12 Nov 2019 by Julie Bunce
Dear Anonymous, Thank you for your review, I am sorry to hear that your room wasn't to your expectations. We are currently halfway through a refurbishment to all of the bedrooms and are hoping for completion very soon. I hope we can welcome you back in the near future and experience a stay in a newly refurbished room. kind regards, Julie Bunce
4 Nov 2019 by Julie Bunce
Dear Anonymous, Thank you for sharing this review from your recent visit, I am pleased to see that you had an enjoyable time and we hope to see you return in the near future. Kind regards, Julie Bunce
30 Apr 2019 by Lucy
Dear Anonymous, many thanks for your review. I am sorry to hear this, I will be sure to pass your comments on promptly to the relevant team to make the necessary improvements. Kind regards, Lucy, Guest Engagement Manager
18 Jan 2019 by Lucy, Guest Engagement Manager
Hi, Many thanks for your review. Kind Regards,
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. A health club, a library, and a terrace are also featured at Hoar Cross Hall. Self parking is free. This 4-star Burton on Trent hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hoar Cross Hall offers 96 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a bath and shower and complimentary toiletries. This Burton on Trent hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests are served a free full breakfast.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this hotel in advance to reserve a crib (infant bed). Contact the office using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.