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"Great hotel for a short stay. Very reasonable price, safe & clean. Have used this hotel three or four times and it never disappoints. Very close to ... " More

By a verified traveller on Mon 06 May 2019

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Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£44* Per night/room 10 Oct - 11 Oct

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, 1 Double Bed, Lagoon View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at ibis Cancun Centro. During your stay, you're just a quick walk from Royal Yak Casino and Sports Book. Free WiFi in public areas, free valet parking and a restaurant are available.

  • Free WiFi
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the value of their stay and the location
  • Steps from Royal Yak Casino and Sports Book and Dubai Palace Casino
  • Dogs welcome for a fee (restrictions apply)

ibis Cancun Centro ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Cancun Centro

Couples (2)
4 out of 5
Great hotel for a short stay. Very reasonable price, safe & clean. Have used this hotel three or four times and it never disappoints. Very close to Cancun airport as well so ideal for a one night stop over.

Posted by on 6 May 2019

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Comment from Hotel Management

14 May 2019 by General Manager

Thank you very much for your nice comments. We Will feel really grateful if you decide to come back again!

1 out of 5
Réceptionniste arrogant

Posted by on 25 Dec 2021

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Comment from Hotel Management

28 Dec 2021 by General Manager

Thank you for your comments. We are very sorry to know about your experience with us. We will reinforce the service quality with employees.

4 out of 5
Preis Leistung stimmen überein - gut für die 1. Nacht nach einem langen Flug

Posted by on 19 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by General Manager

Thank you very much for your comments and recommendation. We will feel really pleased if you decide to come back. Best Regards!

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and laundry facilities are also featured at the eco-friendly ibis Cancun Centro. Free valet parking is available. This 3-star Cancun hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

Ibis Cancun Centro offers 190 accommodations with a hairdryer and blackout curtains. 22-inch Plasma televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Plasma television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to noon.

On-site venue – This restaurant specialises in Regional cuisine and serves lunch and dinner.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: MXN 250 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 15 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 0
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 13
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 159 for adults and MXN 80 for children (approximately)
  • Covered self-parking fee: MXN 70 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 250 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Centro
  • Centro Cancun
  • Ibis Cancun Centro
  • Ibis Centro Hotel Cancun
  • ibis Cancun Centro Hotel
  • Ibis Cancun Centro Hotel Cancun
  • ibis Cancun Centro Hotel
  • ibis Cancun Centro Cancun
  • ibis Cancun Centro Hotel Cancun

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.