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4.0 out of 5

"Staff and service excellent, rooms clean,beach closeness ,food taste nice.i didt like the small swimming area at the beach, no place to stay after 12 ... " More

By a verified traveller on Fri 19 Jul 2019

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Hotel Description

The comfortable rooms at Occidental Costa Cancún All Inclusive get high marks from our customers. During your stay, you're just a quick walk from Turtle Beach. Features include free breakfast and free self-parking, plus 4 restaurants. Built in 1994, this 3.5-star resort has 133 rooms. Enjoy your stay with amenities like a free stocked minibar and a plasma TV in each room.

  • Air-conditioned rooms with free minibar items, plasma TVs and room service
  • Free buffet breakfast served daily
  • Free self-parking
  • Enjoy seafood at La Claraboya, one of the property's 4 restaurants and 2 bars/lounges
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or body treatments at zenserenz
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, parasailing and kayaking
  • Guests speak favourably about the helpful staff and the location
  • Just a 3-minute drive from Puerto Cancun Marina Town Center and 11 minutes from Plaza Las Americas
  • Airport shuttle service available for a fee

Double with Terrace - Single occupancy

Bed Count 1 King Bed Maximum Occupancy 1 Max

Double Room (Single occupancy)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Double Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Ocean Front View with hot tub - Single Occupancy

Bed Count 1 King Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Occidental Costa Cancún All Inclusive ratings based on 4 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Occidental Costa Cancún All Inclusive

Everyone (2) Couples (1)
4 out of 5
Staff and service excellent, rooms clean,beach closeness ,food taste nice.i didt like the small swimming area at the beach, no place to stay after 12 ,so you need to go clubbing outside,ants in the room

Posted by on 19 Jul 2019

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Comment from Hotel Management

19 Jul 2019 by General Management Assistant.

Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We will certainly send your comments to the person in charge to take the appropriate measures and in this way prevent it from happening again in the future. We hope to have the opportunity to have you back soon.

5 out of 5
Very good staff Food good (4 restaurants on site) you have to book with 3 of them Nice hotel

Posted by on 14 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by General Management Assistant.

Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have you back soon.

3 out of 5
wi-fi payant (aucune information sur votre site) plage très sale et très petite.

Posted by on 14 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by General Management Assistant.

Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have you back soon.

4 out of 5

Hôtel accueillant service complet animation top

Très bon séjour je recommande cet hôtel Les gens sont gentils l équipe top

Posted by , from paris on 16 Feb 2018

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Comment from Hotel Management

18 Feb 2018 by General Management Assistant.

Cher Mehdi: Merci beaucoup pour vos commentaires, il est bon de savoir que vous avez apprécié votre séjour chez nous. Nous espérons avoir l'occasion de vous revoir bientôt. Avec nos meilleures salutations, Noemi Ramirez Assistant de gestion

About the Occidental Costa Cancún All Inclusive

Location Blvd. Kukulcan Km 4.5, Cancun, QROO 77500

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 18 March 2020 to 30 June 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All meals, snacks and beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment
All non-motorised water sports are included.

Land activities

  • Fitness facilities

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site live performances

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for room service
  • Laundry/dry cleaning services
  • Off-site tours

  • Taxes included
  • Gratuities included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Limited meals offered through room service
  • Surcharge for room service
  • Room service during certain hours
  • Off-site tours not included
  • All non-motorised water sports included
  • On-site live performances included

Property Features

Occidental Costa Cancún All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Occidental Costa Cancún All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as parasailing and kayaking. Free breakfast is served daily. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is available in public spaces for a fee. This all-inclusive resort also offers a kid's club, an outdoor pool and a fitness centre. You'll have access to the outdoor pool at a partner property. Free self parking is available. This 3.5-star Cancun resort is smoke free.

  • 133 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Bar by the pool
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Supervised childcare/activities (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (21.4 km / 13.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Occidental Costa Cancún All Inclusive offers 133 forms of accommodation with free minibar items and a safe. Plasma televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (free)
  • In-room dining
  • Plasma television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

La Claraboya – This restaurant specialises in seafood. Reservations are required.

México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.

La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.

Albatros – This buffet restaurant specialises in international cuisine. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the property include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Fitness classes on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Parasailing on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelo All Inclusive Cancun
  • Barcelo Cancun All Inclusive
  • Barcelo Cancun Costa
  • Barcelo Costa
  • Barcelo Costa All Inclusive
  • Barcelo Costa Cancun
  • Occidental Costa Cancún All Inclusive All-inclusive property
  • Cancun Costa
  • Cancun Costa Barcelo
  • Costa Barcelo Cancun
  • Barcelo Costa Cancun Hotel Cancun
  • Barcelo Costa Cancun Mexico
  • Costa Real Cancun
  • Gran Costa Real
  • Occidental Costa Cancún All Inclusive Cancun
  • Occidental Costa Cancún Cancun
  • Occidental Costa Cancún
  • Occintal Costa Cancún Inclusi
  • Occidental Costa Cancún All Inclusive Cancun
  • Occidental Costa Cancún All Inclusive All-inclusive property

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.