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3.7 out of 5

"The spa area was brilliant. However, the classic bedrooms were very very dated. Much needed renovation needed for these older bedrooms. Unless we retu ... " More

By a verified traveller on Thu 07 Nov 2019

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Deluxe Classic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Hoar Cross Hall. During your stay, you'll be close to Yoxall Lodge Bluebell Woods. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, bicycles to rent and archery
  • Guests like the breakfast and restaurant
  • 10 minutes by car from Yoxall Lodge Bluebell Woods and 14 minutes from National Forest Adventure Farm

Hoar Cross Hall ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hoar Cross Hall

Everyone (3) Couples (2) Family (1)
3 out of 5
The spa area was brilliant. However, the classic bedrooms were very very dated. Much needed renovation needed for these older bedrooms. Unless we return to a newer bedroom, we won't be returning.

Posted by on 7 Nov 2019

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Comment from Hotel Management

12 Nov 2019 by Julie Bunce

Dear Anonymous, Thank you for your review, I am sorry to hear that your room wasn't to your expectations. We are currently halfway through a refurbishment to all of the bedrooms and are hoping for completion very soon. I hope we can welcome you back in the near future and experience a stay in a newly refurbished room. kind regards, Julie Bunce

4 out of 5
Spa was fantastic best one i have ever been to food was delicious and staff were very friendly

Posted by on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Julie Bunce

Dear Anonymous, Thank you for sharing this review from your recent visit, I am pleased to see that you had an enjoyable time and we hope to see you return in the near future. Kind regards, Julie Bunce

2 out of 5
The pool was dirty snot in it were some one has cough guts up no rubbish

Posted by on 22 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Lucy

Dear Anonymous, many thanks for your review. I am sorry to hear this, I will be sure to pass your comments on promptly to the relevant team to make the necessary improvements. Kind regards, Lucy, Guest Engagement Manager

5 out of 5

Posted by on 7 Dec 2018

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Comment from Hotel Management

18 Jan 2019 by Lucy, Guest Engagement Manager

Hi, Many thanks for your review. Kind Regards,

5 out of 5

Great visit to a lovely place

Went there to a good friends wedding. What a lovely place. Wonderful spa facilities. Would definitely go again.

Posted by , from London on 8 Dec 2017

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3 out of 5

Excellent spa facilities

Pros: Notwithstanding my comments about the prices in the dining room, the food was very good. We ate one night in Huxley's and the food was excellent.
Cons: As stated under 'write about your experience'.
Location: Didn't venture out
All in all, we enjoyed our stay, largely because of the quality of the spa and grounds,which were excellent. As far as the hotel itself is concerned, there were unfortunately some things to criticise. We had a pre-dinner drink in the library on each of our 3 nights, and found that the table we wanted to sit at, right in front of the main window, had not been wiped or polished. We could actually see the same marks each night. Also, no member of staff came into the room on any of the nights. Our bedroom was OK, but a bit minimal in the furnishing stakes for what was a large room. Could have done with 'softening up; a bit. Our biggest gripe however concerns the main dining room dinner menu. No prices were shown on the menu (we were on a B&B tariff, and when we asked for a priced menu we were told there wasn't one but that 2 course were £25.00pp and 3 courses were £37.50pp. I pointed out that that meant, if I chose a starter and main course, it would be £25.00 but if I subsequently decided to have a sweet, then that alone would push the price up to £37.50. In other words, a sweet cost £12.50 ( bowl of ice cream and an arctic role and cheese & biscuits were featured on the separate sweet menu - a very expensive bowl of ice cream, arctic role or small plate of c&b!!) The maitre d' shrugged his shoulders and said that was the price. Can I suggest that this needs looking at - please.

Posted by , from Yorkshire on 9 Aug 2017

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Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. A health club, a library, and a terrace are also featured at the eco-friendly Hoar Cross Hall. Self parking is free. This 4-star Burton on Trent hotel is smoke free.

  • 96 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hoar Cross Hall offers 96 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Burton on Trent hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast.

On-site venue – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Archery on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note that spa facility and pool access is not included (subject to availability, fee applies). Gym access is available from 3 PM on the check-in date until 11 AM on the check-out date.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Hotel Names

  • Hoar Cross Hall Hotel Burton on Trent
  • Hoar Cross Hall Burton on Trent
  • Hoar Cross Hall Burton on Tre
  • Hoar Cross Hall Hotel
  • Hoar Cross Hall Burton on Trent
  • Hoar Cross Hall Hotel Burton on Trent

You should know

  • Children 16 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.