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5.0 out of 5

"Food was lovely every day, alcohol was plentiful, staff were hardworking and eager to help in any way they could, very eenjoyable stay " More

By a verified traveller on Wed 21 Aug 2019

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Hotel Description

Our customers tell us that they can't get enough of the family-friendly amenities at Riu Dunamar All Inclusive. During your stay, you'll be close to Playa Mujeres Golf Club. Features include free breakfast, free WiFi in public areas and free self-parking. Built in 2017, this 4-star resort has 740 rooms over 5 floors. All rooms offer free WiFi and balconies/patios.

  • Air-conditioned rooms with balconies or patios, separate living rooms and flat-screen TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 5 restaurants, 2 swim-up bars and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Treat yourself to body treatments, facials or massages at Renova Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a health club, a steam room and aerobics classes
  • Guests speak favourably about the beach and the size of the guestrooms
  • 15 minutes by car from Dolphin Discovery and 8 minutes from Mujeres Beach

Suite (--BR)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (--US)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room (--EU)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Double Room, Ocean View (--EU)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Double Room, Partial Ocean View (--EU)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Double Room (--US)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Riu Dunamar All Inclusive ratings based on 1 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Riu Dunamar All Inclusive

Family (1)
5 out of 5
Food was lovely every day, alcohol was plentiful, staff were hardworking and eager to help in any way they could, very eenjoyable stay

Posted by on 21 Aug 2019

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All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)
  • In-room spirit dispensers

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Scuba-diving lessons
  • Snorkelling

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Scuba-diving excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Taxes included
  • On-site entertainment and activities included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • All food and beverages included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorised water sports not included
  • All available beverages included
  • Scuba lessons included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All non-motorised water sports included
  • On-site live performances included
  • Snorkelling included

Property Features

Riu Dunamar All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Riu Dunamar All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 the outdoor swimming pools. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. A kids' pool, a health club, and a nightclub are also featured at the family-friendly Riu Dunamar All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4-star Costa Mujeres resort.

  • 1 building
  • 740 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • 128 sq. m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools -5
  • Children's pool
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (35.8 km / 22.2 mi)
  • Parking: Free self parking

Room Amenities

Riu Dunamar All Inclusive offers 740 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate living rooms. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Private balcony or patio
  • Living room
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Isla Mujeres – This buffet restaurant serves breakfast, lunch and dinner.

Kulinarium – This restaurant only serves dinner. Open daily.

Pompeya – This buffet restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Bamboo – This buffet restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Las Brasas – This steakhouse only serves dinner. Open daily.

Nearby Activities

5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a health club, a spa tub and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Fitness classes on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing on site

Spa Services

Renova Spa has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include facials and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 2
  • Minimum age to access spa is 18
  • Massages on beach
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Dunamar All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Individually wrapped food options are available for breakfast, lunch and dinner.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Contactless food service / room service is not available
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night, up to 20 nights.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
  • All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
  • Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
  • Riu Dunamar All Inclusive All-inclusive property
  • Riu Dunamar All Inclusive Costa Mujeres
  • Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
  • All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
  • Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
  • Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
  • Riu Dunamar All Inclusive All-inclusive property
  • Riu Dunamar All Inclusive Costa Mujeres
  • All-inclusive property Riu Dunamar All Inclusive
  • Riu Dunamar All Inclusive Costa Mujeres
  • Riu Dunamar All Inclusive All-inclusive property
  • Riu Dunamar All Inclusive All-inclusive property Costa Mujeres

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.