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Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£296* Per night/room 31 Jan - 1 Feb

Star Class Entourage Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Star Class Producers Two Bedroom Suite Swim Out

Bed Count 1 King Bed Maximum Occupancy 8 Max

Star Class Junior Suite Swim Out

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Directors Suite Two Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Star Class Producers Two Bedrooms Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Hotel Description

During your stay at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, you'll be close to Norte Beach. You'll find features such as free breakfast and free WiFi in public areas, plus 4 outdoor pools. Built in 2019, this 4-star resort has 648 rooms. All rooms offer free WiFi and furnished balconies/patios.

  • Air-conditioned rooms with furnished balconies or patios, 24-hour room service and flat-screen TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at So Cal Gourmet Emporium
  • Take a swim in the 4 outdoor pools
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a private beach, a gym and aerobics classes
  • 6 minutes by car from Mujeres Beach and 8 minutes from Playa Mujeres Golf Club

About the Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Location Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO 23028

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Bring your whole family to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort for summer fun including 4 outdoor swimming pools, the free kids' club and a children's pool. Free breakfast is available daily. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a health club, a garden and a terrace. This 4-star Costa Mujeres property is smoke free.

  • 648 guestrooms or units
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers 648 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

So Cal Gourmet Emporium – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

East Sushi & Teppanyaki – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Sunset Strip Steakhouse – This steakhouse only serves dinner. Open daily.

La Cocina Mexican Cuisine – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Gusto Italian Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Massages on beach
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
  • Planet Hollywood Beach Resort Cancun
  • Planet Hollywood Beach Resort Cancun All Inclusive

You should know

  • Pool access available from 7:00 AM to 8:00 PM
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.