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4.4 out of 5

"We get a free upgrade to ocean view room, food at the restaurants is very tasty, staff is friendly and helpfull, everything was great " More

By a verified traveller on Mon 13 Nov 2017

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Hotel Description

The comfortable rooms at Fiesta Americana Condesa Cancun - All Inclusive get good marks from our customers. During your stay, you're just a quick walk from Aquaworld. Features include free WiFi in public areas and free valet parking, plus 4 restaurants. Built in 1989, this 4-star hotel has 502 rooms. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with aromatherapy, body treatments or facials at Miiluma Spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the proximity to public transport and the local sightseeing
  • Just a 4-minute walk from Aquaworld and 10 minutes on foot from Maya Cancun Museum

Premium Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Double Beds Maximum Occupancy 4 Max
£192* Per night/room 28 Oct - 29 Oct

Premium Room, 1 King Bed, Non Smoking, Sunset View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking (Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Double Beds, Non Smoking, Sunset View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Fiesta Americana Condesa Cancun - All Inclusive ratings based on 10 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fiesta Americana Condesa Cancun - All Inclusive

Everyone (2) Couples (3) Family (3) Friends (1)
5 out of 5

Nice beach and awfull food

We get a free upgrade to ocean view room, food at the restaurants is very tasty, staff is friendly and helpfull, everything was great

Posted by , from Lithuania on 13 Nov 2017

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Comment from Hotel Management

17 Nov 2017 by Pilar Tapia, General Manager

Thank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. Our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. We will be more than happy to have you back very soon. Sincerely, Pilar Tapia General Manager

4 out of 5

Good food

Everyting was fine. Especially, food was great. when i have chane to go there, i will be here again. thank you.

Posted by on 20 Dec 2014

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5 out of 5

Magical marvellous Mexico first trip

Celebrated 50th her with family, husband, 1 older teen, 2 in 20s, truly excellent all-inc (better than many on Caribbean islands). Lovely staff, efficient, polite, fun, nothing too much trouble. Exceptionally high quality food/premium drinks. Superb spa, used by several family members. Glorious beach, hotel not crowded. I applaud their turtle conservation policy, as we saw giant turtles coming up beach to nest and helped hatchlings reach the ocean, unexpected magical bonus. Thrilled to see Chitchen Itza, but Isla Mujeres is sadly v touristy, however boys enjoyed the snorkelling. Escaped vendors by touring island on golf cart - twice. Will definitely return to Cancun and stay here.

Posted by on 1 Sep 2013

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4 out of 5

Family holidays

Everything was good, except Mexican food at Hotel restaurant.

Posted by on 2 Jan 2012

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4 out of 5

Relaxing time with good service and value

Spent some nights in this Hotel based on a recommendation from a friend and me and my family had a great time there. It is one of the most traditional Hotels in Cancun. Was surprised by the coverage of the all inclusive which for me is basically all i need including all sorts of drinks from all quality ranges. Rooms are clean and had an upgrade of my original reservation which I thank for. Had an issue with my safe box but was sorted out immediately within minutes of requesting for help. All personnel is very friendly as I would expect still every area, restaurant is sufficiently staffed as there is always someone to help. I found the beach good and clean so as the pools. Night amenities are well set, liked the magic and Mexican nights in particular. For kids there are quite few things to do even if my kid didn't went to the kids club the hotel has clearly a good schedule in place. I used the Gym every day and I find it adequate, most machines are latest generation. The Spa area is well maintained despite being small, most importantly the team has it well organised in my opinion as the experience remains enjoyable while keeping that privacy and quietness. What else? Food on the restaurants was more than enough I am Mexican living abroad and really enjoyed my favourite dishes not only from the area but also from other parts of Mexico and feel happy that well done Mexican dishes are brought to discover to other hotel guests from abroad. Loved the Cevicheria and the menu on the Mexican one is great too. Breakfasts I got all I wished for and more. If only the internet wi-fi could have full connectivity because signal is strong is just the connections not enough for all the guests. Staff very friendly always smiling willing to help, cater our wishes I can only thank you for.

Posted by on 2 Mar 2015

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3 out of 5

Posted by on 1 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by Pilar Tapia, General Manager

On behalf of all the staff at Fiesta Americana Condesa Cancun, allow me to thank you for having chosen us. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Sincerely,

5 out of 5

Vacances de rêve :)

Pros: les repas, petit déjeuner, la proximité de la plage, la diversité des activités. Taille de la chambre et la vue sur mer
Cons: Mettre une brosser pour les WC et les cotons tiges.
Franchement je n'ai pas été déçue depuis le début jusqu'à la fin de mon séjour. Nos bagages ont été transporter dans nos chambres. Le personnel est souriant et aimable, ils sont toujours de bonne humeur. Le repas était excellent, il y en avait pour tous les goûts. Le petit déjeuner était copieux il y avait du salé comme du sucré. Les chambres sont grandes et la salle de bain spacieuse. La literie était confortable et les lits suffisamment grandes pour 1 personne. Je recommande fortement cet hôtel et bon qualité rapport-prix

Posted by on 16 May 2018

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Comment from Hotel Management

20 May 2018 by Pilar Tapia Directeur Général

Je voudrais exprimer ma gratitude pour le temps que vous avez pris pour partager cet avis et les précieux commentaires que vous avez fournis. Il est très réconfortant de lire que le personnel a joué un rôle très important pour rendre votre séjour mémorable. Merci beaucoup d'avoir choisi Fiesta Americana, nous attendons votre retour avec impatience. Cordialement,

5 out of 5

Schöne Anlage - da ist einiges los

Gepflegte Anlage, wunderschöner Strandabschnitt, von gewissen Zimmern geniesst man einen atemberaubenden Meerblick! Essen und Service gut. Die Liegestühle an der Poolanlage waren gut besetzt. Im Poolbereich war tagsüber einiges los: Musik etc.

Posted by on 20 May 2015

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5 out of 5

Grossartig

Das Hotel liegt nicht weit vom Flughafen entfernt. Wir wurden sehr freundlich mit einem Cocktail im Hotel begrüsst und konnten ohne Probleme einchecken. Wir bekamen eine wunderschöne Juniorsuite mit fantastischem Ausblick aufs Meer. Man wird denn ganzen Tag bedient, egal wo man ist. Die Restaurants waren alle sehr gut und wir wurden stets freundlich behandelt. Am Abend wurde das Zimmer immer schlaffertig gemacht und wir bekamen dann auch noch ein kleines Dessert. Auch Zimmerservice ist rund um die Uhr verfügbar. Alles in allem ein sehr schöner Urlaub

Posted by on 27 Nov 2013

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4 out of 5

Hôtel très bien, la ville... un peu moins

Il y a eu des animations tous les soirs (show de Michael Jackson, danses typiques mexicaines...), puis aussi dans la zone où il y a la piscine. Il y a une petite salle de sport, quelques machines, mais ça a fait l'affaire. Le personnel très sympa ! L'ubication de l'hôtel est pas loin de l'aéroport, néanmoins le coût du taxi est de 150 pesos/personne si vous prenez un "colectivo" ou 600 pesos si vous prenez un taxi que pour vous. Si vous prenez le bus (ADO), il vous laisse en centre ville, mais après il faut prendre à nouveau un taxi (regardez sur google maps la configuration de cancun). Pour revenir à l'aéroport, c'était 350 pesos (pas de colectivo cette fois ci) Pour aller à l'embarcadero pour aller à Isla Mujeres, prenez le bus qui coûte 8,5 pesos par personne, vous devez descendre à Playa Tortugas (environ 20/25 minutes). Pareil le bus passe en face du Cocobongo à l'aller et à une rue pour le retour. N'ayez pas peur, c'est vraiment très simple. Ils étaient sympa, nous devrions rendre la chambre à 12h mais ils nous ont laissé profiter du "All inclusive" jusqu'au notre départ à 15h30 et nous ont gardés nos valises. Bref, plutôt pas mal, par contre, la ville de Cancun, n'est plus la plus belle, donc, si vous prenez cet hôtel, restez-y le plus longtemps possible (la plage est très belle). Si vous voulez vous balader, aller plutôt à Playa del Carmen avec ses charmantes rues piétonnes. En tout cas à l'hôtel, tout a été super! Merci à tout le staff!!!

Posted by on 29 Aug 2013

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About the Fiesta Americana Condesa Cancun - All Inclusive

Location Blvd. Kukulkan km 16.5, Cancun, QROO 77500

Renovations + Closures

The property will be renovating from 12 August 2019 until 10 December 2019 (completion date subject to change). The following areas are affected:

  • Swimming pool
  • One of the swimming pools

The following facilities will be closed from 12 August 2019 until 10 December 2019 (dates subject to change):

  • Dining venue
  • One of the dining venues

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Not included

  • Premium and/or non-domestic beverages
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

  • Laundry/dry cleaning services not included
  • Taxes included
  • 24-hour room service
  • Spa/beauty facilities and services not included
  • Buffet and à la carte dining
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Premium/non-domestic beverages not included
  • All food and beverages included

Property Features

Fiesta Americana Condesa Cancun - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Fiesta Americana Condesa Cancun - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/boogie boarding and parasailing. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A beach bar, A swim-up bar, and A bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers an outdoor pool, a kid's pool and a health club. Self parking and valet parking are free. This 4-star Cancun hotel is smoke free.

  • 502 guestrooms or units
  • 4 dining venues
  • Built in 1989
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Fiesta Americana Condesa Cancun - All Inclusive offers 502 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Restaurante Kambu – This buffet restaurant only serves lunch.

Kalmia Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Mexicano Restaurant – This restaurant specialises in Mexican cuisine and serves breakfast and dinner. Open daily.

Rosato Restaurant – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Cevicheria – This bar specialises in Mexican cuisine. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Surfing/boogie boarding on site
  • Snorkelling nearby
  • Fitness classes on site
  • Volleyball on site
  • Sailing nearby
  • Parasailing on site
  • Yoga classes/instruction on site

Spa Services

Miiluma Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. On-site parties or group events are strictly prohibited.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited.

  • Only service animals are allowed
  • Debit cards not accepted
  • Events/parties not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.35 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.