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4.3 out of 5

"We went to this hotel in Autumn 2017 for a family break. The hotel is conveniently located near the beach of Palmanova, and around 1 hour far from Pa ... " More

By a verified traveller on Thu 26 Oct 2017

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Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£131* Per night/room 29 Aug - 30 Aug

Apartment 1 Adult

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Apartment 1 Adult + 1 Child

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, Sea View (2 Adults + 2 Children)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Junior Suite, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, Sea View (2 Adults + 3 Children)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they enjoy the pool at Alua Hawaii Mallorca & Suites. During your stay, you're just a quick walk from Playa de Magaluf. Features include free WiFi in public areas and a free manager's reception, plus 2 outdoor pools.

  • Free WiFi
  • The restaurant, 2 poolside bars and 5 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include a free kids' club, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, bicycles to rent and archery
  • Guests speak favourably about the location and the helpful staff
  • Just a 4-minute walk from Playa de Magaluf and 9 minutes on foot from Katmandu Park

Alua Hawaii Mallorca & Suites ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alua Hawaii Mallorca & Suites

Everyone (5) Couples (1) Family (1)
5 out of 5

Posted by on 22 Jul 2019

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Comment from Hotel Management

9 Aug 2019 by Jessica

Dear guest, Thank you for your score. See you soon! Kind regards, Alua Hawaii Mallorca & Suites

4 out of 5

Nice place, conveniently located

Pros: -Great staff. -Good food with a decent choice for everyone.
Cons: -The rules about not reserving sunbeds should be enforced. -The noise insulation: like many places in Mallorca, it can be noisy at night.
Location: Good spot, near the beach. Katmandu Park is at walking distance. Lots to do in Magaluf.
We went to this hotel in Autumn 2017 for a family break. The hotel is conveniently located near the beach of Palmanova, and around 1 hour far from Palma Airport (by shuttle bus). The facilities are in good condition, and the site correspond to its 4 stars. What made the difference was the staff. The team is really friendly and helpful, and all team members have a good command of various languages. The site is actually made of 3 buildings put together: the top hotel, the bottom hotel and the suite building across the road. Consequently, it lacks a central place where guests would interact and socialize. We found out that the pool of the suite building was better and warmer than the main pool: the main pool is on the Northern side of the building, and doesn't get much sun in Autumn. In any case, it deserves its 4 stars, and we really thought the staff made the difference.

Posted by , from Switzerland on 26 Oct 2017

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Comment from Hotel Management

15 Jul 2019 by Alua Hotels & Resorts

Dear guest, Thank you for sharing your opinion and detailed review with us. We are glad you enjoyed your stay despite the noise at night. We hope to see you soon! Best wishes,

5 out of 5

Very nice hotel situated near everything.

Pros: Nice hotel near all facilities, beach, shops, bars, restaurants. Perfect location.
Cons: I would say the evening entertainment for the adults could be improved on.
Location: Location was perfect, close to everything you would need, all walking distance. Overlooking the sea, and the beach.
Just had family holiday here, very nice, food was great and lots of choice, rooms were good, location perfect.

Posted by on 5 Jul 2017

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Comment from Hotel Management

25 Jul 2017 by Intertur Hotels Team

Thank you very much for your review. We are proud to know you enjoyed your stay with us. We are looking forward to seeing you again soon. Best regards

4 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

10 Aug 2019 by Jessica

Hello dearest guest, Thank you very much for your score. Tell us how we can improve! Kind regards, Alua Hawaii Mallorca & Suites

4 out of 5

Posted by on 26 Jul 2019

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Comment from Hotel Management

9 Aug 2019 by Jessica

Dear guest, Thank you so much for your score. We hope to see you soon! Kind regards, Alua Hawaii Mallorca & Suites

2 out of 5
Die Lage ist zwar super am Meer gelegen, doch schlecht erreichbar mit dem Bus, welcher zum Teil gar nicht kam oder irgendwann. Das Taxi ist relativ sehr teuer für die kurze Strecke. Wir konnten nur Halbpension buchen, weil All Inklusive nicht ging beim buchen. Das macht zwar nichts, weil wir ja am Mittag oft Ausflüge machten oder extern was kleines Essen. Doch beim Nachtessen hat man uns gesagt, dass wir das Trinken extra zahlen müssen, was ein absoluter bürokratischer Blödsinn ist. Wir mussten 2 Euro bezahlen für 2 Mineralwasser, was in Ordnung ist. Doch angesichts dessen, dass wir zwar 2 Vorspeisen oder 3 mal das Menü, oder 4 mal Dessert holen können, stehen diese Kosten in keinem Verhältnis. Wenn wir all inklusive gebucht hätten, wäre dies kein Thema gewesen, dann hätte das Hotel für 3 Mahlzeiten das Geld bekommen, obschon die meisten Leute am Mittag auswärts sind. Wir hatten zwar Pech und hatten 4 Tage schlechtes Wetter mit 13 grad, dafür kann das Hotel nichts, jedoch konnten wir das Zimmer nicht heizen und haben mit einem Pullover geschlafen bei 13 grad Zimmertemperatur. Der Wind war 4 Tage stürmisch und die Fenster haben geklappert und im ganzen Hotel war in den Gängen ein kalter Wind. Das Zimmer 425 ist direkt unter der Tanzfläche und war sehr laut bis um Mitternacht. Also der Infrastruktur gebe ich max. 2 Sterne, ich kenne die Sterne von anderen Hotels, als Vergleich war ich im Sofitel in Bali Nusa Dua Beach Resort mit 5 Sternen, was absolut ***** war.

Posted by on 23 Apr 2019

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5 out of 5
Hotel parfait ! Nous étions dans le batiment des suites. Nous avions une suite junior ! Chambre top avec la chambre, literie juste trop confortable !!! Grand sejour avec une table, canapé lit et cuisine. Grand balcon. Ce batiment n’a pas de vue mer mais il est tout recent. 2 piscines, dont une avec acces a la mer. Le seul bémol de cet hotel est que tous les transats sont reservés des 8h30 le matin

Posted by , from Genève on 1 Aug 2018

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Comment from Hotel Management

3 Aug 2018 by Alua Hotels & Resorts

Wow Cath, thank you for giving the highest score to our hotel! We're so glad to know you enjoyed the conditions from our rooms. It's our aim to give our guests a comfortable and relaxing stay, so we're satisfied to know we're working well! Regarding the sunbeds, we're aware of how early our guests are going to the pool area, so we're already working on solutions so all our guests can find a sunbend in any moment of the day. We'd love to see you again in our hotel! Kind regards, Alua Hotels & Resorts

5 out of 5

Ehdottomasti hyvä hotelli

Merinäköalat huoneesta mahtavat. Meidän huone oli päärakennuksessa korkeassa tornissa neljännessä kerroksessa, huoneessa oli sängyn lisäksi sohva, eli majoittumaan olisi mahtunut kolme aikuista. Aurinkotuoleja ei voinut varata aamuyöllä vaan allasalue avattiin yleisölle aamulla klo 9, jonka jälkeen voit viedä pyyhkeen ja varata tuolin. Allasalue sijaitsee ihan kiinni meressä ja siitä oli helppo pulahtaa mereen tarvittaessa. Bussiyhteys Palmaan oli hyvä ja busseissa oli ilmastointi, yhdensuuntainen lippu 3,10e. Hotellilta kävely Son Maties pysäkille noin 5min. Seuraa kävellessä Son Matias hotellia niin löydät pysäkin mutta muista, että itse pysäkki on pelkkä pylväs, ei mitenkään huomiota herättävä, ole tarkkana. Meillä oli allinclusive ja ruoka ja juoma olivat hyviä, oluen sai 0,4l mukissa ja olut ei ollut laimeaa. Ruokaa oli riittävästi, kokit paistoivat aina tuoretta lihaa/kalaa eikä mikään tuote ollut loppu. Sivurakennuksessa tien yli oli sviittirakennus, jossa oli oma uima-allas, baari, ja kattoterassi. Baarista sai välipalaa, joka oli tarkoitettu myös päärakennuksessa asuville, käy katsomassa. Lähtömme hotellista oli kello neljä aamulla ja aamupala oli järjestetty meille valmiiksi hotellin ravintolaan, jossa saimme syötyä aamun tunteina ennen lähtöä, buukkaa respasta edellisenä päivänä. Hotellissa oli kaikenikäistä väkeä mutta yleisvaikutelmaltaan rauhallinen, voin ehdottomasti suositella.

Posted by on 23 May 2018

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Comment from Hotel Management

1 Jun 2018 by Alua Hotels & Resorts.

Dear customer, We feel very thankful for your review, we appreciate the time you took in writing us and letting us know how your stay went. We're very happy and pleased to read you enjoyed your stay with us and had a very nice holiday. We appreciate you’re kind words towards our colleagues and our chef, we will let them know our dear customers appreciate their service. We hope to have the pleasure of welcoming you back again soon. Kind regards, Alua Hotels & Resorts.

About the Alua Hawaii Mallorca & Suites

Location Calle Torrenova, 1, Calvia, Mallorca 7181

Renovations + Closures

The following facilities or services will be unavailable from August 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)

All-inclusive Details

All-inclusive room rates at Alua Hawaii Mallorca & Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • Buffet-style meals included
  • Spa/beauty facilities and services not included
  • Additional gratuities accepted
  • Gratuities not included
  • All meals included

Property Features

Some rates at Alua Hawaii Mallorca & Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Alua Hawaii Mallorca & Suites, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Alua Hawaii Mallorca & Suites. This Mediterranean Calvia hotel is smoke free.

  • 298 guestrooms or units
  • 13 levels
  • 2 buildings
  • 2 bars by the pool
  • 5 bars or lounges
  • Built in 1964
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Alua Hawaii Mallorca & Suites offers 298 accommodations with a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Alua Hawaii Mallorca & Suites has a restaurant on site.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Archery on site
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Alua Hawaii Mallorca & Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hawaii Intertur Hotel Mallorca
  • Hawaii Mallorca Intertur
  • Hotel Intertur Hawaii Mallorca
  • Intertur Hawaii Hotel Mallorca
  • Alua Hawaii Mallorca Hotel Calvia
  • Intertur Hawaii Mallorca Calvia
  • Intertur Hawaii Mallorca Hotel
  • Intertur Hotel Hawaii Mallorca Calvia
  • Intertur Hotel Hawaii Mallorca & Suites Palmanova, Majorca
  • Alua Hawaii Mallorca Calvia
  • Alua Hawaii Mallorca & Suites Hotel
  • Alua Hawaii Mallorca & Suites Calvia
  • Alua Hawaii Mallorca & Suites Hotel Calvia

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.