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"We stayed for 6 nights at this hotel at the end of our holiday. It is extremely clean, staff always sweeping and cleaning everything. The food is of a ... " More

By HolidayGirl on Sun 20 Apr 2014

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Hotel Description

Our customers tell us they can't get enough of Park Royal Beach Cancun - All Inclusive's great location. During your stay, you're just a quick walk from Cancun Interactive Aquarium. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools. This 3.5-star resort has 289 rooms. All rooms offer LED TVs and free toiletries.

  • Air-conditioned rooms with LED TVs, desks and showers
  • Free WiFi and wired Internet in some public areas
  • Free valet parking and self-parking
  • For dining with garden views, stop by La Veranda, one of the property's 4 restaurants and 4 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, a fitness centre and aerobics classes
  • Guests speak favourably about the proximity to shopping and the family-friendly amenities
  • Just a 4-minute walk from Cancun Interactive Aquarium and 7 minutes on foot from La Isla Shopping Mall

Deluxe Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max
£127* Per night/room 9 Aug - 10 Aug

Family Suite with Terrace

Bed Count 2 Double Beds Maximum Occupancy 6 Max

Family Suite

Bed Count 2 Double Beds Maximum Occupancy 6 Max

Super Saver

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Park Royal Beach Cancun - All Inclusive ratings based on 2 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Park Royal Beach Cancun - All Inclusive

Everyone (1) Family (1)
4 out of 5

Lovely Hotel with fantastic staff

We stayed for 6 nights at this hotel at the end of our holiday. It is extremely clean, staff always sweeping and cleaning everything. The food is of a very good quality, tasty and a wide variety of dishes to choose from. There is also a wide choice of drinks and cocktails to choose from, Jim Beam Bourbon, Appleton Rum, Pernod and some local one's as well. It is located on the beach and the sea is beautiful. The downside is that most rooms do not have a balcony of any description and you cannot open any windows, so no fresh air in your room. Our first room, although very clean smelt musty because of the lack of fresh air and damp from the air con. We upgraded our room after the first night to a suite with a balcony and this was much better. The beds in both rooms were too firm for our liking. All of the staff were extremely polite and attentive, a credit to the hotel without a doubt.

Posted by on 20 Apr 2014

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2 out of 5

Gutes Essen, Baustelle, unfreundliches Personal

Das Essen war gut. Personal ehe ausbaufähig, kein Fingerspitzengefühl. Baustelle. Ab 9 wird gebohrt was das Zeug hält. Fürs Geld ungenügend

Posted by , from München on 12 Feb 2018

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Comment from Hotel Management

14 Feb 2018 by Luz Ruiz

Lieber Gast, In erster Linie möchten wir Ihnen unseren Dank für den Aufenthalt im Park Royal Cancún ausdrücken. Unsere Mission ist es, Ihren Aufenthalt so angenehm wie möglich zu gestalten. Aus diesem Grund begrüßen wir alle Ihre Rückmeldungen, da wir dadurch unsere Dienstleistungen verbessern können. Mit großer Sorge lesen wir Ihre Kommentare. Es enttäuscht uns zu wissen, dass es uns nicht gelungen ist, Ihre Bedürfnisse zu erfüllen, wofür wir uns entschuldigen. Wir sind sicher, dass wir Ihren Aufenthalt zu einem unvergesslichen Erlebnis machen können. Zögern Sie nicht, uns erneut zu besuchen. Mit freundlichen Grüßen,

About the Park Royal Beach Cancun - All Inclusive

Location Kukulcan Blvd., Km. 12.5, Lote 18, Cancun, QROO 77500

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 22 April 2020 to 30 June 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Windsurfing

Land activities
  • Football
  • Volleyball

Lessons/classes/games
  • Dancing
  • Yoga

Entertainment

  • Theme parties

Other inclusions

  • Shuttle service to off-site activities

Not included

  • Motorised water sports
  • Scuba-diving excursions
  • Snorkelling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Off-site tours

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Off-site tours not included
  • Shuttle service to off-site activities included
  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • Gratuities included
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • All food and beverages included
  • All on-site activities, facilities and equipment included
  • Theme parties included

Property Features

Park Royal Beach Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Cool off in one of the 2 the outdoor swimming pools at Park Royal Beach Cancun - All Inclusive, and enjoy amenities such as the kids' pool and the fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi and wired Internet are free in public spaces. Self parking and valet parking are free. Smoking is allowed in designated areas at this 3.5-star Cancun resort.

  • 289 guestrooms or units
  • 2 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Swim-up bar
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools -2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (22 km / 13.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Park Royal Beach Cancun - All Inclusive offers 289 forms of air-conditioned accommodation with complimentary bottles of water and an iron/ironing board. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • LED television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

La Veranda – This poolside buffet restaurant serves breakfast, lunch and dinner.

El Pescador – This restaurant specialises in seafood and serves lunch and dinner. Open daily.

Frida (Adults Only) – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Andiamo (Adults Only) – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site
  • Volleyball on site
  • Beach volleyball on site

Spa Services

  • Hot stone massage
  • Number of treatment rooms 4
  • Massages on beach
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property considers guests aged 12 and younger, at time of travel, to be children and guests aged 2 and younger, at time of travel, to be infants.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Park Royal
  • Park Royal All Inclusive
  • Park Royal Cancun
  • Park Royal Cancun All Inclusive
  • Caribe Park Royal Grand Cancun
  • Grand Park Royal Cancun Caribe Hotel Cancun
  • Park Royal Beach Resort Cancún All Inclusive Cancun
  • Park Royal Beach Resort Cancún All Inclusive
  • Park Royal Beach Cancún All Inclusive Cancun
  • Park Royal Beach Cancún All Inclusive
  • Park Royal Cancun Inclusive
  • Park Royal Cancun All Inclusive
  • Park Royal Cancun - All Inclusive Cancun
  • Park Royal Beach Resort Cancún All Inclusive
  • Park Royal Cancun - All Inclusive All-inclusive property
  • Park Royal Cancun - All Inclusive All-inclusive property Cancun
  • Park Royal Cancun All Inclusive
  • Park Royal Golden Cancun All Inclusive
  • Park Royal Beach Cancun - All Inclusive Cancun
  • Park Royal Beach Cancun - All Inclusive All-inclusive property

You should know

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.