome you back to our hotel again at some point in the future. Kind regards.
28 Apr 2017 by Helen Statham
Dear James T Thank you for taking a moment to share your experience. We are delighted to hear that you loved our countryside location and that you received a warm welcome from our team. It’s great to know that you really enjoyed our breakfast offering, thank you also for your kind comments regarding our team member, we really do appreciate it. Please accept our sincere apologies that the swimming times were not communicated to you effectively, we will share your feedback with our Executive team, so we may address any training needs, we are very sorry for the disappointment this caused. We are pleased however that our team were able to make this right for you on check out. Thank you once again for your review and we do hope we have the opportunity of welcoming you back in the future. Kind regards Helen Statham PA to the General Manager
2 Mar 2017 by Helen Statham
Dear Hirra We are delighted to hear that you enjoyed a fantastic stay, thank you so much. We are sorry to hear that you found the bed to be a little uncomfortable, however it’s great to hear that our team were able to make it right for you during your stay. Thank you also for your kind comments with regards to our breakfast offering and pool area. We look forward to your next visit. Kind regards Helen Statham PA to the General Manager
19 Oct 2016 by Helen Statham
Dear Richard Thank you for taking the time to post your review. Please accept our sincere apologies for the issues you experienced with your key card, we are really sorry for the inconvenience caused. We are pleased that other than this issue you did have a nice stay, we do hope we have the opportunity of welcoming you back in the future. Kind regards Helen Statham PA to the General Manager
This property is closed from 30 December 2020 to 16 May 2021 (dates subject to change).
The property is closed between 2 December and 31 December.
Hilton at St George's Park, Burton Upon Trent offers its guests a full-service spa, an indoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. You'll find a business centre on site. A sauna, spa services, and tour or ticket assistance are also featured at the business-friendly Hilton at St George's Park, Burton Upon Trent. Free self parking is available. This 4-star Burton on Trent hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Hilton at St George's Park, Burton Upon Trent offers 228 forms of air-conditioned accommodation with iPod docking stations and DVD players. Beds feature premium bedding. 50-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Burton on Trent hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and safes. Additionally, rooms include minibars and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 11:00 AM.
Hilton at St George's Park, Burton Upon Trent has a restaurant serving breakfast and dinner.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.
Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.
Spa at St George's Park has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
