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4.5 out of 5

"Fabulous hotel on the beach with all facilities, the hotel team were brilliant so pleasant and friendly, hotel was very clean and comfortable would hi ... " More

By a verified traveller on Fri 14 Sep 2018

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Super Saver ROH

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£193* Per night/room 14 Jun - 15 Jun

Royal Tower Jacuzzi Suite Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Villa Junior Suite Plunge Pool

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa Master Suite Plunge Pool

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Grand Park Royal Cancun - All Inclusive. During your stay, you're just a quick walk from Chac Mool Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools. This 4-star resort has 346 rooms. All rooms offer free stocked minibars and furnished balconies/patios.

  • Air-conditioned rooms with free minibar items, furnished balconies or patios and iPod docking stations
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at La Concha, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, body scrubs or reflexology at Spa Fitness Center
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the beach and the location
  • Within a 15-minute walk of Chac Mool Beach and Forum Beach
  • Local-area shuttle service available for a fee

Grand Park Royal Cancun - All Inclusive ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Park Royal Cancun - All Inclusive

Everyone (4)
5 out of 5
Fabulous hotel on the beach with all facilities, the hotel team were brilliant so pleasant and friendly, hotel was very clean and comfortable would highly recommend the grand park royal

Posted by , from Ireland on 14 Sep 2018

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Comment from Hotel Management

15 Sep 2018 by Carlos Da Silva, General Manager

Dear Shane Allow us to express our appreciation for taking the time to share your review about your recent stay with Grand Park Royal Cancún Caribe. We are honored to have been your hosts and we are glad to read that your overall experience was very enjoyable. We take pride in being able to provide our guests with memorable experiences and a genuine caring service. Thank you again for your kind comments, we hope to have the pleasure of seeing you back soon.

4 out of 5
Das Café Sole hat uns seht gefallen und der freundliche Mitarbeiter der am Morgen die Omletts gemacht hat. Mein Sohn hatte grosse Freude bei der Animation.Hotel liegt richtig mittig und man erreicht das meiste gut zu Fuss.Bushaltestelle direkt vor dem Hotel.Wir würden wieder dort buchen.

Posted by on 19 Apr 2019

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Comment from Hotel Management

1 May 2019 by CONCIERGE

danke für alles du bist wilkkomenn hier.

4 out of 5
Sehr schönes Hotel, Traum Strand, unglaublichen Zimmern, jedoch paßt die Qualität des Essens leider nicht dazu.

Posted by on 22 Nov 2018

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Comment from Hotel Management

22 Nov 2018 by Concierge

Dear Martin, Thank you for your comments, your opinion is very important for us!

5 out of 5

Posted by on 21 Oct 2018

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Comment from Hotel Management

21 Oct 2018 by Grand Park Royal Luxury Resort Cancún

Thank you for writing!

About the Grand Park Royal Cancun - All Inclusive

Location Boulevard Kukulkan Km 10.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and local non-alcoholic beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Dining availability is limited at one or more venues

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Land activities

  • Football
  • Volleyball

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Surcharge for premium or imported alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours

  • Taxes included
  • 24-hour room service
  • All meals served buffet style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • Volleyball included
  • Football included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Off-site tours not included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • All food and beverages included
  • One or more venues limit dining availability
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All non-motorised water sports included
  • On-site live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A swim-up bar. Public spaces have free WiFi. Event space at this property measures 7535 square feet (700 square metres) and includes conference rooms. A rooftop terrace, spa services, and a free kid's club are also featured at the family-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun property.

  • 346 guestrooms or units
  • 4 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (23.2 km / 14.4 mi)
  • Property shuttles: Area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Park Royal Cancun - All Inclusive offers 346 forms of air-conditioned accommodation with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

La Concha – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Grand Prime Rib House – This steakhouse specialises in international cuisine and only serves dinner. Open selected days.

Café Sole – This café serves breakfast, lunch and dinner. Open daily.

El Mirador – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast and dinner. Open daily.

El Oriental – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Scuba diving nearby

Spa Services

Spa Fitness Center has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Minimum age to access spa is 13
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property offers onsite health screenings for COVID-19 (rapid antigen screenings). There is no charge for health screenings for US citizens (maximum 2 guests per booking) staying 4 nights or more. Fees apply for all other bookings. Guests should contact the front desk upon arrival to schedule health screenings.

All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Grand Park Royal
  • Cancun Grand Park Royal Caribe
  • Grand Park Royal Cancun Caribe
  • Grand Park Royal Caribe All Inclusive
  • Grand Park Royal Cancun Caribe All Inclusive Hotel
  • Grand Park Royal Caribe All Inclusive Hotel
  • Grand Park Royal Cancun Caribe All Inclusive
  • Grand Park Royal Caribe
  • Grand Park Royal Luxury Resort All Inclusive
  • Grand Park Royal Luxury Cancun All Inclusive
  • Grand Park Royal Luxury All Inclusive
  • Park Royal Resort Inclusive
  • Park Royal Cancun Inclusive
  • Grand Park Royal Luxury Resort Cancun All Inclusive
  • Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
  • Grand Park Royal Luxury Resort Cancun All Inclusive
  • Grand Park Royal Luxury Resort All Inclusive
  • Grand Park Royal Luxury Cancun All Inclusive
  • Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
  • Grand Park Royal Luxury All Inclusive
  • Grand Park Royal Cancun Caribe All Inclusive
  • Park Royal Cancun Inclusive
  • Grand Park Royal Luxury Cancun All Inclusive
  • Grand Park Royal Cancun Caribe All Inclusive
  • Grand Park Royal Cancun - All Inclusive Cancun
  • Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
  • Grand Park Royal Cancun Caribe All Inclusive
  • Grand Park Royal Luxury Resort All Inclusive
  • Grand Park Royal Luxury All Inclusive
  • Grand Park Royal Luxury Resort Cancun All Inclusive
  • Grand Park Royal Cancun - All Inclusive All-inclusive property
  • Grand Park Royal Cancun - All Inclusive Cancun
  • Grand Park Royal Luxury Resort Cancun All Inclusive
  • Grand Park Royal Cancun - All Inclusive All-inclusive property

You should know

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.