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Grand Sunset View Room, Up to 2 kids eat and stay free

Bed Count 2 Full Beds Maximum Occupancy 5 Max
£149* Per night/room 9 May - 10 May

Grand Ocean View Room, Up to 2 kids eat and stay free

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Grand Standard Room, Up to 2 kids eat and stay free

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Grand Garden Terrace Room, Up to 2 kids eat and stay free

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Grand Standard Non Refundable Room, Up to 2 kids eat and stay free

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Description

The nightlife around Grand Oasis Cancun All Inclusive gets good marks from our customers. During your stay, you're just a quick walk from Maya Cancun Museum. Features include free self-parking, plus 2 outdoor pools and 8 restaurants. Built in 1989, this 3.5-star resort has 1378 rooms over 6 floors. Flat-screen TVs and minibars are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free self-parking
  • Enjoy barbecue at Cocoa Hippie Chic Grill, one of the property's 8 restaurants and 8 bars/lounges
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to reflexology, body scrubs or hydrotherapy at Sensoria Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a fitness centre and yoga classes
  • Guests speak favourably about the proximity to shopping and the location's nightlife
  • Within a 15-minute walk of Aquaworld and Maya Cancun Museum
  • Local-area shuttle service available for a fee

Grand Oasis Cancun All Inclusive ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Oasis Cancun All Inclusive

Everyone (1) Family (1)
3 out of 5
Das Essen im Hotel war gut, der Strand wunderschön, jedoch war de Balkon viel zu klein, manchmal gab es 1/2 Tage kein warmes Wasser und das Personal manchmal Unfreundlich. Doch wenn man mehr Wert auf Partys legt, dann sollte man unbedingt dort hin gehen.

Posted by on 24 Mar 2020

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4 out of 5
Grossläufige, schöne Anlage. Kein Stress und nicht überfüllt oder laut. Personal hat Arbeit nicht erfunden. Vor jeder Mahlzeit muss man anstehen. Check-in dauerte eine halbe Stunde und dies um Mitternacht!

Posted by on 6 Aug 2019

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1 out of 5
Horrible Le personnel antipathique, mals organisés et pas à l’ecoute du tout (raciste en plus étant espagnole cela a été pire). Nous avons changé 3 fois de chambre (honteux pour 3 nuits), aucune aide pour changer les valises avec mes enfants. Chambres sales et vieilles. J’ai pris des photos de la première salle de bain. Vous devriez stopper de proposer cet hôtel ou le declasser à max 2,5 étoiles.

Posted by on 4 Jan 2019

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About the Grand Oasis Cancun All Inclusive

Location Blvd. Kukulcan, Km. 16.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Football
  • Tennis

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included

  • Use of golf equipment
  • Tennis lessons
  • Premium and/or non-domestic beverages
  • Room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Access to on-site clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Football included
  • All available beverages included
  • Use of golf equipment not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • On-site entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • On-site live performances included
  • Theme parties included

Property Features

Grand Oasis Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grand Oasis Cancun All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a fitness centre. There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 8 bars/lounges, A beach bar, and A swim-up bar. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business centre on site. A nightclub, spa services, and a free kid's club are also featured at the business-friendly Grand Oasis Cancun All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free. This Art Deco Cancun property is smoke free.

  • 1378 guestrooms or units
  • 6 levels
  • 4 buildings
  • 8 dining venues
  • 8 bars or lounges
  • Built in 1989
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle within 16.5 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Grand Oasis Cancun All Inclusive offers 1378 forms of accommodation with minibars and complimentary bottles of water. 42-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control
  • Ensuite bathroom

Food & Drink

Cocoa Hippie Chic Grill – This restaurant specialises in barbecue.

Tun Kul Food Hall – This buffet restaurant specialises in Mexican cuisine. Open daily.

Bahia – On-site steakhouse. Open daily.

Dos Lunas – This restaurant specialises in Italian cuisine. Open daily.

Hacienda Sarape – This restaurant specialises in Mexican cuisine. Open daily.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with an outdoor tennis court and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Beach volleyball on site
  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to https://www.oasishoteles.mx:643/preregister/search To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens staying 4 nights or more. The fee is USD 18 for each additional screening, and for guests staying 1-3 nights. PCR screening for COVID-19 is available for USD 75 per person. Guests should contact the concierge upon arrival to schedule departure health screenings, which are available in the central lobby of The Pyramid at Grand Oasis.

The check-in location differs from the property location. To check in, guests will need to go to https://www.oasishoteles.mx:643/preregister/search
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Oasis Cancun All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 25 years old. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

  • One child stays free
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines Cleaning and Health Protocols (Oasis Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Cash Deposit Required
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per night (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.