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Hotel Description

The nightlife around Grand Oasis Cancun All Inclusive gets good marks from our customers. During your stay, you're just a quick walk from Maya Cancun Museum. Features include free self-parking, plus 2 outdoor pools and 18 restaurants. Built in 1989, this 3.5-star resort has 1320 rooms over 6 floors. Flat-screen TVs and minibars are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free self-parking
  • Enjoy barbecue at Hippie Chic Grill, one of the property's 18 restaurants and 20 bars/lounges
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body treatments, manicures and pedicures or massages at Sensoria Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a golf course, an outdoor tennis court and a fitness centre
  • Guests speak favourably about the proximity to shopping and the location's nightlife
  • Within a 15-minute walk of Aquaworld and Maya Cancun Museum
  • Local-area shuttle service available for a fee

Standard Non Refundable, Up to 2 kids eat and stay free

Bed Count 2 Double Beds Maximum Occupancy 5 Max
£136* Per night/room 3 Jul - 4 Jul

Ocean View, Up to 2 kids eat and stay free

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Standard, Up to 2 kids eat and stay free

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Sunset, Up to 2 kids eat and stay free

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Garden Terrace, Up to 2 kids eat and stay free

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Grand Oasis Cancun All Inclusive ratings based on 4 verified reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Oasis Cancun All Inclusive

Everyone (2) Family (1)
3 out of 5
Das Essen im Hotel war gut, der Strand wunderschön, jedoch war de Balkon viel zu klein, manchmal gab es 1/2 Tage kein warmes Wasser und das Personal manchmal Unfreundlich. Doch wenn man mehr Wert auf Partys legt, dann sollte man unbedingt dort hin gehen.

Posted by on 24 Mar 2020

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4 out of 5
Grossläufige, schöne Anlage. Kein Stress und nicht überfüllt oder laut. Personal hat Arbeit nicht erfunden. Vor jeder Mahlzeit muss man anstehen. Check-in dauerte eine halbe Stunde und dies um Mitternacht!

Posted by on 6 Aug 2019

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1 out of 5
Horrible Le personnel antipathique, mals organisés et pas à l’ecoute du tout (raciste en plus étant espagnole cela a été pire). Nous avons changé 3 fois de chambre (honteux pour 3 nuits), aucune aide pour changer les valises avec mes enfants. Chambres sales et vieilles. J’ai pris des photos de la première salle de bain. Vous devriez stopper de proposer cet hôtel ou le declasser à max 2,5 étoiles.

Posted by on 4 Jan 2019

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2 out of 5

Too big to deliver personal service

Big thing, little service divided in categories Wifi and safe to pay Staff restaurants efficient snd friendly Receptions, customer service security unreachable. Etc etc I was very disappointed No realstion between price and service quality

Posted by on 27 Aug 2017

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Comment from Hotel Management

29 Aug 2017 by Andrea Bosio,Hotel Manager.

Dear Guest, We would like to thank you for taking the time to give us your opinion about your experience. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. All your comments are fully considered in order to improve our range of services and facilities. Kind regards,

About the Grand Oasis Cancun All Inclusive

Location Blvd. Kukulcan, Km. 16.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Football
  • Tennis

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included

  • Use of golf equipment
  • Tennis lessons
  • Premium and/or non-domestic beverages
  • Room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Access to on-site clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Football included
  • All available beverages included
  • Use of golf equipment not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • On-site entertainment and activities included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • All non-motorised water sports included
  • Theme parties included

Property Features

Grand Oasis Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Grand Oasis Cancun All Inclusive, you'll find a full-service spa, a golf course, and 2 the outdoor swimming pools. There are 18 restaurants and 2 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business centre on site. A casino, a nightclub, and a fitness centre are also featured at the business-friendly Grand Oasis Cancun All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free. This Art Deco Cancun resort is smoke free.

  • 1320 guestrooms or units
  • 6 levels
  • 4 buildings
  • 18 dining venues
  • 3 swim-up bars
  • 20 bars or lounges
  • 2 coffee shops
  • Built in 1989
  • Casino
  • Nightclub
  • Bar on the beach
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (16.9 km / 10.5 mi)
  • Property shuttles: Area shuttle within 16.5 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Grand Oasis Cancun All Inclusive offers 1320 forms of accommodation with minibars and complimentary bottles of water. 42-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control
  • Ensuite bathroom

Food & Drink

Hippie Chic Grill – This restaurant specialises in barbecue.

Akeru Asia Lounge – This sushi bar specialises in Japanese cuisine. Open daily.

Bahia Rodizzio – On-site steakhouse. Open daily.

Mario Bonita – This restaurant specialises in Mexican cuisine. Open daily.

Room service is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course. 2 the outdoor swimming pools are on site along with an outdoor tennis court and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Beach volleyball on site
  • Yoga classes/instruction on site

Spa Services

Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Oasis Cancun All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 25 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 25 years old.

  • One child stays free
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Service animals not allowed
  • Cash Deposit Required
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per night (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.