Hoar Cross Hall could be quite exceptional if it was given some attention by management but I generally found that my stay was mediocre at best. Firstly, the room walls are paper thin. You can hear everything in the adjoining room as unfortunately for us, it was a very loud couple who used the jazzuci both into the early hours and then at the crack of dawn. With respect to the rooms, they are in desperate need for some TLC. Examples include mold & mildew in the bathroom with peeling sealant around the sink and taps. The same goes for the public toilets on group floor. The fact that they were still advertising events that were 2 months out of date in the toilets just went to show how often they paid attention in there. The hotel and spa facilities are NOT cheap. At £39 per person to use the spa on top of the £250 a night rate, we found the spa so oversubscribed, nearly every where we went, we couldn't get in because there were too many people, i.e. steam room, sauna, break out areas etc. Considering how very little we could use the facilities, we actually felt quite robbed. The food in the restaurant was good but the table placements were much to be desired. We were placed on a small table at the end of the dining hall by a doorway which had people walking by every so many minutes. To be honest, we went there to destress but unfortunately we left feeling more stressed than when we arrived.