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4.5 out of 5

"Well looked-after modern hotel. Rooms clean and comfortable. Staff friendly and helpful. Free hot chocolate packets! " More

By a verified traveller on Sat 27 Aug 2016

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Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£78* Per night/room 14 Aug - 15 Aug

Deluxe Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Suite, 1 Queen Bed, Non Smoking (Quiet Location)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Non Smoking, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Garden City Hotel, BW Signature Collection. During your stay, you'll be close to The Cusack Centre. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine and garden views while dining at Secret Garden Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 4-minute drive from Lake Burley Griffin and a few minutes from The Cusack Centre

Garden City Hotel, BW Signature Collection ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Garden City Hotel, BW Signature Collection

Everyone (2)
5 out of 5

Clean and modern facility.

Well looked-after modern hotel. Rooms clean and comfortable. Staff friendly and helpful. Free hot chocolate packets!

Posted by on 27 Aug 2016

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4 out of 5
Die Unterkunft war ganz gut für unseren Aufenthalt. Der Pool zwar schon etwas in die Jahre gekommen und klein, und auch das Frühstück relativ bescheiden, aber das Preis Leistungsverhältnis hat bei uns gestimmt. Das Personal sehr zuvorkommend und freundlich.

Posted by on 9 Feb 2019

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About the Garden City Hotel, BW Signature Collection

Location 55 Jerrabomberra Avenue, Narrabundah, ACT 2604

Property Features

Garden City Hotel, BW Signature Collection offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Tour or ticket assistance, a BBQ, and a garden are also featured at the luxury Garden City Hotel, BW Signature Collection. Free self parking is available. This 4.5-star Canberra hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Kingston Canberra Station (2.7 km / 1.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Garden City Hotel, BW Signature Collection offers 72 accommodations with iPod docking stations and MP3 docking stations. 42-inch Plasma televisions come with premium satellite channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Secret Garden Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 9:30 PM
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:30 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 19 for adults and AUD 19 for children (approximately)
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Garden City Hotel Narrabundah
  • Best Western Plus Garden City Narrabundah
  • Garden City Hotel Best Western Signature Collection Narrabundah
  • Best Western Plus Garden City
  • Garden City Best Western Signature Collection Narrabundah
  • Garn City Signature Collectio
  • Garden City Hotel BW Signature Collection
  • Garden City Hotel, BW Signature Collection Hotel
  • Garden City Hotel Best Western Signature Collection
  • Garden City Hotel, BW Signature Collection Narrabundah
  • Garden City Hotel, BW Signature Collection Hotel Narrabundah

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.