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4.1 out of 5

"A great stay in the club room. Although, the 'happy hour' was only 5.30-7.30 and they said we were only allowed three drinks each! Lovely pool and rea ... " More

By Nina W. on Mon 28 Mar 2016

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Junior Suite, 1 King Bed, View (Partial Nile View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 King Bed, Business Lounge Access, View (Prestige)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Single Beds, View (Partial Nile View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Suite, 1 King Bed, Business Lounge Access, View (Prestige)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Business Lounge Access, View (Nile View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, View (Nile View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Sofitel Cairo Nile El Gezirah. During your stay, you'll be within walking distance of Cairo Opera House. You'll find features such as free WiFi in public areas, plus 4 restaurants and 2 bars.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 4 restaurants, 2 coffee shops/cafes, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body scrubs, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 10 minutes by foot from Cairo Opera House and a 4-minute drive from Egyptian Museum

Sofitel Cairo Nile El Gezirah ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sofitel Cairo Nile El Gezirah

Everyone (6) Couples (1) Family (1) Friends (1)
1 out of 5
This place is an absolute joke, we stayed here for three nights and there is a mini bar in the fridge however there was no menu in the room that was visible or easily accessible to prove that we had to pay for water etc nor was it in English. you can’t even drink the water in Egypt so this should be free especially for this kind of hotel where is a necessity. Over the course of the three days we ended up having to pay 317 USD for water two chips chocolate and nuts…. When I confronted the manager or the supervisor they directed us to the room and showed us where the menu was which was non-visible and it was face down tucked in a place where nobody would check. Really sad customer service and made our experience in Egypt terrible. This was really unprofessional and how he handled it as he stated that it was my fault I didn’t speak Arabic nor can I read it. If you want to spend US$317 on water and chips please go here or feel incompetent because you can’t speak Arabic please go here.

Posted by on 7 Jun 2022

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Comment from Hotel Management

10 Jun 2022 by Iman

Dear Esteemed Guest, Allow me to sincerely apologize to your goodself for failing to meet your expectations with regard to some points of your stay, whilst at the same time I thank you for taking the time to bring this issue to our attention to allow us to reexplained that the hotel’s duty manager explained to your goodself on your departure date. It is genuinely known that the hotel’s guests are asked to pay their Mini Bar consumption and it is needless to say that in Sofitel we provide four bottles of Mineral water free of charge two were placed in the room and two were placed in the Bathroom. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially; Iman El Gabaly Guest Experience Manager

5 out of 5

Posted by on 4 Jun 2021

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Comment from Hotel Management

15 Jun 2021 by Iman

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

4 out of 5

Club room

A great stay in the club room. Although, the 'happy hour' was only 5.30-7.30 and they said we were only allowed three drinks each! Lovely pool and really relaxing atmosphere!

Posted by on 28 Mar 2016

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5 out of 5
L’hôtel est très agréable, propre et le personnel au petit soins c

Posted by on 6 May 2024

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Comment from Hotel Management

6 May 2024 by Iman

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah.Thank you for making Sofitel Cairo Nile El Gezirah your choice. We look forward to welcome you back soon!Sincerely yours, Iman El GabalyGuest Experience Manager

4 out of 5

Posted by on 13 Sep 2023

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Comment from Hotel Management

14 Sep 2023 by Iman

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

4 out of 5
Das Hotel ist an guter Lage mit schöner Sicht auf den Nil. Das Personal war freundlich und zuvorkommend. Einzig war der Kaffee extrem teuer (ca. 100 Ähyptische Pfund für eine Tasse). Dazu kamen Gebäck, welche wir nicht besteölt haben aber bezahlen mussten. Im Ganzen aber angenehmer Aufenthalt. Ich komme wieder.

Posted by on 15 Oct 2020

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Comment from Hotel Management

22 Oct 2020 by Iman

Bonjour Valued Guest, Just a short note to sincerely thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Guest Experience Manager

4 out of 5
Bel hôtel avec un cadre incroyable. Ne pas y aller le week-end (en Égypte le week-end c'est le vendredi et samedi) car il y a une forte affluence notamment à la piscine. On se serait crû à la station Châtelet-Les-Halles un samedi. Autre bémol, les chambres sont vraiment viellotes !

Posted by , from Paris on 1 Sep 2020

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Comment from Hotel Management

1 Sep 2020 by Iman

Dear Valued Guest, I would like to thank you most sincerely for taking the time to write to us. Rest assured that your comments about the hotel’s weekend services were passed-over to management for further improvement. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

2 out of 5
Food was all-around terrible. Dreadful, cold club-sandwich in a Tesco quality. The "shakshuka" they have on the menu had nothing to do with an actual shakshuka, they just served scrambled egg with tomato. Embarassing for the price and the Sofitel brand.

Posted by on 12 Mar 2020

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Comment from Hotel Management

17 Mar 2020 by Iman

Bonjour Valued Guest, I would like to thank you most sincerely for taking the time to write to us. Rest assured that your comments about your stay misfortunate experience were passed-over to management to investigate and improve this area. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

5 out of 5

Posted by on 16 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Iman

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

5 out of 5

Posted by on 2 Feb 2020

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Comment from Hotel Management

2 Feb 2020 by Iman

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

About the Sofitel Cairo Nile El Gezirah

Location 3 El Thawra Council St Zamalek, Cairo, 11518

Property Features

Sofitel Cairo Nile El Gezirah offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 3670 square feet (341 square metres) and includes a conference centre. A casino, a children's pool, and a hot tub are also featured at the family-friendly Sofitel Cairo Nile El Gezirah. For a fee, parking is available. Smoking is allowed in designated areas at this Art Deco Cairo hotel.

  • 1 building
  • 433 guestrooms or units
  • 27 levels
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 3670 sq ft of conference space
  • 341 sq. m of conference space
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Cairo Rames Station (7.2 km / 4.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sofitel Cairo Nile El Gezirah offers 433 accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes day beds. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. This Cairo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Deep-soaking bath
  • Minibar
  • Day bed
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Le Sud – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Window on the Nile – On-site bar. Open daily.

Kebabgy – This theme restaurant serves lunch and dinner. Open daily.

La Palmeraie – This theme restaurant specialises in Moroccan cuisine and only serves dinner. Open daily.

La Madeleine – On-site brasserie. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EGP 1103.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sofitel Cairo Nile El Gezirah

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Car recommended
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EGP 2500

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EGP 350 per person
  • Covered self-parking fee: EGP 250 per day
  • Valet parking fee: EGP 250 per day
  • Early check-in fee: EGP 1232 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EGP 1103.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairo Sofitel el Gezirah
  • Gezirah
  • Sofitel Cairo El Gezirah
  • Sofitel Cairo Gezirah
  • Sofitel El Gezirah
  • Sofitel el Gezirah Cairo
  • Sofitel El Gezirah Hotel
  • Sofitel El Gezirah Hotel Cairo
  • Sofitel Gezirah
  • Sofitel Gezirah Cairo
  • Sofitel Cairo El Gezirah Hotel Cairo
  • Sofitel Cairo El Gezirah Hotel
  • Cairo Sofitel
  • Sofitel Cairo Nile El Gezirah Hotel
  • Sofitel Nile El Gezirah Hotel
  • Sofitel Cairo Nile El Gezirah
  • Sofitel Nile El Gezirah
  • Sofitel Cairo Nile El Gezirah Hotel
  • Sofitel Cairo Nile El Gezirah Cairo
  • Sofitel Cairo Nile El Gezirah Hotel Cairo

You should know

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Globe
  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.