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"Ruby at Front Desk excellent and very sympat and helpful " More

By a verified traveller on Sat 10 Aug 2019

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Room, 1 Queen Bed (Recently Renovated)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£85* Per night/room 28 May - 29 May

Deluxe Double Room, 2 Double Beds, Non Smoking (Recently Renovated)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Signature Double Room, 2 Double Beds, Accessible, Non Smoking (Recently Renovated)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking (Recently Renovated)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds, Non Smoking (Recently Renovated)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of The Fairmont Palliser's great location. During your stay, you're just a quick walk from Calgary Tower. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1914, this 4-star hotel has 407 rooms over 11 floors. All rooms offer flat-screen TVs and minibars.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free Wi-Fi in some public areas
  • Enjoy local cuisine while dining at Hawthorn Dining Room
  • Continental breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body treatments, facials or deep-tissue massages at RnR Wellness The Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the proximity to shopping and the helpful staff
  • Steps from Calgary Tower and 3 minutes on foot from Calgary Telus Convention Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Fairmont Palliser ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Fairmont Palliser

Everyone (1) Couples (1) Family (1)
5 out of 5
Ruby at Front Desk excellent and very sympat and helpful

Posted by on 10 Aug 2019

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3 out of 5
Nice room and comfortable hotel. It is however let down by staff repeatedly pushing you to upgrade. The "Free bike hire" advertised on Ebookers was one of the reasons I chose this hotel. I was however informed this was not available unless you upgrade for an additional fee which I think was around $80 a night. This left me with a bad feeling about this hotel.

Posted by on 6 Jun 2019

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1 out of 5

Posted by on 25 May 2019

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The Fairmont Palliser offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business centre. There are 12 meeting rooms available. A hot tub, a sauna, and tour or ticket assistance are also featured at the eco-friendly The Fairmont Palliser. For a fee, parking is available. This 4-star Calgary hotel is smoke free.

  • 1 building
  • 407 guestrooms or units
  • 11 levels
  • Built in 1914
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Calgary International Airport (YYC) (19.2 km / 12 mi)
  • Train station: Calgary Heritage Station (8.4 km / 5.2 mi)
  • Metro station: 1st Street SW Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Fairmont Palliser offers 407 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters. 42-inch Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers. This Calgary hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and in-room massages can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge available
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 1:00 PM.

Hawthorn Dining Room – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Starbucks – This coffee shop specialises in local cuisine and only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Casino nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Spa Services

RnR Wellness The Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access to this property’s Fitness center, Pool and Hot Tub is currently limited to allow social distancing and open 7 AM-9 PM. Reservations are required at check-in (subject to availability).

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CAD 25 per accommodation, per night
  • Maximum 2 per room (weight limit: 44 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 22 and CAD 32 for adults, and CAD 11 and CAD 16.5 for children (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Self-parking fee: CAD 45 per night
  • Valet parking fee: CAD 45.00 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Palliser
  • Fairmont Palliser Calgary
  • Fairmont Palliser Hotel
  • Fairmont Palliser Hotel Calgary
  • Palliser Fairmont
  • Calgary Fairmont
  • Fairmont Calgary
  • Fairmont Hotel Calgary
  • Fairmont Hotel Palliser
  • The Fairmont Palliser Hotel Calgary
  • The Fairmont Palliser Hotel
  • The Fairmont Palliser Calgary
  • The Fairmont Palliser Hotel Calgary

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

The property is a member of Historic Hotels of the World.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.