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"Unless many other Mallorca hotels this one proposed hot drinks at dinner which is amazing. I liked the mattresses and pillows, I think those were idea ... " More

By a verified traveller on Sun 30 Oct 2022

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Double Premium Side Sea View single use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

One Bedroom Suite (2 adults +1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

One Bedroom Suite (3 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Premium Side Sea View (2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Premium Side Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

One Bedroom Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Zafiro Rey Don Jaime's great location gets high marks from our customers. During your stay, you're just a quick walk from Santa Ponsa Beach. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 2 restaurants.

  • Free WiFi
  • Enjoy international cuisine at Caprice Restaurant Buffet, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body scrubs, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the area's walkability and the helpful staff
  • Just a 3-minute drive from Square Santa Ponsa and 7 minutes from Santa Ponsa Golf Course
  • Airport shuttle service available for a fee

Zafiro Rey Don Jaime ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Zafiro Rey Don Jaime

Everyone (4) Couples (10) Family (4) Other (1)
4 out of 5
Unless many other Mallorca hotels this one proposed hot drinks at dinner which is amazing. I liked the mattresses and pillows, I think those were ideal for comfortable sleep. The building is nicely located. All my daily issues were quickly addressed so I'd like to highlight the front desk team work. I understand that it was impossible to resolve the technical issue for the week i spent there, but being in room with constant 60db level rumble of pool filter upstairs is causing headache. Sleeping is impossible with it. You should rethink the architecture of technical things you have.

Posted by on 30 Oct 2022

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4 out of 5
Staff very welcoming.hotel lovely. Location great. Room view not good . Queuing up a long time for evening meal not the best set up. Breakfsst very good and not as busy. Pool area very packed and not enough sunbeds for everyone. Music too loud when water aerobics on. No need for that when people just want to relax. Drain smell around the pool occasionally. It was high season so very busy.

Posted by on 4 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Zafiro Rey don Jaime Hotel General Manager

Dear Expedia user, Thank you for taking the time to leave such a lovely review regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Kind regards, Daniel Menéndez

4 out of 5

Posted by on 25 Oct 2018

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Comment from Hotel Management

27 Oct 2018 by Hotel Manager Zafiro Rey Don Jaime

Dear Anonymous: Thnak you very much for this 4 out of 5. I hope that next time you come, we will please you with a 5 out of 5. Warm regards

5 out of 5

One Weeks Stay April 2015

Very Good Hotel with all the necessary facilites if required. When we stayed Hotel visitors where mostly Spanish Seniors Close to a good Beach, and I would imagine in High Season the outside entertaiment area would become very popular. Thankyou Hotel Don Jamie for a very pleasant Holiday.

Posted by on 25 Apr 2015

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4 out of 5

Quiet break

Lovely hotel great food but the noise in the rooms and corridors is unacceptable. The hotel was full of elderly Spanish who were extremely noisy right up 1am. What should have been a relaxing break was spoiled.

Posted by on 6 Apr 2015

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4 out of 5

Clean, Bright, Perfectly Located Hotel

Travelled here on 21st September 2014 for 7 days - All Inclusive, standard twin room. Couple - 25 & 27 Hotel suitable for Families, 50+, disabled persons and young persons who are looking for a chilled time. Not suitable for - Stag & Hens or 18-30s. Food - Good selection, fresh and replenished regurlarly. Wine & beer available with dinner. Snacks - Good food, same options everyday apart from Saturday (BBQ for all guests). Drinks - Extensive selection, all tasty. Slush puppies available for the kids (& big kids) all day. Pre-mixed cocktails not excellent but as expected. Rooms - Clean, well maintained, fresh and good A/C. Provided soap isnt too great. Beds OK, slightly lumpy. Pool - Clean, comfortable temperature and sunbeds comfy. Loads of parasols and bolted into ground so they cant be moved. The hotel is being upgraded to a 4 star in 2015 and the display rooms look lovely.

Posted by on 30 Sep 2014

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4 out of 5

Good location

Nice hotel in a central location. The quality of food and drinks on the all-inclusive package was good. Definitely more suited to families as the pool area was very busy and noisy with constant background music and a lack of space- the beds are jammed together like sardines. This hotel will definitely benefit from the planned upgrade. Very pleasant and helpful staff.

Posted by on 12 Aug 2014

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4 out of 5
Es war alles in Ordnung und wir würden jederzeit wieder dahin in die Ferien fahren.

Posted by , from Chur on 17 Oct 2022

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4 out of 5

Posted by on 12 Feb 2020

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3 out of 5

Posted by on 7 Oct 2019

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Renovations + Closures

The property is closed between 30 July and 2 April.

All-inclusive Details

All-inclusive room rates at Zafiro Rey Don Jaime are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment
Land activities

  • Spa facilities

  • Spa/beauty facilities and services included.

Property Features

Some rates at Zafiro Rey Don Jaime are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Zafiro Rey Don Jaime offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A kids' pool, a seasonal outdoor pool, and a fitness centre are also featured at the business-friendly Zafiro Rey Don Jaime. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Calvia hotel.

  • 1 building
  • 417 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1970
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Zafiro Rey Don Jaime offers 417 air-conditioned accommodations with laptop-compatible safes and complimentary dressing gowns. Pillowtop beds feature premium bedding. This Calvia hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on weekdays only and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • Deep-soaking bath
  • Television
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (weekdays only)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Caprice Restaurant Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Nearby Activities

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Fishing nearby
  • Windsurfing nearby
  • Pilates classes on site
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Zafiro Rey Don Jaime offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 4.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector, a security system and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 24 for adults and EUR 12 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 4.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Don Rey Jaime
  • Rey Don Jaime
  • Viva Don Jaime
  • Zafiro Rey Don Jaime Hotel Calvia
  • Viva Rey Don Jaime Calvia
  • Viva Rey Don Jaime Hotel
  • Viva Rey Don Jaime Hotel Calvia
  • Viva Rey Don Jaime & Spa Santa Ponsa Majorca
  • Rey Don Jaime Santa Ponsa
  • Viva Rey Don Jaime Hotel Santa Ponsa, Majorca
  • Zafiro Rey Don Jaime Hotel
  • Zafiro Rey Don Jaime Calvia
  • Viva Rey Don Jaime Spa
  • Zafiro Rey Don Jaime Spa ex Viva Rey Don Jaime Spa
  • Zafiro Rey Don Jaime ex Viva Rey Don Jaime Spa
  • Zafiro Rey Don Jaime Hotel
  • Zafiro Rey Don Jaime Calvia
  • Zafiro Rey Don Jaime Hotel Calvia

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.