21 Apr 2021 by Silvestre V., General Manager
Dear Guest, Thank you for choosing us. Hope to host you again soon. Best regards.
8 Mar 2021 by Silvestre V., General Manager
Dear Guest Thank you for choosing us. Hope to host you again soon. Best regards.
7 Feb 2020 by Silvestre V., General Manager
Lieber Gast, Es tut uns leid, dass Ihr letzter Aufenthalt in unserem Resort nicht so war, wie Sie es erwartet hatten. Ich entschuldige mich dafür, dass Sie Ihre Erwartungen nicht erfüllt haben. Alle Ihre Kommentare und Beobachtungen wurden meinem Exekutivkomitee mitgeteilt. Ich hoffe, diese Erfahrung mindert nicht Ihre Präferenz für Panama Jack Resorts. Freundliche Grüße.
8 Jan 2020 by Silvestre V., General Manager
Arvoisa vieras, Kiitos, että valitsit meidät. Toivottavasti isännöin sinua pian uudelleen. Parhain terveisin.
12 Oct 2019 by Silvestre V., General Manager
Dear Guest, Thank you for this excellent rating. Hope to host you again soon. Best regards, Silvestre V., General Manager
This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Wyndham Alltra Cancun All Inclusive Resort is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Wyndham Alltra Cancun All Inclusive Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, A beach bar, and A poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean aparthotel also offers a complimentary water park, a free kid's club and a children's pool. Free self parking and valet parking are available. A complete renovation of Wyndham Alltra Cancun All Inclusive Resort was completed in September 2018. Smoking is allowed in designated areas at this 4-star Cancun aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Wyndham Alltra Cancun All Inclusive Resort offers 458 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun aparthotel provides complimentary wireless Internet access. 55-inch Plasma televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.
The aparthotel hosts a free manager's reception daily.
Casa de Rosa – On-site restaurant.
Viaggio – On-site restaurant. Open daily.
Ventanas – This buffet restaurant overlooks the ocean. Open daily.
Azul – This restaurant overlooks the ocean. Open daily.
At Sunset – On-site restaurant. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
