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4.4 out of 5

"beautiful hotel and very friendly and helpful staff! cleanliness was outstanding and we felt really safe, even in times of COVID! we will be back! " More

By a verified traveller on Tue 26 Oct 2021

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Deluxe Villa

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£162* Per night/room 2 Feb - 3 Feb

Villa Master Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Master Suite, 2 bedrooms plus

Bed Count 1 King Bed Maximum Occupancy 8 Max

Master Suite, 3 bedrooms plus

Bed Count 2 King Beds Maximum Occupancy 9 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Fiesta Americana Cancun Villas. During your stay, you're just a quick walk from Caracol Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at La Palapa, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 3 spa tubs
  • Indulge with hydrotherapy, hot stone massages or body treatments at URU
  • Services include a free kids' club, a lifeguard on site and dry cleaning/laundry
  • On-site recreation includes a gym, volleyball and a playground
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 8 minutes by car from La Isla Shopping Mall and 9 minutes from Turtle Beach

Fiesta Americana Cancun Villas ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fiesta Americana Cancun Villas

Everyone (2) Couples (1) Family (1)
5 out of 5
beautiful hotel and very friendly and helpful staff! cleanliness was outstanding and we felt really safe, even in times of COVID! we will be back!

Posted by on 26 Oct 2021

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Comment from Hotel Management

26 Oct 2021 by GM

Dear Tamara, We would like to thank you for taking the time to share your feedback. We are glad to know that you had a nice experience and our service did please you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

5 out of 5
Parfait

Posted by on 11 Feb 2022

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Comment from Hotel Management

12 Feb 2022 by GM

Dear Imed, I would like to thank you for taking the time to share your feedback. I am glad to know that you had a nice experience and our service did please you. I look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

3 out of 5
Ansich gutes Hotel, aber der Service an der Rezeption geht gar nicht. Waren zu früh da und konnten noch nicht einchecken und wurde auf 3 Uhr verwiesen, als wir um 4 wieder im Hotel waren war das Zimmer nicht fertig. Wir wurden nochmal um 30 Minuten vertröstet und dann nochmal um 30 Minuten. Noch schlimmer war das auschecken. Wir haben am Vorabend nach einem Late Check Out gefragt und eine sehr nette Dame hat uns den late check out auch aufgrund unserer Probleme beim einchecken zugesagt und wollte es auchb m System hinterlegen. Beim auschecken mussten wir dann trotzdem 65 Dollar für den late Check out bezahlen. Die Dame vom Votag war natürlich gerade nicht da Das geht überhaupt nicht.

Posted by on 8 Feb 2022

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Comment from Hotel Management

14 Feb 2022 by GM

Dear Marc, I am truly sorry to know that we did not fulfill your expectations, please accept my most sincere apologies. Certainly, we had to add a fee for the late check out since you exceeded the deadline (15 hrs.) I look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

4 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by GM

I would like to thank you for your feedback. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

5 out of 5
Die Lage ist top. Sauberes und geräumiges Zimmer mit Kingsizebett.

Posted by on 9 May 2019

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Comment from Hotel Management

9 May 2019 by Estefany Guzman

Thank you! It was our pleasure to serve you!

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Cancun Villas such as the free kids' club and the outdoor pool. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Free self parking and valet parking are available. This 4-star Cancun resort is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Karaoke
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Fiesta Americana Cancun Villas offers 179 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Microwaves and coffee/tea makers are provided. Guests can surf the web using complimentary wireless Internet access. 55-inch Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

La Palapa – Overlooking the ocean, this family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

La Bodega – This restaurant specialises in Argentinean cuisine and only serves dinner. Open daily.

Restaurante Mexicano – This restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.

Bikini bar – On-site bar. Happy hour is offered. Open daily.

Lobby bar – On-site bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

3 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Jet skiing nearby
  • Motor boating nearby
  • Beach volleyball on site
  • Kayaking nearby

Spa Services

URU has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

On-site parties or group events are strictly prohibited

This property uses eco-friendly cleaning products

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Events/parties not allowed
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 549 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Villas Fiesta Americana
  • Fiesta Americana Cancun Villas
  • Fiesta Americana Villas
  • Fiesta Americana Villas Cancun
  • Fiesta Americana Villas Hotel
  • Fiesta Americana Villas Hotel Cancun
  • Fiesta Villas Cancun
  • Villas Cancun
  • Villas Cancun Fiesta Americana
  • Villas Fiesta Americana
  • Fiesta Americana Villas Cancun Hotel
  • Fiesta Americana Villas Cancun Hotel Cancun
  • Fiesta Americana Hotel Cancun
  • Fiesta Americana Vacation Club Cancun
  • Fiesta Americana Cancun Villas Resort
  • Fiesta Americana Villas Resort

You should know

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.