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Hotel Description

Our customers tell us they enjoy Royalton Chic Suites Cancun's beach location. During your stay, you're just a quick walk from Chac Mool Beach. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. This 4-star resort has 180 rooms. Free WiFi and furnished balconies are available in all rooms.

  • Air-conditioned rooms with furnished balconies, iPod docking stations and separate sitting areas
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, body treatments or massages at The Royal Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a health club and a playground
  • Guests speak favourably about the location and the restaurant
  • Steps from Chac Mool Beach and 12 minutes on foot from Cancun Convention Center

Luxury Junior Suite Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Presidential Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 7 Max

Luxury Junior Suite Diamond Club

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Chairmans Three bedroom Suite Ocean Front DC

Bed Count 2 Queen Beds Maximum Occupancy 11 Max

Luxury Presidential Ocean View One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Presidential One Bedroom Suite Diamond Club

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royalton Chic Suites Cancun ratings based on 2 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Royalton Chic Suites Cancun

Everyone (2)
5 out of 5

Posted by on 18 Apr 2019

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Comment from Hotel Management

18 Apr 2019 by Community Manager

Dear Guest: We are glad to know you had an excellent vacation and we are looking forward to receiving you in the not distant future at Royalton Suites Cancun. Luxury Regards

5 out of 5
Hammer schönes hotel und sehr nettes zuvorkommendes Personal gerne wieder

Posted by on 16 Feb 2019

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Comment from Hotel Management

16 Feb 2019 by Community Manager

Dear MarcAntonie: We are glad to receive your comments about your recent stay at Royalton Suites Cancun. Thank you for your recomendation and we look forward to see you very soon. Luxury Regards

Renovations + Closures

This property is closed from 20 March 2020 to 31 August 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included

  • Surcharge for bottled wine
  • Airport transfers

  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Airport transfers not included

Property Features

Royalton Chic Suites Cancun is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Royalton Chic Suites Cancun offers its guests a full-service spa, 2 the outdoor swimming pools, a health club, and a kids' pool. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. WiFi is free in public spaces. A rooftop terrace, spa services, and a free kid's club are also featured at the family-friendly Royalton Chic Suites Cancun. Free self parking is available. Smoking is allowed in designated areas at this 4-star Cancun resort.

  • 180 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (24.8 km / 15.4 mi)
  • Parking: Free self parking

Room Amenities

Royalton Chic Suites Cancun offers 180 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Sitting area
  • Stocked minibar (select free items)
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Gourmet Marché – On-site buffet restaurant.

Hunter Steakhouse – On-site steakhouse. Open daily.

Agave - Mexican Cuisine – On-site restaurant. Open daily.

Jade - Asian Cuisine – On-site restaurant. Open daily.

C/X Culinary Experience – On-site diner. Open daily.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The amenities of club Level 18 Rooftop Cabana Lounge are open to guests 18 and older for a daily fee of approximately 60 USD per person. All-inclusive rates exclude the club amenities.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Royalton Chic Suites Cancun

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Service animals not allowed
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royalton Cancun Resort All Inclusive
  • Royalton Cancun All Inclusive
  • Royalton Suites Cancun Resort All Inclusive
  • Royalton Suites Resort All Inclusive
  • Royalton Suites All Inclusive
  • Royalton Chic Suites Cancun Cancun
  • Royalton Suites Cancun Resort Spa All Inclusive
  • Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
  • Royalton Suites Cancun Resort Spa All Inclusive
  • Royalton Suites Cancun All Inclusive
  • Royalton Cancun Resort Spa All Inclusive
  • Royalton Suites All Inclusive
  • Royalton Chic Suites Cancun All-inclusive property
  • Royalton Chic Suites Cancun All-inclusive property Cancun

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.