25 Aug 2023 by Manager
Dear Guest, Thank you for this great review.We're stoked to hear that you loved our prime beach location and the friendly vibes from our staff. It's great that you appreciated the cleanliness of your room and the amenities we offer. We always strive to make our guests feel at home and have a memorable stay with us.We can't wait to welcome you back. Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator
18 Sep 2023 by Maria Fdez. Valderrama, Voice of Customer Coord
Hi Rita Elisabeth,Vielen Dank für deine tolle Bewertung! Es freut uns sehr, dass du die Sauberkeit unserer Zimmer und den Zustand des Hotels so positiv hervorhebst. Wir legen großen Wert auf ein gepflegtes Ambiente und sind stolz auf unser kürzlich renoviertes Hotel. Schön, dass dir unser Service gefallen hat. Wir bemühen uns stets, unseren Gästen einen unvergesslichen Aufenthalt zu bieten und freuen uns, dass wir das bei dir erreicht haben. Hoffentlich entscheiden Sie sich auch bei Ihrem nächsten Aufenthalt in Palmanova, Majorca wieder für uns.Herzliche Grüße,Maria Fdez. Valderrama, Voice of Customer Coordinator
Zel Mallorca offers its guests 2 outdoor swimming pools and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces. A terrace, multilingual staff, and concierge services are also featured at Zel Mallorca. This 4-star Calvia hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Zel Mallorca offers 165 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Calvia hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The Beach Club – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a 24-hour health club.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not have a front desk. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
