81.0% Based on 11520 reviews TripAdvisor traveller rating 4 out of 5

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Hotel Description

Our customers tell us they enjoy Riu Cancun All Inclusive's central location. During your stay, you're just a quick walk from Caracol Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. Built in 2003, this 3.5-star resort has 569 rooms over 14 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, flat-screen TVs and minibars
  • Free hot/cold buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 6 restaurants, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with massages, body treatments or manicures and pedicures at Renova Spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a health club and volleyball
  • Guests speak favourably about the comfortable guestrooms and the central location
  • Steps from Caracol Beach and 5 minutes on foot from Cancun Convention Center

Standard Room, Ocean View (B2C)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View (B2C)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite Ocean View Brazil

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Vista al Mar Mexico

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Oceanview Latam

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend out of 11520 reviews

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All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)
  • In-room spirit dispensers

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Scuba-diving lessons
  • Snorkelling
  • Surfing/boogie boarding

Land activities
  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Scuba-diving excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Surfing/boogie boarding included
  • Taxes included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • All food and beverages included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • All available beverages included
  • Motorised water sports not included
  • Scuba lessons included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All non-motorised water sports included
  • On-site live performances included
  • Snorkelling included

Property Features

Riu Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Riu Cancun All Inclusive offers its guests a full-service spa, 4 the outdoor swimming pools, an outdoor pool, and a health club. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and A swim-up bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a limo/town car service and a meeting room. A nightclub, a hot tub, and spa services are also featured at Riu Cancun All Inclusive. Self parking is free. A complete renovation of Riu Cancun All Inclusive was completed in July 2014. Smoking is allowed in designated areas at this Art Deco Cancun resort.

  • 1 building
  • 569 guestrooms or units
  • 14 levels
  • 6 dining venues
  • 5 bars or lounges
  • 198 sq. m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools -4
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (24.3 km / 15.1 mi)
  • Parking: Free self parking

Room Amenities

Riu Cancun All Inclusive offers 569 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Miramar – This buffet restaurant serves breakfast, lunch and dinner.

La Toscana – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Kawachi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Kulinarium – This restaurant only serves dinner. Open daily.

Turquesa – This poolside buffet restaurant serves breakfast, lunch and dinner. Open daily.

Nearby Activities

4 the outdoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Beach volleyball on site
  • Golf lessons available nearby
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Minimum age to access spa is 18
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • No rollaway/extra beds available
  • Debit cards not accepted

Hotel Names

  • All Inclusive Riu
  • All Inclusive Riu Cancun
  • Cancun All Inclusive Riu
  • Cancun Riu
  • Cancun Riu All Inclusive
  • Riu
  • Riu All Inclusive
  • Riu All Inclusive Cancun
  • Riu Cancun
  • Riu Cancun All Inclusive
  • Cancun Riu Hotel
  • Riu Cancun Hotel Cancun
  • Riu Cancun Mexico
  • Rui Cancun
  • Riu Cancun All Inclusive All-inclusive property
  • Riu All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.