25 Feb 2017 by Refaat
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Cairo Le Sphinx. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gamal Hassan General Manager Mercure Cairo LE Sphinx
21 Apr 2018 by Refaat
Dear Guest, We thank you very much for taking the time to write your feedback on our Expedia.com page. Your recent experience was certainly not a true reflection to the standards of which our hotel is known by along with our keenness to keep improving from day to another to meet with our guests’ entire satisfaction. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression. Thank you Gamal Hassan General Manager Mercure Cairo LE Sphinx
Due to COVID-19, this property’s food and beverage options may be limited.
Mercure Cairo Le Sphinx Hotel offers its guests an outdoor pool and a kids' pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. The luxury Mercure Cairo Le Sphinx Hotel also features a garden, coffee/tea in common area, and concierge services. For a fee, parking is available. This 5-star Giza hotel is smoke free.
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Mercure Cairo Le Sphinx Hotel offers 280 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes and hairdryers. Hypo-allergenic bedding and an iron/ironing board can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Alexandria – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner.
Romeo and Juliet – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Pyramide Cafe – This theme restaurant specialises in local cuisine and only serves dinner. Open selected days.
El Tekkia – This diner serves brunch, lunch and dinner. Open daily.
La Pyramide Bar – Overlooking the pool and garden, this bar serves brunch and lunch. Happy hour is offered. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site.
Guests aged under 15 years old are not allowed in the health club, fitness facility or hot tub.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.