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Britannia Palace Hotel Buxton & Spa

4-star property
Palace Road, Buxton, England 020 3788 4841
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3.0 out of 5
See all 26 Ebookers Reviews

"Liked that we got moved into a nicer room without any fuss, after finding our original room had poo on loo seat, holes in door and was smaller than ad ... " More

By a verified traveller on Sun 12 Jan 2020

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Britannia Palace Hotel Buxton & Spa. During your stay, you're just a quick walk from Buxton Opera House. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1868, this 4-star hotel has 122 rooms over 3 floors. Each room includes amenities such as digital TV channels and a coffee maker.

  • Air-conditioned rooms with digital TV, room service (during limited hours) and coffee/tea makers
  • Free WiFi in some public areas
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body wraps, facials or massages at the spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the central location and the value of their stay
  • Just a 4-minute walk from Buxton Opera House and 4 minutes on foot from St Ann's Well
  • Dogs welcome for a fee

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£38* Per night/room 26 May - 27 May

Compact Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Britannia Palace Hotel Buxton & Spa ratings based on 26 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Britannia Palace Hotel Buxton & Spa

Everyone (12) Couples (6) Business (2) Family (3) Other (1) Friends (1)
3 out of 5
Liked that we got moved into a nicer room without any fuss, after finding our original room had poo on loo seat, holes in door and was smaller than advertised

Posted by on 12 Jan 2020

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4 out of 5

Posted by on 11 Nov 2019

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2 out of 5
I booked a standard double room as per the photos on the site and the size of 14sqm this was a box room no where near 14sqm that you couldn't walk down one side of the bed and if the bed was pushed 6 inches over you couldnt open the bathroom door.

Posted by on 13 Jul 2019

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3 out of 5
great hotel for being 150 years old.Hotel close to train station and town centre.

Posted by on 12 Jun 2019

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3 out of 5

Nice hotel but facilities could have been better.

Pros: Staff quite helpful and buildiing itself imposing. Nice conservatory.
Cons: Organisation of breakfast.
Location: It is very near opera house, shops etc.
The room was a bit basic and it was a long walk from the lift to the room. The lift was rather old. Breakfast was a bit of a rugger scrum.

Posted by , from London on 4 Apr 2018

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3 out of 5

Tired looking hotel and rooms

Pros: Location
Cons: Decorate
Location: Buxton lovely area
Nothing special to say about hotel yes it’s an old Victorian hotel but was looking its age and our room was certainly not worth the cost

Posted by , from nottingham on 9 Nov 2017

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5 out of 5

Excellent location

Stayed for the night as went to see a show at the opera house. Very close to everything and a grand hotel.

Posted by , from L-C on 6 Nov 2017

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1 out of 5

Overpriced, tired, nasty, avoid!

Large room smelt of chlorine.WiFi useless (Rm 125). Breakfast OK but cheap ingredients. Dinner very nasty - refused to pay. Service poor. Would never use Britannia hotels again on this experience.

Posted by , from London on 4 Sep 2017

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2 out of 5

Very expensive for poor quality

Fist of all I checked in and had to pay an extra £9 for parking which was waived last time we stayed in October for a number of guests Then we were told breakfast was not included in the price I had paid which was £164 for two nights. Admittedly this was my fault for not checking but we have stayed before at a lesser cost and had breakfast. Room 159 was next to the fire door and was being banged from around 6am both mornings. Also the yard from the window was noisy from early in the morning with bottles being thrown into bins and barrels being rolled around the yard. We will not be staying again

Posted by on 29 May 2017

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4 out of 5

Great location

Pros: Decor, size of bedroom and comfort of that room. Position close to the main roads and amenities.
Cons: Bathroom could be bit more modern
Location: Excellent location. Visit the gardens, pavilion, old duke's stables, opera House etc
Spent a very comfortable 2 nights in hotel. Staff were friendly and helpful. Room was also very comfortable. Hotel extremely well positioned in Buxton. Close to several restaurants and within easy walking distance of many of Buxton's places of interest.

Posted by , from Somerset on 30 Apr 2017

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About the Britannia Palace Hotel Buxton & Spa

Location Palace Road, Buxton, England SK17 6AG

Property Features

Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 172 square feet (16 square metres) and includes conference rooms. A hot tub, a sauna, and spa services are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee. This 4-star Buxton hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • 172 sq ft of conference space
  • 16 sq. m of conference space
  • Built in 1868
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Manchester (MAN) (38 km / 23.6 mi)
  • Train station: Buxton Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Britannia Palace Hotel Buxton & Spa offers 122 forms of air-conditioned accommodation with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room dining (limited hours)
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Cots (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10:30 AM.

Dovedale Restaurant – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.00 per night.

Pet Policy

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Fee for in-room wireless Internet: GBP 7.00 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 4.50 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Buxton
  • Palace Hotel Buxton
  • Barcelo Buxton
  • Buxton Hotel Palace
  • Hotel Palace Buxton
  • Britannia Palace Hotel
  • Britannia Buxton & Spa Buxton
  • Britannia Palace Hotel Buxton & Spa Hotel
  • Britannia Palace Hotel Buxton & Spa Buxton
  • Britannia Palace Hotel Buxton & Spa Hotel Buxton
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.