Ballina Colonial Motel

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 48 hours prior to check-in. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

• Noise-free rooms not guaranteed
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• Negative COVID-19 test result must be of specific type(s): PCR
• Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
• Minimum age for negative COVID-19 test result requirement: 18
• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• Property does not offer on-site COVID-19 testing
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Masks are not compulsory at the property
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly touched surfaces are cleaned with disinfectant
• Reservation is not required for facilities on site
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Staff wear personal protective equipment
• Mobile key entry is not available
• Debit cards not accepted
• Protective clothing is not available for guests
• Food service not has not been amended for enhanced safety
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Staffed front desk
• Social distancing measures are in place
• Contactless check-in is not available
• No cots (infant beds) available
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Individually wrapped food options are not available
• No gap period between guests' stays