8 Aug 2019 by Gerente general
Estimado huésped, muchas gracias por sus comentarios, lamentamos los inconvenientes que tuvo durante su estancia, y le ofrecemos las mas cordiales disculpas por lo sucedido. esperamos verle de regreso y tener la oportunidad de brindarle el servicio que usted se merece. Saludos cordiales
Krystal Cancun offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A swim-up bar. WiFi is free in public spaces. There's an onsite business centre. There are 5 meeting rooms available. A kid's pool, a fitness centre, and a sauna are also featured at the family-friendly Krystal Cancun. Self parking and valet parking are free. This 3.5-star Cancun resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Krystal Cancun offers 502 forms of air-conditioned accommodation with fireplaces and minibars. 32-inch Plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
El Mortero – This theme restaurant specialises in Mexican cuisine.
Las Velas – This restaurant is located by the pool.
Aquamarina – On-site restaurant.
La Fisheria – On-site seafood restaurant.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Harmony has 2 treatment rooms. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.