"Very Good Hotel with all the necessary facilites if required. When we stayed Hotel visitors where mostly Spanish Seniors Close to a good Beach, and I ... " More

By Spencer S. on Sat 25 Apr 2015

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Hotel Description

Zafiro Rey Don Jaime's walkable location gets good marks from our customers. During your stay, you're just a quick walk from Santa Ponsa Beach. You'll find features such as free WiFi in public areas, plus 3 outdoor pools and 2 restaurants. Built in 1970, this 4-star hotel has 417 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with pillowtop beds, deep-soaking bathtubs and TVs
  • Free WiFi
  • Enjoy international cuisine at Caprice Restaurant Buffet, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with facials, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, bicycles to rent and Pilates classes
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 3-minute drive from Square Santa Ponsa and 7 minutes from Western Water Park
  • Airport shuttle service available for a fee

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£161 per night

Premium Double Room Single Use, Partial Sea View

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Family Suite (2 adults +1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Suite (3 adults + 1 child)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Premium Double Room, Partial Sea View (2 adults + 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Premium Double Room, Partial Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Zafiro Rey Don Jaime ratings based on 15 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Zafiro Rey Don Jaime

Everyone (2) Couples (10) Family (2) Other (1)
4 out of 5
Staff very welcoming.hotel lovely. Location great.Room view not good . Queuing up a long time for evening meal not the best set up. Breakfsst very good and not as busy. Pool area very packed and not enough sunbeds for everyone. Music too loud when water aerobics on. No need for that when people just want to relax. Drain smell around the pool occasionally. It was high season so very busy.

Posted by on 4 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Zafiro Rey don Jaime Hotel General Manager

Dear Expedia user, Thank you for taking the time to leave such a lovely review regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Kind regards, Daniel Menéndez

4 out of 5

Posted by on 25 Oct 2018

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Comment from Hotel Management

27 Oct 2018 by Hotel Manager Zafiro Rey Don Jaime

Dear Anonymous: Thnak you very much for this 4 out of 5. I hope that next time you come, we will please you with a 5 out of 5. Warm regards

5 out of 5

One Weeks Stay April 2015

Very Good Hotel with all the necessary facilites if required. When we stayed Hotel visitors where mostly Spanish Seniors Close to a good Beach, and I would imagine in High Season the outside entertaiment area would become very popular. Thankyou Hotel Don Jamie for a very pleasant Holiday.

Posted by on 25 Apr 2015

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4 out of 5

Quiet break

Lovely hotel great food but the noise in the rooms and corridors is unacceptable. The hotel was full of elderly Spanish who were extremely noisy right up 1am. What should have been a relaxing break was spoiled.

Posted by on 6 Apr 2015

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4 out of 5

Clean, Bright, Perfectly Located Hotel

Travelled here on 21st September 2014 for 7 days - All Inclusive, standard twin room. Couple - 25 & 27 Hotel suitable for Families, 50+, disabled persons and young persons who are looking for a chilled time. Not suitable for - Stag & Hens or 18-30s. Food - Good selection, fresh and replenished regurlarly. Wine & beer available with dinner. Snacks - Good food, same options everyday apart from Saturday (BBQ for all guests). Drinks - Extensive selection, all tasty. Slush puppies available for the kids (& big kids) all day. Pre-mixed cocktails not excellent but as expected. Rooms - Clean, well maintained, fresh and good A/C. Provided soap isnt too great. Beds OK, slightly lumpy. Pool - Clean, comfortable temperature and sunbeds comfy. Loads of parasols and bolted into ground so they cant be moved. The hotel is being upgraded to a 4 star in 2015 and the display rooms look lovely.

Posted by on 30 Sep 2014

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4 out of 5

Good location

Nice hotel in a central location. The quality of food and drinks on the all-inclusive package was good. Definitely more suited to families as the pool area was very busy and noisy with constant background music and a lack of space- the beds are jammed together like sardines. This hotel will definitely benefit from the planned upgrade. Very pleasant and helpful staff.

Posted by on 12 Aug 2014

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2 out of 5
Zimmer sehr hellhörig, alte Handtücher (teilweise mit Löchern), Essen hat sehr nachgelassen im Gegensatz zum letzten Jahr, durchgelegende Matratze, Personal beim Service kann nicht lächeln, hauptsächlich Engländer.

Posted by on 14 Jun 2019

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Comment from Hotel Management

5 Jul 2019 by Zafiro Rey don Jaime Hotel General Manager

Lieber gast, vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu Ihrem Aufenthalt bei uns zu verfassen! Es tut mir sehr leid, wenn es während Ihres Aufenthaltes einige negative Aspekte gab und ich kann nachvollziehen, dass Sie enttäuscht sind. Ich habe deshalb Ihre Kommentare umgehend an die zuständigen Manager weitergeleitet und diese gebeten, mit ihren Teams Rücksprache zu halten. Ich hoffe, dass Sie unseren Hotels dennoch auch in Zukunft eine Chance geben werden und bedanke mich nochmals für Ihr wirklich hilfreiches Feedback. Mit freundlichen Grüßen, Daniel Menéndez

4 out of 5
Unter Berücksichtigung des von uns bezahlten Preis war das Hotel Zafiro absolut empfehlenswert. Wenn man bedenkt, dass am Abend mehrere Hundert Personen verpflegt werden müssen, sind die dargebotenen Speisen üppig und die Qualität der Zubereitung ist IO. Dafür ist das Hotel sehr gut gelegen, in nur 200m ist man in der schönen Bucht.

Posted by on 4 Mar 2019

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Comment from Hotel Management

7 Mar 2019 by Zafiro Rey don Jaime Hotel - Direktor

Lieber gast, vielen Dank, dass Sie sich die Zeit genommen haben, eine so positive Bewertung zu Ihrem letzten Aufenthalt bei uns zu verfassen. Ich freue mich sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie bald wieder bei uns auf Mallorca begrüßen zu können. Mit freundlichen Grüßen,

3 out of 5
Hotel war gut, aber beim Essen nicht grosses auswahl

Posted by on 25 Feb 2019

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Comment from Hotel Management

7 Mar 2019 by Zafiro Rey don Jaime Hotel - Direktor

Lieber gast, vielen Dank für Ihren Aufenthalt bei uns und für die Mühe, eine Bewertung zu verfassen. Wir wissen Ihr Feedback nach Ihrem Aufenthalt in unserem Hotel Zafiro Rey don Jaime wirklich zu schätzen. Ihre Eindrücke wurden an das Management der Hotel - Gruppe weitergeleitet, um unseren Service weiter verbessern zu können. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu können. Mit freundlichen Grüßen,

4 out of 5

Gute Lage, komfortabel, viel los

Das Hotel ist gross und war auch in der Vorsaison gut besucht. Wenn man sich, wie wir, fast nur im Zimmer aufgehalten hat oder unterwegs war, hat es prima gepasst. Es war auch gut zu heizen. Lärmempfindlich sollte man nicht sein, denn es ist recht hellhörig. Das Dach mit dem Pool ist toll, auch wenn es jetzt noch zu kalt war, aber der Ausblick wirklich schön. Wir konnten von unserem Balkon aufs Meer sehen.

Posted by on 21 Mar 2018

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All-inclusive Details

All-inclusive room rates at Zafiro Rey Don Jaime are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Zafiro Rey Don Jaime are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Zafiro Rey Don Jaime offers its guests a full-service spa, 3 the outdoor swimming pools, an indoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. A kid's pool, a seasonal outdoor pool, and a rooftop terrace are also featured at the business-friendly Zafiro Rey Don Jaime. A round-trip airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Calvia hotel.

  • 1 building
  • 417 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1970
  • Bar by the pool
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -3
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Palma de Mallorca (PMI) (30.6 km / 19 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Zafiro Rey Don Jaime offers 417 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bathrobes. Pillowtop beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and a hairdryer. Business-friendly amenities include desks and telephones. Housekeeping is offered on weekdays only and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • Deep soaking tub
  • Television
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (weekdays only)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Caprice Restaurant Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Nearby Activities

3 the outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre and a kid's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Fishing nearby
  • Windsurfing nearby
  • Pilates classes on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.65 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 24 for adults and EUR 12 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Don Rey Jaime
  • Rey Don Jaime
  • Viva Don Jaime
  • Zafiro Rey Don Jaime Hotel Calvia
  • Viva Rey Don Jaime Calvia
  • Viva Rey Don Jaime Hotel
  • Viva Rey Don Jaime Hotel Calvia
  • Viva Rey Don Jaime & Spa Santa Ponsa Majorca
  • Rey Don Jaime Santa Ponsa
  • Viva Rey Don Jaime Hotel Santa Ponsa, Majorca
  • Zafiro Rey Don Jaime Hotel
  • Zafiro Rey Don Jaime Calvia
  • Viva Rey Don Jaime Spa
  • Zafiro Rey Don Jaime Spa ex Viva Rey Don Jaime Spa
  • Zafiro Rey Don Jaime ex Viva Rey Don Jaime Spa

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Zafiro Rey Don Jaime offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.