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9 Oct 2019 by Isla Mujeres Palace
Dear Guest, Thank you so much for your 5-star rating, we all look forward to the opportunity of hosting you once more! Best regards.
31 Mar 2018 by Isla Mujeres Palace
Dear Sandra, Thank you for taking the time to share your review and for bringing to our attention your concerns. We value and analize each of our guests comments as they help us to improve and to pay attention in the areas of opportunity. Therefore, rest assured that we will be considering your feedback for restoring our areas as well as revising our meal offerings. Certainly we believe, this will change our guests experience for good. Thank you again and we look forward on welcoming you back very soon. Cordially, Karla Corona
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Entertainment
Not included
Almare, a Luxury Collection Adult All-Inclusive Resort, Isla Mujeres is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Almare, a Luxury Collection Adult All-Inclusive Resort, Isla Mujeres, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee. This all-inclusive property also offers an outdoor pool, a fitness centre and a rooftop terrace. Free valet parking is available. This 4-star Isla Mujeres property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Almare, a Luxury Collection Adult All-Inclusive Resort, Isla Mujeres offers 62 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. 47-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Azul Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Cevicheria – This seafood restaurant overlooks the ocean. Open daily.
Pool and Snack Area – On-site diner. Guests can enjoy drinks at the bar. Open daily.
Il Forno – This restaurant specialises in Italian cuisine. Open daily.
Teppanyaki – This fine-dining restaurant specialises in Chinese cuisine. Open daily.
24-hour room service is available.
Recreational amenities at the property include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Awe-Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages and massages.
Special check-in instructions:
This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Almare, a Luxury Collection Adult All-Inclusive Resort, Isla Mujeres offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
