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4.2 out of 5

"beautiful hotel and very friendly and helpful staff! cleanliness was outstanding and we felt really safe, even in times of COVID! we will be back! " More

By a verified traveller on Tue 26 Oct 2021

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Deluxe Villa

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£151* Per night/room 29 Apr - 30 Apr

Villa Master Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Master Suite, 2 bedrooms plus

Bed Count 1 King Bed Maximum Occupancy 8 Max

Master Suite, 3 bedrooms plus

Bed Count 2 King Beds Maximum Occupancy 9 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Fiesta Americana Cancun Villas. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at La Palapa, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 3 spa tubs
  • Indulge with hydrotherapy, body scrubs or hot stone massages at URU
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, volleyball and a playground
  • Guests speak favourably about the area's walkability and the helpful staff
  • 5 minutes by car from La Isla Shopping Mall and 7 minutes from Luxury Avenue Shopping Mall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Fiesta Americana Cancun Villas ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fiesta Americana Cancun Villas

Everyone (2) Couples (1) Family (1)
5 out of 5
beautiful hotel and very friendly and helpful staff! cleanliness was outstanding and we felt really safe, even in times of COVID! we will be back!

Posted by on 26 Oct 2021

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Comment from Hotel Management

26 Oct 2021 by GM

Dear Tamara, We would like to thank you for taking the time to share your feedback. We are glad to know that you had a nice experience and our service did please you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

4 out of 5
Die Lage des Hotels ist optimal, das Personal ist sehr freundlich. Das Hotelrestaurant am Strand kann ich nicht weiter empfehlen und die Zimmer sind okey.

Posted by on 14 Nov 2023

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Comment from Hotel Management

16 Nov 2023 by GM

Dear Raphael,Thanks for sharing your valuable comments regarding your recent stay at Fiesta Americana Cancun Villas, and the opportunity you have given us to welcome you in Cancun. Our main objective is very clear: exceed your expectations. Therefore, our efforts are focused on achieving our goal and we are aware that we need to work on them daily in order to succeed. We look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

5 out of 5
Parfait

Posted by on 11 Feb 2022

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Comment from Hotel Management

12 Feb 2022 by GM

Dear Imed, I would like to thank you for taking the time to share your feedback. I am glad to know that you had a nice experience and our service did please you. I look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

3 out of 5
Ansich gutes Hotel, aber der Service an der Rezeption geht gar nicht. Waren zu früh da und konnten noch nicht einchecken und wurde auf 3 Uhr verwiesen, als wir um 4 wieder im Hotel waren war das Zimmer nicht fertig. Wir wurden nochmal um 30 Minuten vertröstet und dann nochmal um 30 Minuten. Noch schlimmer war das auschecken. Wir haben am Vorabend nach einem Late Check Out gefragt und eine sehr nette Dame hat uns den late check out auch aufgrund unserer Probleme beim einchecken zugesagt und wollte es auchb m System hinterlegen. Beim auschecken mussten wir dann trotzdem 65 Dollar für den late Check out bezahlen. Die Dame vom Votag war natürlich gerade nicht da Das geht überhaupt nicht.

Posted by on 8 Feb 2022

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Comment from Hotel Management

14 Feb 2022 by GM

Dear Marc, I am truly sorry to know that we did not fulfill your expectations, please accept my most sincere apologies. Certainly, we had to add a fee for the late check out since you exceeded the deadline (15 hrs.) I look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

4 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by GM

I would like to thank you for your feedback. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Cancun Villas such as the free kids' club and the outdoor pool. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool and a fitness centre. Free self parking and valet parking are available. This Cancun resort is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Karaoke
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Fiesta Americana Cancun Villas offers 179 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Microwaves and coffee/tea makers are provided. Guests can surf the web using complimentary wireless Internet access. 55-inch flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

La Palapa – Overlooking the ocean, this family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

La Bodega – This restaurant specialises in Argentinean cuisine and only serves dinner. Open daily.

Restaurante Mexicano – This restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.

Bikini bar – On-site bar. Happy hour is offered. Open daily.

Lobby bar – On-site bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

3 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Personal motor watercraft nearby
  • Motor boating nearby
  • Beach volleyball on site
  • Kayaking nearby

Spa Services

URU has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 76.50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

This property uses eco-friendly cleaning products

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Guest will receive an email before arrival 7 days
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 34 per person
  • Pet fee: USD 76.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Villas Fiesta Americana
  • Fiesta Americana Cancun Villas
  • Fiesta Americana Villas
  • Fiesta Americana Villas Cancun
  • Fiesta Americana Villas Hotel
  • Fiesta Americana Villas Hotel Cancun
  • Fiesta Villas Cancun
  • Villas Cancun
  • Villas Cancun Fiesta Americana
  • Villas Fiesta Americana
  • Fiesta Americana Villas Cancun Hotel
  • Fiesta Americana Villas Cancun Hotel Cancun
  • Fiesta Americana Hotel Cancun
  • Fiesta Americana Vacation Club Cancun
  • Fiesta Americana Cancun Villas Resort
  • Fiesta Americana Villas Resort

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.