3 Apr 2019 by Pilar Tapia, General Manager
On behalf of all the staff at Fiesta Americana Condesa Cancun, allow me to thank you for having chosen us. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Sincerely,
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Activities and facilities/equipment
Fiesta Americana Condesa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Condesa Cancun - All Inclusive such as the outdoor pool and the kids' pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A beach bar, A swim-up bar, and A bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a health club, a hot tub and a steam room. Self parking and valet parking are free. This 4-star Cancun property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Fiesta Americana Condesa Cancun - All Inclusive offers 507 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Restaurante Kambu – This buffet restaurant only serves lunch.
Kalmia Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Mexicano Restaurant – This restaurant specialises in Mexican cuisine and serves breakfast and dinner. Open daily.
Rosato Restaurant – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Cevicheria – This bar specialises in Mexican cuisine. Open daily.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Miiluma Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.