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Deluxe Ocean View

Bed Count room.options.bedSize. Maximum Occupancy 4 Max
£333* Per night/room 19 Feb - 20 Feb

Royal Tower Jacuzzi Suite Ocean Front

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

Run of the House

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa Junior Suite Plunge Pool

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Villa Master Suite Plunge Pool

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Family Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Grand Park Royal Cancun - All Inclusive. During your stay, you're just a quick walk from Chac Mool Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at Flor de Sal, one of the property's 5 restaurants and 4 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with aromatherapy, Swedish massages or body wraps at Spa Fitness Center
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Chac Mool Beach and Hotel Zone Beaches
  • Local-area shuttle service available for a fee

Grand Park Royal Cancun - All Inclusive ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Park Royal Cancun - All Inclusive

Couples (1)
4 out of 5
Das Hotel liegt an einem Super Ort. Der Strand ist wunderschön und sehr sauber. Preis Leistung gibts nichts zu meckern. Die Zimmer sind schön und Sauber. Ich kann die Zimmer im Erdgeschoss mit dem langen Pool vorne dran sehr empfehlen! Das Personal ist sehr nett und stehts bemüht einen Angenehmen Aufenthalt zu bieten. Wichtige Infos die ich ans Herz lege ! Das Prime Rib House das Kostenpflichtig ist im Resort sollte man nicht besuchen. Das Essen war nicht gut und zu teuer. Mietet ein Auto und fahrt selbst zu den Destinationen hin ansonsten werdet ihr abgezockt. Es ist immer viel Günstiger die Tickets vor Ort zu kaufen und keine Tour zu buchen im Hotel. Bitte auf keinen Fall ein Auto bei Budget Car Rental im Hotel mieten. Ihr werdet abgezockt und betrogen von Herr Hernandez !! Am Anfang des Aufenthaltes werdet ihr gefragt für eine 90min Präsentation die man Besuchen kann um Vergünstigungen zu bekommen für Touren. Finger weg !! Bei der Präsentation geht es darum das man euch zwingt Mitglied der Royal Company zu werden und Cash or credit am gleichen Tag min. 30‘000.- $ hinzublättern. Im Allgemeinen solltet ihr in Mexico auf euer Geld achten ihr werdet überall abgezogen und betrogen !! Ich kann das Hotel trotz dieser Sachen wärmstens empfehlen durch die Qualität, Sauberkeit und Freundlichkeit der Mitarbeiter.

Posted by on 30 Oct 2021

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Comment from Hotel Management

1 Nov 2021 by Carlos Da Silva General Manager

Dear Guest, Thank you for pointing out every little detail that you enjoyed during your stay. It is a pleasure to know that our efforts are paying off. We are certain that we can make you feel at home every time you come. We will be waiting for your visit.

About the Grand Park Royal Cancun - All Inclusive

Location Boulevard Kukulkan Km 10.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and select beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Dining availability is limited at one or more venues

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Football
  • Volleyball

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Surcharge for premium or imported alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours

  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Water fitness classes/lessons included
  • Volleyball included
  • Football included
  • Childcare not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Off-site tours not included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • All meals included
  • One or more venues limit dining availability
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. Event space at this property measures 7535 square feet (700 square metres) and includes conference rooms. A fitness centre, a rooftop terrace, and spa services are also featured at the family-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun property.

  • 346 guestrooms or units
  • 4 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Park Royal Cancun - All Inclusive offers 346 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 9:30 AM to 11:30 AM.

Flor de Sal – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Grand Prime Rib House – This steakhouse specialises in international cuisine and only serves dinner. Open selected days.

Café Sole – This café serves breakfast, lunch and dinner. Open daily.

El Mirador – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast and dinner. Open daily.

Koi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a waterslide and a sauna. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Snorkelling nearby
  • Scuba diving nearby

Spa Services

Spa Fitness Center has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Minimum age to access spa is 13
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property uses wind energy

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Renewable energy source - wind

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Grand Park Royal
  • Cancun Grand Park Royal Caribe
  • Grand Park Royal Cancun Caribe
  • Grand Park Royal Caribe All Inclusive
  • Grand Park Royal Cancun Caribe All Inclusive Hotel
  • Grand Park Royal Caribe All Inclusive Hotel
  • Grand Park Royal Cancun Caribe All Inclusive
  • Grand Park Royal Caribe
  • Grand Park Royal Luxury Resort All Inclusive
  • Grand Park Royal Luxury Cancun All Inclusive
  • Grand Park Royal Luxury All Inclusive
  • Park Royal Resort Inclusive
  • Park Royal Cancun Inclusive
  • Grand Park Royal Luxury Resort Cancun All Inclusive
  • Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
  • Grand Park Royal Luxury Resort Cancun All Inclusive
  • Grand Park Royal Luxury Resort All Inclusive
  • Grand Park Royal Luxury Cancun All Inclusive
  • Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
  • Grand Park Royal Luxury All Inclusive
  • Grand Park Royal Cancun Caribe All Inclusive
  • Park Royal Cancun Inclusive
  • Grand Park Royal Luxury Cancun All Inclusive
  • Grand Park Royal Cancun Caribe All Inclusive
  • Grand Park Royal Cancun - All Inclusive Cancun
  • Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
  • Grand Park Royal Cancun Caribe All Inclusive
  • Grand Park Royal Luxury Resort All Inclusive
  • Grand Park Royal Luxury All Inclusive
  • Grand Park Royal Luxury Resort Cancun All Inclusive
  • Grand Park Royal Cancun - All Inclusive All-inclusive property

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.