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Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Deluxe Ocean Front King

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Deluxe Partial Ocean View King

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Deluxe Partial Ocean View Double

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Preferred Club Double Ocean Front

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Deluxe Partial Ocean View King with Balcony

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Hotel Description

Our customers tell us that they can't get enough of the family-friendly amenities at Dreams Sands Cancun Resort & Spa - All Inclusive. During your stay, you're just a quick walk from Costa Occidental de Isla Mujeres National Park. Free WiFi in public areas, free valet parking and 2 outdoor pools are available. This 4-star aparthotel has 438 apartments over 10 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment offers free WiFi and a plasma TV.

  • Each apartment offers an iPod docking station, 24-hour room service and a plasma TV
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at World Cafe, one of the property's 7 restaurants and 5 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Indulge with facials, reflexology or hydrotherapy at Pevonia
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests speak favourably about the clean guestrooms and the location
  • Steps from Costa Occidental de Isla Mujeres National Park and 4 minutes on foot from Plaza Caracol Mall
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

About the Dreams Sands Cancun Resort & Spa - All Inclusive

Location Blvd. Kukulcan km. 8.5 Lote B, Cancun, QROO 77500

All-inclusive Details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Theme parties

Not included

  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Sailing included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, A beach bar, and A poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive aparthotel also offers a free kid's club, a children's pool and a hot tub. Limited free parking is available on a first-come, first-served basis. This 4-star Cancun aparthotel is smoke free.

  • 438 guestrooms or units
  • 10 levels
  • 4 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Dreams Sands Cancun Resort & Spa - All Inclusive offers 438 air-conditioned accommodations with iPod docking stations and a safe. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • iPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

World Cafe – This buffet restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.

Portofino – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and only serves dinner.

Himitsu – This fine-dining restaurant specialises in Asian cuisine and only serves dinner.

Bordeaux – This fine-dining restaurant specialises in French cuisine and only serves dinner.

El Patio – This restaurant specialises in Mexican cuisine and only serves dinner.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site

Spa Services

Pevonia has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • On-site COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Dreams Sands
  • Cancun Sands Resort
  • Dreams Cancun Sands
  • Dreams Resort Cancun
  • Dreams Sands
  • Dreams Sands Cancun
  • Dreams Sands Cancun Resort
  • Dreams Sands Resort
  • Dreams Sands Resort Cancun
  • Sands Cancun
  • Dreams Sands Cancun Resort Spa All Inclusive
  • Dreams Sands Cancun Resort Spa
  • Dreams Sands Cancun Resort All Inclusive
  • Dreams Sands Resort All Inclusive
  • Dreams Sands Cancun All Inclusive
  • Dreams Sands All Inclusive

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
  • Rainforest Alliance Sustainable Tourism Certification
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.