11 Feb 2019 by eConcierge-Social Media Coordinator
¡Hola! Thank you very much for taking the time to share your experience with the community. We appreciate your kind feedback, it is thanks to guests expressing their experience at our Resort that we are able to identify the areas that need to improve in order to make your stay as memorable and perfect as possible. We are working so hard on this subject, but remember that even though sargassum is natural we clean it every day so the beach can stay better. I look forward to welcome you in the near future and hopefully, you will notice the improvements made since your last stay and you will think of us as the right place to be pampered.
This property is closed from 27 March 2020 to 30 June 2020 (dates subject to change).
The property is closed between 26 March and 30 June.
All-inclusive room rates at Dreams Riviera Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
Some rates at Dreams Riviera Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Dreams Riviera Cancun Resort & Spa - All Inclusive, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a free kid's club, a kids' pool and a health club. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Puerto Morelos hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Beds feature down comforters. A pillow menu is available. 37-inch Plasma televisions come with premium satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
The hotel hosts a free manager's reception daily.
Bordeaux – This restaurant specialises in French cuisine and only serves dinner.
El Patio – This restaurant specialises in Mexican cuisine and only serves dinner.
Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
Oceana – This seafood restaurant specialises in seafood and serves breakfast, lunch, dinner and light fare.
Portofino – This restaurant specialises in Italian cuisine and only serves dinner.
24-hour room service is available.
3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, a sauna and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Dreams Spa by Pevonia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.