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Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Suites Chac Chi, you'll be within walking distance of Terminal Marítima Isla Mujeres. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Terminal Marítima Isla Mujeres and 7 minutes from North Beach

Suites Chac Chi ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Suites Chac Chi

Couples (2) Other (1)
2 out of 5

Basic. Het ziet er mooiere uit op de foto's dan het is.

Onze kamer was te donker. Geen fijne plek om buiten te zitten. Het terras op het dak is niet mooi. Niet opgeruimt en ziet er niet gastvriendelijk uit. Alles is erg basic, daarom vind ik de prijs te hoog in verhouding met wat je krijgt.

Posted by on 22 Mar 2016

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3 out of 5

Vriendelijk personeel, duur voor wat je krijgt.

Het personeel is vriendelijk, maar de faciliteiten zijn niet zo als ze afgebeeld staan. De keuken is niet kompleet. Een lamp in de keuken was kapot en de fan maakte en piep geluid in de slaapkamer. Op de top, waar er zo'n gezellige en mooie plek zou zijn om te zitten was niet schoon. Veel afval van werk dat nog niet af is. Geen kussens voor in de stoelen en meerdere stoelen waren kapot. Voor die prijs zou je beter verwachten.

Posted by on 26 Feb 2016

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4 out of 5

Günstiges Hotel in ruhiger Lage

Nette Hotelanlage etwas ab vom Schuss. Das Zentrum ist aber problemlos sowhl zu Fuß, als auch günstig mit dem Taxi in kurzer Zeit zu erreichen. Preis-/Leistung ist absolut in Ordnung. Nur das Internet ist wenig brauchbar. Für mich im Urlaub aber eh sekundär. Somit bleibt auf jeden Fall ein positiver Eindruck.

Posted by on 4 Jan 2016

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Property Features

Suites Chac Chi offers its guests 2 outdoor swimming pools and a fitness centre. Public spaces have free WiFi. Suites Chac Chi also features tour or ticket assistance, concierge services, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this Isla Mujeres hotel.

  • 19 guestrooms or units
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Parking: Free self parking

Room Amenities

Suites Chac Chi offers 19 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a shower. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

2 outdoor swimming pools are on site along with a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Suites Chac Chi

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

  • One child stays free
  • Limited hot water on-site
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Debit cards

Hotel Names

  • Chac Chi Hotel Isla Mujeres
  • Chac Chi Hotel
  • Chac Chi Isla Mujeres
  • Chac Chi
  • Chac Chi Hotel Suites
  • Chac Chi Hotel Suites
  • Suites Chac Chi Hotel
  • Suites Chac Chi Isla Mujeres
  • Capital O Chac Chi Hotel Suites
  • Suites Chac Chi Hotel Isla Mujeres

You should know

  • There is limited hot water on site.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.