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Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
£272* Per night/room 23 Jun - 24 Jun

Presidential Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Junior Suite Lagoon View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The comfortable rooms at Panama Jack Resorts Cancun All Inclusive get high marks from our customers. During your stay, you're just a quick walk from Chac Mool Beach. Features include free WiFi in public areas, free valet parking and a free manager's reception. This 4-star resort has 458 rooms over 6 floors. Each room includes amenities such as free WiFi and a free stocked minibar.

  • Air-conditioned rooms with free minibar items, balconies and plasma TVs
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a beach bar and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Treat yourself to massages, manicures and pedicures or facials at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • Steps from Chac Mool Beach and a 2-minute drive from Cancun Convention Center

Panama Jack Resorts Cancun All Inclusive ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Panama Jack Resorts Cancun All Inclusive

Everyone (5) Family (1)
5 out of 5
Fantastic holiday in a great resort Panama jacks is certainly the place to go

Posted by , from Poynton on 27 Sep 2018

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Comment from Hotel Management

4 Oct 2018 by Matias K., General Manager

Dear Tess, Thank you for being our guest and for sharing your comments. We are delighted to learn you fully enjoyed your vacation, and hope to get the chance of welcoming you back during your future stays in Cancun. Best regards, Matias K., General Manager

4 out of 5

Posted by on 11 Apr 2021

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Comment from Hotel Management

21 Apr 2021 by Silvestre V., General Manager

Dear Guest, Thank you for choosing us. Hope to host you again soon. Best regards.

5 out of 5
das Personal war top, sehr zuvorkommend und hilfsbereit. Das Hotel war sehr sehr sauber

Posted by on 8 Mar 2021

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Comment from Hotel Management

8 Mar 2021 by Silvestre V., General Manager

Dear Guest Thank you for choosing us. Hope to host you again soon. Best regards.

3 out of 5
Wenn ich wieder mal nach Cancún gehe würde ich in einem anderes Hotel gehen dass Essen und die Anlage ist Mittelmässig wenn man die Badetücher will holen für den Pool wollen die immer jeden Tag einem ihre Exkursionen verkaufen

Posted by on 4 Feb 2020

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Comment from Hotel Management

7 Feb 2020 by Silvestre V., General Manager

Lieber Gast, Es tut uns leid, dass Ihr letzter Aufenthalt in unserem Resort nicht so war, wie Sie es erwartet hatten. Ich entschuldige mich dafür, dass Sie Ihre Erwartungen nicht erfüllt haben. Alle Ihre Kommentare und Beobachtungen wurden meinem Exekutivkomitee mitgeteilt. Ich hoffe, diese Erfahrung mindert nicht Ihre Präferenz für Panama Jack Resorts. Freundliche Grüße.

4 out of 5
Todella ystävällinen henkilökunta ja upea paikka. Lisäksi siisteys oli hyvällä tasolla. Miinuksena tosi hintava ”late check out”

Posted by on 1 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by Silvestre V., General Manager

Arvoisa vieras, Kiitos, että valitsit meidät. Toivottavasti isännöin sinua pian uudelleen. Parhain terveisin.

5 out of 5

Posted by on 11 Oct 2019

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Comment from Hotel Management

12 Oct 2019 by Silvestre V., General Manager

Dear Guest, Thank you for this excellent rating. Hope to host you again soon. Best regards, Silvestre V., General Manager

3 out of 5

Posted by on 13 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Matias K., General Manager

Dear Guest, We are sorry that your stay at Panama Jack Resorts Cancun hasn't met your expectations. We would love to know more details about your stay and are hoping you can contact us directly through personal messages to share more insights on your stay. Best regards, Matias K., General Manager

About the Panama Jack Resorts Cancun All Inclusive

Location Boulevard Kukulkan, Km. 11.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Activities and facilities/equipment
Land activities

  • Fitness facilities

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Surcharge for premium food items
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transport to off-site activities

  • Taxes included
  • All meals served buffet style
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Fitness facilities included
  • All food and beverages included
  • Childcare not included
  • Surcharge for premium food items
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Room service during certain hours
  • On-site live performances included
  • Theme parties included

Property Features

Panama Jack Resorts Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At Panama Jack Resorts Cancun All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a free kid's club and a kids' pool. Free valet parking is available. A complete renovation of Panama Jack Resorts Cancun All Inclusive was completed in September 2018. Smoking is allowed in designated areas at this 4-star Cancun property.

  • 458 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 3 bars or lounges
  • 5726 sq ft of conference space
  • 532 sq. m of conference space
  • Bar on the beach
  • Bar by the pool
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (24.2 km / 15 mi)
  • Parking: Free valet parking

Room Amenities

Panama Jack Resorts Cancun All Inclusive offers 458 forms of accommodation with free minibar items and a safe. Rooms open to balconies. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access. 55-inch Plasma televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

The property hosts a free manager's reception daily.

Casa de Rosa – On-site restaurant.

Viaggio – On-site restaurant. Open daily.

Ventanas – This buffet restaurant overlooks the ocean. Open daily.

Deck 74 – This buffet restaurant overlooks the ocean. Open daily.

At Sunset – On-site restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Fitness classes on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Caribe Real
  • Gran Caribe Real
  • Gran Caribe Real Cancun
  • Gran Caribe Real Resort
  • Gran Caribe Real Resort All Inclusive
  • Gran Caribe Real Resort All Inclusive Cancun
  • Gran Caribe Resort
  • Gran Real Caribe Resort
  • Gran Real Resort
  • Real Gran
  • Caribe Real Resort Spa
  • Gran Caribe Cancun
  • Gran Caribe Real Hotel
  • Gran Caribe Resort All Inclusive Cancun
  • Panama Jack Resorts Cancun All Inclusive Cancun
  • Gran Caribe
  • Gran Caribe Real Resort & Spa
  • Cancun Gran Caribe Real Resort
  • Panama Jack Resorts Cancun All Inclusive Formerly Gran Caribe
  • Panama Jack Resorts Cancun All Inclusive All-inclusive property

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.