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5.0 out of 5

"NICE HOTEL. VERY CLEAN. PROFESSIONAL STAFF. FOOD EXCELLENT VARIED AND GOOD QUALITY " More

By a verified traveller on Mon 17 Sep 2018

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Junior Suite Villa, Bañera Hidromasaje, Vista Piscina (M)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Villa, Bañera Hidromasaje, Vista Jardín (M)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior, Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, Jetted Tub, Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Junior Suite (M)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The free breakfast at Riu Palace Peninsula All Inclusive gets good marks from our customers. During your stay, you're just a quick walk from Langosta Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 5 outdoor pools. Built in 2012, this 4-star resort has 562 rooms over 17 floors. Each room includes amenities such as free WiFi and a jetted bath.

  • Air-conditioned rooms with balconies, jetted bathtubs and separate sitting areas
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 5 outdoor pools or soak in the spa tub
  • Indulge with body wraps, body scrubs or facials at Renova SPA
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a health club, a steam room and a playground
  • Guests have great things to say about the location and the comfortable guestrooms
  • Within a 15-minute walk of Tortuga Beach and Langosta Beach

Riu Palace Peninsula All Inclusive ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Riu Palace Peninsula All Inclusive

Everyone (2)
5 out of 5
NICE HOTEL. VERY CLEAN. PROFESSIONAL STAFF. FOOD EXCELLENT VARIED AND GOOD QUALITY

Posted by on 17 Sep 2018

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5 out of 5
Personal ist super net, überall. Die Unterhaltung macht viel Spass, Essen ist wunderbar, alles is effizient, keine Warteschlangen, gut gemischte Cocktails. Ein - Punkt ist die Mangel von Room Service. Strand ist klein und hat viele Steine, im Vergleich mit Hotels mehr Südlich.

Posted by on 9 Apr 2021

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About the Riu Palace Peninsula All Inclusive

Location Blvd Kukulkan, Km 5.5 Lote 6-C, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment

  • On-site entertainment and activities

Not included

  • Motorised water sports
  • Scuba-diving excursions
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • A la carte dining included
  • Airport transfers not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Aerobics classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • Scuba lessons included
  • In-room liquor dispensers
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • Snorkelling included

Property Features

Riu Palace Peninsula All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Riu Palace Peninsula All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a health club, and a spa tub. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and A swim-up bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A steam room, spa services, and a free kid's club are also featured at the family-friendly Riu Palace Peninsula All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 562 guestrooms or units
  • 17 levels
  • 7 dining venues
  • 5 bars or lounges
  • Built in 2012
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (24.3 km / 15.1 mi)
  • Parking: Free self parking

Room Amenities

Riu Palace Peninsula All Inclusive offers 562 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Private balcony
  • Sitting area
  • Jetted bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Las Olas – This buffet restaurant serves breakfast and dinner.

Krystal – This theme restaurant specialises in fusion cuisine and only serves dinner. Open daily.

Isla Mujeres – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Tamales – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Kabuki – This theme restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Fitness classes on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Sailing nearby
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Riu Palace Peninsula All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Palace Peninsula Riu
  • Peninsula Palace
  • Peninsula Riu
  • Riu Palace Peninsula
  • Riu Palace Peninsula All Inclusive
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  • Riu Palace Peninsula Cancun
  • Riu Peninsula
  • Riu Peninsula All Inclusive
  • Riu Peninsula Palace
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  • Riu Peninsula Inclusive Cancun
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  • Riu Palace Peninsula All Inclusive All-inclusive property
  • Riu Palace Peninsula All Inclusive All-inclusive property Cancun

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.