91% Based on 6058 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

An all-inclusive stay in Cancun awaits you at Beach Palace Resort All Inclusive, a recipient of the prestigious Conde Nast Gold List award in 2012. Within just a 10-minute stroll, you'll find La Isla Shopping Mall and Yamil Lu'um Archaeological Zone. Highlights at this beachfront resort include 4 restaurants, 3 outdoor swimming pools, and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 287 rooms feature free WiFi, balconies, and separate bathtubs and showers. Dining in is an option with 24-hour room service, and minibars provide free refreshments. Nice touches include jetted tubs and free toiletries. Coffee/tea makers, free local calls, and free bottled water are also available.

A day of pampering can include body scrubs and facials along with access to the sauna and spa tub. The restaurant, Tequila, serves Mexican cuisine and is open for breakfast, lunch, and dinner. With 3 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the onsite free kids' club and 24-hour fitness centre. 58276 square feet (5414 square metres) of event facilities include conference centres, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a Turkish bath/hammam, and a sauna. Free hot/cold buffet breakfast is available. There's also free valet parking, along with the convenience of car rentals on site.

Attractions within a 15-minute drive of this 4-star Avenida Kukulkan resort include El Rey Ruins and Delfines Beach.

Deluxe Room, Jetted Tub, Resort View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£329 per night

Deluxe, Lagoon View, with Jetted Tub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Concierge Service

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, Jetted Tub, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite, 2 Bedrooms, Jetted Tub, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend out of 6058 reviews

Excellent 4183
Good 1292
Average 385
Poor 103
Terrible 95
Value <span>4.5</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

About the Beach Palace Resort All Inclusive

Location Blvd Kukulcan Km 11.5, Cancun, QROO 77500

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorised water sports are included.

Land activities

  • Fitness facilities

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours

Property Features

Beach Palace Resort All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Beach Palace Resort All Inclusive, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a free kid's club, a kid's pool and a 24-hour fitness centre. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun resort.

  • 1 building
  • 287 guestrooms or units
  • 12 levels
  • 4 dining venues
  • 3 bars or lounges
  • 6 conference rooms
  • 58276 sq ft of conference space
  • 5414 sq. m of conference space
  • Breakfast available (free)
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Free WiFi
  • Children's pool
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (21.9 km / 13.6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Beach Palace Resort All Inclusive offers 287 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. LCD televisions come with premium Satellite channels. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast.

Tequila – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Bocelli – This restaurant specialises in Italian cuisine and only serves dinner.

Wok – This restaurant specialises in Asian cuisine and only serves dinner.

La Terraza – This restaurant specialises in Italian cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach yoga on site
  • Golfing nearby
  • Fitness classes on site
  • Snorkeling nearby
  • Parasailing nearby
  • Beach volleyball on site
  • Volleyball on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Body scrubs
  • Facial treatments

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the discounted rate and benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

This property requires a passport at check-in for foreign guests.

Hotel Names

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Promotions

Complimentary Honeymoon Offer

Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits:

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Complimentary honeymoon dinner at select restaurants
  • 2 honeymoon t-shirts
  • Breakfast in bed (upon request)
  • Guaranteed turndown service
  • Honeymoon desk
  • Late check-out until 6 PM (subject to request and availability)

Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include the following:

  • Access to the facilities and restaurants at the resort’s sister properties, including:
    • Isla Mujeres Palace All Inclusive Resort
    • Moon Palace Golf & Spa Resort All Inclusive
    • Playacar Palace All Inclusive
    • Sun Palace Couples Only All Inclusive
    • Cozumel Palace All Inclusive
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

Kids & Teens Stay, Play, and Eat Offer

Book a stay in any room or rate category from now- August 31, 2017, for travel Now - December 23, 2018, and kids 17 and under stay, play, and eat for free.


Details at check-in. Offer may not include taxes or gratuities. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Proof of child age required at check-in. In the event the child is over the age of 17 at check-in, the difference in rate will be charged at check-in. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. This promotion is subject to change without prior notice. Offer subject to availability. Other restrictions may apply.

Resort Credit Offer


Book a minimum 3-night stay in any room or rate category now - December 23, 2018, for travel during the same period, and receive a resort credit valid for select resort services and amenities including spa treatments, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay: USD 500 resort credit for 3-night stay; USD 750 resort credit for 4-night stay; USD 1,500 resort credit for 5-8 night stay; USD 2,000 resort credit for 9-11 night stay; or USD 2,500 resort credit for minimum 12-night stay.


Must book minimum 3-night stay to receive benefits. Credit applied to guest's final bill at check-out. 1 credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services and products are subject to availability. Unused credit valid for up to 1 year from the check-out date and transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2018. When using resort credit for My Palace Memories, resort credit shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Resort credit cannot be redeemed for cash. No refunds for any unused portion of credit. Offer is subject to change. Other restrictions may apply.