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Elegance Club Plunge Pool Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elegance Club Swim Up Suite Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elegance Club One Bedroom Suite Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elegance Club Majestic Jr Suite Swim Up

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jr. Suite Ocean Front Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Majestic Elegance Costa Mujeres – All Inclusive's beach location gets good marks from our customers. During your stay, you'll be within walking distance of Mujeres Beach. Free breakfast, free WiFi in public areas and free self-parking are available. This 4-star resort has 570 rooms. All rooms offer free WiFi and free stocked minibars.

  • Air-conditioned rooms with free minibar items, balconies and pillowtop beds
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Flavors, one of the property's 7 restaurants and 6 bars/lounges
  • Take a swim in the 12 outdoor pools
  • Treat yourself to manicures and pedicures, massages or body treatments at Majestic Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a health club, yoga classes and aerobics classes
  • Guests speak favourably about the beach and the helpful staff
  • Just a 4-minute drive from Playa Mujeres Golf Club and a few minutes from Mujeres Beach

Majestic Elegance Costa Mujeres – All Inclusive ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Elegance Costa Mujeres – All Inclusive

Everyone (1) Couples (2) Family (1)
5 out of 5
Das Majestic Elegance ist ein wunderbares Resort, welches durch eine traumhaft schöne Anlage, tolle Restaurants, einen zauberhaften weissen Strand und ein irre fleißiges Team zu überzeugen weiss. Wer sich erholen und sein Seele baumeln lassen will, der ist hier perfekt aufgehoben. Es fehlt an nichts und zudem arbeitet ein tolles Team 24/7 daran, das es allen Gästen sorglos gut geht. Das Majestic Elegance verfügt über verschiedene Restaurants, wodurch es auch kulinarisch nicht langweilig wird. Egal ob mexikanisch, italienisch, japanisch, Sea food oder elegant im "Bistro", hier wird jeder fündig. Das Resort verfügt zudem über einen 24/7 Room service, welcher bei Bedarf aktiviert werden kann. Die Zimmer sind modern eingerichtet, sauber und auch der tägliche House Keeping Einsatz ließ keine Wünsche offen. Und genau dies ist der Punkt: Das System funktioniert und die Crew des Majestic Elegance ist täglich auf eines neues am Ball, um für eine schöne Zeit in diesem tollen Resort zu sorgen. Hervorheben möchte ich die Butler Gustavo und Emmanuel, welche ihr Handwerk verstehen und keine Mühen scheuen. In den Restaurants stachen Isreal und Paola hervor. Beide kümmern sich rührend um ihre Gäste und waren somit die berühmte Kirsche auf dem eh schon genialen Milkshake... Long story short, das Majestic Elegance ist meine Wahl Nr.1 in Cancùn... I can't wait to come back!

Posted by on 17 May 2021

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Comment from Hotel Management

18 May 2021 by Brenda Pacheco Customer Care

Dear Guest, Thank you very much for sharing such kind comments, we are pleased you enjoyed your stay with us, it was an honor having you. Our top priority is our guests happiness and satisfaction. It makes us so proud to know we were able to achieve and meet your expectations. Also, we appreciate the special comments for our staff members, of course we will congratulate them for their excellent work. On behalf of the entire Majestic Elegance Costa Mujeres family, we thank you for your visit to our hotel and look forward to welcoming you on your next visit to Costa Mujeres.

4 out of 5
Top Hotel, sehr guter Service ... leider war das Angebot an Speisen relativ stark eingeschränkt ... das lag aber eher an der aktuellen Situiation. Wir kommen definitiv wieder.

Posted by , from NRW on 23 Nov 2020

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Comment from Hotel Management

15 Dec 2020 by Brenda Pacheco. Customer Care. Majestic Elegance

Dear Marc, Thank you very much for sharing your comments, it was an honor having you. In the same way, thank you for highlighting the qualities that made your stay unforgettable. We are glad that you enjoyed the restaurants and facilities we offer. Rest assured that we are working diligently to maintain our high standards and definitely improve the aspects that require attention. It has been a pleasure to serve you and we hope to see you again soon. Cordially,

5 out of 5
Eine fantastischen Urlaub erlebt, es war alles wunderschön, der strand das Zimmer und das esse waren fantastisch.

Posted by on 3 Mar 2020

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Comment from Hotel Management

15 Mar 2020 by Majestic Resorts

Sehr geehrter Preis-Leistungs-Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung zu Ihrem letzten Aufenthalt mit uns zu teilen. Wir freuen uns sehr, dass Sie jede Minute Ihres Urlaubs in der wunderschönen mexikanischen Karibik genossen haben. Wir hoffen, Sie noch viele Weitere Male für noch mehr ausgezeichnete Urlaubserlebnisse zu sehen. Alles Gute Kundenbetreuung Majestic Elegance Costa Mujeres

4 out of 5
Das Personal war wirklich äusserst freundlich, das habe ich selten so erlebt. Alles in allem eine schöne, grosse Anlage aber vermutlich etwas übereilt fertig gestellt. Es hat viele kleine Schönheitsfehler wie übermalte Wände, Farbtropfer etc. Wie konnten darüber hinweg sehen. Das Essen war sehr fein, die Buffets immer mit grosser Auswahl und viel frisch zubereiteten Gerichten.

Posted by on 13 Jan 2020

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Comment from Hotel Management

15 Jan 2020 by Majestic Resorts

Sehr geehrter Gast: Wir sind unendlich dankbar, mit uns und zukünftigen Reisenden Ihr Feedback zu Ihren jüngsten Erfahrungen bei Majestic Elegance Costa Mujeres zu teilen. Es ist eine Freude zu wissen, dass wir Ihre Erwartungen erfüllt haben und dass Sie unsere schönen Einrichtungen und den ausgezeichneten Service unseres gesamten Teams genossen haben, die sich immer darauf konzentrieren, die beste Pflege zu bieten. Wir schätzen auch die Stimme jedes unserer Gäste sehr und setzen große Anstrengungen in die Schaffung effektiver Maßnahmen für ständige Entwicklung und Fortschritt. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen. Bitte teilen Sie uns dies mit, wenn Sie für Ihren nächsten Aufenthalt buchen, damit wir Ihnen einen herzlichen Willkommensgruß im Majestic-Stil bereiten können. Alles Gute Customer Care Majestic Elegance Costamujeres - All Inclusive

About the Majestic Elegance Costa Mujeres – All Inclusive

Location Carretera Libre 85 - Punta Sam, Costa Mujeres, QROO 77400

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All meals, snacks and local non-alcoholic beverages included

Activities and facilities/equipment
Land activities

  • Children's club

Not included

  • Childcare

  • Childcare not included
  • Buffet and à la carte dining
  • Local non-alcoholic beverages and soft drinks included
  • Kids club included
  • All food and beverages included

Property Features

Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Majestic Elegance Costa Mujeres – All Inclusive offers its guests a full-service spa, 12 outdoor swimming pools, a health club, and a kids' pool. There are 7 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 6 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. Event space at this property measures 8123 square feet (755 square metres) and includes conference centres. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Majestic Elegance Costa Mujeres – All Inclusive. Free self parking is available. This 4-star Costa Mujeres property is smoke free.

  • 570 guestrooms or units
  • 7 dining venues
  • 6 swim-up bars
  • 6 bars or lounges
  • 8123 sq ft of conference space
  • 755 sq. m of conference space
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 12
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (33.3 km / 20.7 mi)
  • Parking: Free self parking

Room Amenities

Majestic Elegance Costa Mujeres – All Inclusive offers 570 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Private balcony
  • Pillowtop beds
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Majestic Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Majestic Elegance Playa All Inclusive All-inclusive property
  • Majestic Elegance Playa Mujeres All Inclusive
  • Majestic Elegance Playa All Inclusive
  • Majestic Elegance Playa Mujeres All Inclusive
  • Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
  • Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
  • Majestic Elegance Inclusive

You should know

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.