"beautiful hotel and very friendly and helpful staff! cleanliness was outstanding and we felt really safe, even in times of COVID! we will be back! " More
26 Oct 2021 by GM
Dear Tamara, We would like to thank you for taking the time to share your feedback. We are glad to know that you had a nice experience and our service did please you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas
12 Feb 2022 by GM
Dear Imed, I would like to thank you for taking the time to share your feedback. I am glad to know that you had a nice experience and our service did please you. I look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas
14 Feb 2022 by GM
Dear Marc, I am truly sorry to know that we did not fulfill your expectations, please accept my most sincere apologies. Certainly, we had to add a fee for the late check out since you exceeded the deadline (15 hrs.) I look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas
22 Oct 2019 by GM
I would like to thank you for your feedback. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas
9 May 2019 by Estefany Guzman
Thank you! It was our pleasure to serve you!
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Cancun Villas such as the free kids' club and the outdoor pool. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Free self parking and valet parking are available. This 4-star Cancun resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Fiesta Americana Cancun Villas offers 179 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Microwaves and coffee/tea makers are provided. Guests can surf the web using complimentary wireless Internet access. 55-inch Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
La Palapa – Overlooking the ocean, this family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Bodega – This restaurant specialises in Argentinean cuisine and only serves dinner. Open daily.
Restaurante Mexicano – This restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.
Bikini bar – On-site bar. Happy hour is offered. Open daily.
Lobby bar – On-site bar. Happy hour is offered. Open daily.
24-hour room service is available.
3 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
URU has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
