16 Mar 2021 by General Manager
Dear guest, We thank you very much for letting us be part of your recent vacation. It is glad to read your positive compliments and knows you had an overall great stay with us. On the other hand, rest assured we will discuss the points you consider need improvement with the various departments in charge as we do take positive and constructive comments very seriously. It will be a pleasure to welcome you back soon. Sincerely,
25 Jan 2021 by General Manager
Dear guest, First off, receives our warmest greetings from Cancun. We would like to share with you that our main goal is to create unforgettable and incomparable experiences and we are very thankful to know we achieve this. Many thanks for your preference and we look forward to welcoming you in a near future to Crown Paradise Club. Sincerely,
30 Nov 2019 by General Manager
Dear guest, We appreciate for taking the time to leave your comments after your experience here at Crown Paradise Club Cancun. All hope to welcome you back in a near future, it will be a pleasure. With kindest regards,
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Entertainment
Other inclusions
Not included
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Crown Paradise Club Cancun All Inclusive for summer fun including 3 outdoor swimming pools, the mini golf course and the free kids' club. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, A bar/lounge, and A beach bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a hot tub and a steam room. Free self parking is available. This 3.5-star Cancun property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge
Free self parking
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.
Waynees Boots – This steakhouse specialises in barbecue and only serves dinner. Reservations are required.
La Piazza – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
San Soucis – This theme restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open selected days.
Los Gallos – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Fisherman – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide, a spa tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms. Services include facials, body treatments and manicures and pedicures.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
