4.6 out of 5

"Had a great time. Excellent facilities for all ages and rain or shine. My only downside would be if you wanted snacks through the day because it’s out ... " More

By a verified traveller on Sat 14 Apr 2018

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Hotel Description

Our customers tell us that they can't get enough of the quiet aparthotels at Zafiro Palmanova. During your stay, you're just a quick walk from Katmandu Park. Features include free WiFi in public areas and free self-parking, plus 2 indoor pools. Built in 1992, this 4-star aparthotel has 241 aparthotels on 1 floor. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, a separate living room and an LCD TV
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor and 8 outdoor pools
  • Treat yourself to aromatherapy, body wraps or facials at Zen, Wellness & Spa
  • Services include a kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour health club, a sauna and bicycles to rent
  • Guests really like the accommodation for the cleanliness and low noise level
  • Within a 10-minute walk of Katmandu Park and Palma Nova Beach
  • Airport shuttle service available for a fee

Royal Apartment, 1 Bedroom, Terrace (2 adults and 2 children)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Swim up 2 adults and 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Royal Apartment, 1 Bedroom, Terrace (3 adults and 1 child)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Premium Apartment, 1 bedroom, pool view (3 adults and 1 child)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Swim up)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Royal Apartment, 1 Bedroom, Terrace (2 adults and 1 child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Zafiro Palmanova ratings based on 16 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Zafiro Palmanova

Everyone (8) Couples (1) Family (5)
5 out of 5
Hotel is absolutely first class and now the third time my family and I have stayed here. Location is perfect and all amenities in the hotel were great. Staff very attentive and the small issue we had on arrival with our room was quickly resolved by the manager, so truly a hotel that cares about its customers. Kids loved the pillow in the pool and played on it for hours each day, there’s also a water park for the younger ones, with various slides out of a pirate ship. All in all, another wonderful trip to the Zafiro Palmanova and I would recommend the hotel to anyone.

Posted by on 15 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Hotel Manager

"Dear Guest, Thank you for taking the time to leave such a lovely review regarding your recent stay. I am delighted to see that you enjoyed your stay with us once again and we hope to welcome you back to Mallorca many more times. Kind regards,

4 out of 5
A very nice property and staff are very helpful and kind.

Posted by on 10 Mar 2019

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Comment from Hotel Management

11 Mar 2019 by Hotel manager

Thank you very much for your nice feedback. It is very much appreciated.

5 out of 5

Fantastic

Had a great time. Excellent facilities for all ages and rain or shine. My only downside would be if you wanted snacks through the day because it’s out of season you have to go out of the hotel. However still give it 5*

Posted by on 14 Apr 2018

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Comment from Hotel Management

24 Apr 2018 by Hotel Manager

Dear guest, Thank you for the feedback on your stay in Zafiro Palmanova. We are proud to read you think so much of us. Hope to see you again

4 out of 5

Pleasently Suprised

Not always had the best service in Spain but was surprised by all the staff being friendly and making time to make your holiday a good one. Good food, drinks, rooms, and entertainment for the kids. Corridors and rooms above can be noisy with moving furniture, and people walking in shoes in the rooms above constantly.

Posted by on 1 Sep 2015

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5 out of 5

Super hotel.

This was my family's second time at the viva and we can't wait until the third. It may be a tad more expensive than other hotels in Palmanova but you definitely get what you pay for. My daughter loved the kids club which was just getting started for the season when we arrived. The staff were excellent - attentive and friendly. We went all inclusive, the variety of food and drinks available was impressive. Cannot fault this hotel or the surrounding area, just wish we were there longer! Thanks viva.

Posted by on 17 May 2015

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4 out of 5

Posted by on 12 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Hotel Manger

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 27 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Hotel Manager

Dear Guest, Thank you very much for your feedback in this perfect score for us. We are very pleased to hear you had an enjoyable stay with us and hope to welcome you again someday. Kind regards,

5 out of 5
Schade das der Kinderpool nicht geheizt ist. Ansonsten alles perfekt.

Posted by on 4 May 2018

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Comment from Hotel Management

17 May 2018 by Hotel manager

Vielen dank für Ihre feedback und für die funf punkten. Wir hoffen sie noch mal wieder zu sehen bei uns in Zafiro Palmanova. Freundliche Grüssen

5 out of 5

Tolles Familienhotel

Pros: Das Gesamtpaket
Dieses Hotel ist sehr zu empfehlen für Familien. Sie bieten ein grosses Program für Kinder welche die Möglichkeit haben aktiv daran teilzuhaben. Es hat auch eine grosse Poolanlage für jeden Geschmack etwas. Die Zimmer sind auch gut und zweckmässig eingerichtet, so dass man auch die Möglichkeit hat um selber etwas zu kochen. Es gibt auch zwei Restaurants, eines davon mit Bedienung und das andere Buffet, wobei wir das Buffet benutzt haben, welches sehr schön arrangiert war und eine grosse Auswahl hatte. Die ganze Hotelanlage ist sehr gepflegt und sauber. Auch hat es genug Gratis Parkplätze beim Hotel vorhanden. Das Personal war auch sehr hilfsbereit und zuvorkommend und hatten auch stets Zeit für ein kleines Spässchen. Man konnte es merken dass das Personal gerne dort arbeitet. Also wir kommen gerne wieder!!!

Posted by , from Aarau, Schweiz on 21 Apr 2018

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Comment from Hotel Management

26 Apr 2018 by Hotel manager

Liebe Gast, Vielen dank für diese schöne Wörter. Es freut uns sehr dass es Sie bei uns so gut gefallen ist und hoffen Sie bald wieder zu begrüssen dürfen

4 out of 5
Wir waren mit alles sehr zufrieden. Buffet zum Essen war super. Leider spielte das Wetter nicht so mit.

Posted by on 18 Apr 2018

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Comment from Hotel Management

26 Apr 2018 by Hotel Manager

Vielen dank für hre bewertung. Es freut uns sehr dass es Sie bei uns angenehm war. Für nächste mahl versuchen wir das Wetter ein bischen besser zu machen.

All-inclusive Details

All-inclusive room rates at Zafiro Palmanova are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Miniature golf

Not included

  • Minibar
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Gratuities
  • Taxes

  • Laundry/dry cleaning services not included
  • Childcare not included
  • Taxes not included
  • Miniature golf included
  • Airport transfers not included
  • Gratuities not included
  • Fitness facilities included
  • Minibar not included

Property Features

Some rates at Zafiro Palmanova are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Zafiro Palmanova, you'll find a full-service spa, 8 the outdoor swimming pools, and 2 indoor swimming pools along with a 24-hour health club and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. Public spaces have free WiFi. A kid's pool, spa services, and a terrace are also featured at the family-friendly Zafiro Palmanova. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Calvia aparthotel.

  • 1 floor
  • 241 guestrooms or units
  • 4 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1992
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools -2
  • Number of outdoor pools -8
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palma de Mallorca (PMI) (27 km / 16.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Zafiro Palmanova offers 241 forms of air-conditioned accommodation with a hairdryer and free toiletries. This accommodation offers separate living rooms. Beds feature premium bedding. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on weekdays only and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Living room
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Hob
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (weekdays only)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Caprice – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Nearby Activities

8 the outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kid's pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Boat tours nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Archery on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Zen, Wellness & Spa . Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 2.20 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • High chair fee: EUR 4 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12.50 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 2.40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aparthotel Viva Palma Nova
  • Palma Nova Aparthotel
  • Viva Nova Aparthotel
  • Viva Nova Aparthotel Hotel
  • Viva Nova Aparthotel Hotel Palma
  • Zafiro Palmanova Aparthotel Calvia
  • Viva Palma Nova
  • Viva Palma Nova Aparthotel
  • Zafiro Palmanova Calvia
  • Zafiro Palmanova ex Viva Palma Nova Aparthotel
  • Zafiro Palma Nova Aparthotel ex Viva Palma Nova Aparthotel

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Zafiro Palmanova offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.