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4.9 out of 5

"We stayed at Secrets The Vine for 8 nights over the Christmas and New Year period. This resort is all about luxury. From day 1 we were given top servi ... " More

By Shah on Tue 05 Jan 2016

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Hotel Description

The comfortable rooms at Secrets The Vine Cancun - All Inclusive - Adults Only get good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Ballenas Beach. Free WiFi in public areas, free valet parking and 4 outdoor pools are available. Built in 2012, this 5-star hotel has 497 rooms over 18 floors. Free WiFi and free stocked minibars are available in all rooms.

  • Air-conditioned rooms with free minibar items, furnished balconies and 24-hour room service
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine with ocean views at Market Cafe, one of the property's 7 restaurants and 7 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge with body treatments, body wraps or manicures and pedicures at Spa By Pevonia
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • 12 minutes by foot from Aquaworld and a 2-minute drive from Cancun Interactive Aquarium
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Deal of the Day

Bed Count 2 Double Beds Maximum Occupancy 3 Max
£433* Per night/room 15 Nov - 16 Nov

Deluxe Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Master Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

Honeymoon Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Honeymoon Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Deluxe Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Secrets The Vine Cancun - All Inclusive - Adults Only ratings based on 15 verified reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Secrets The Vine Cancun - All Inclusive - Adults Only

Everyone (2) Couples (10) Other (3)
5 out of 5

Posted by on 26 Jul 2019

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Comment from Hotel Management

27 Jul 2019 by e-Concierge

Thank you for taking the time to rate your experience at Secrets The Vine Cancun, we are very happy to know you had a wonderful getaway. We look forward to hosting you again in the near future.  Best Regards,  Mercedes Gancedo e-Concierge

5 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by e-Concierge

Thank you for taking the time to rate our resort.  We are glad to know your experience was the most pleasant one and hope to have the honor of welcoming you back in the near future.  Best Regards, Mercedes Gancedo e-Concierge

5 out of 5

Absolutely EXCELLENTÉ

This hotel is totally awesome... Great greetings, the whole place is clean, the bedroom is soundproof and with a great view, even from the sides... The food is various, you can eat different meals for a whole week... The service is also fast and friendly. The entertainement s also fun and on a long schedule. They will keep you busy for the whole day f you want too (for free)! The only thing is the recycling part is absent from our sight. I felt as if i was polluting a lot, since we drink from water bottle all the time and there are no disposable bins in the bedrooms or anywhere we go! This was my big issue, since i have a green heart. Thank you for that great experience!! )

Posted by on 5 Jan 2016

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5 out of 5

Awesome trip

We stayed at Secrets The Vine for 8 nights over the Christmas and New Year period. This resort is all about luxury. From day 1 we were given top service by the staff. The resort has 7 restaurants and we dined in at least 4 of the restaurants and all the 4 restaurants had great vegetarian choices. The breakfasts and lunches were classic as well. The pools give a direct ocean view and the fitness centre has good equipment. Overall, one of the best resorts in Cancun.

Posted by on 5 Jan 2016

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5 out of 5

amazing hotel

pricey up front but absolutely worth the price. The best holiday I have been on

Posted by on 14 Sep 2015

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4 out of 5

Good enough

... but could be better. Quality of food was okay. Outstanding service to staff who helped provide traditional costumes to us for free for our phto taking!

Posted by on 10 Mar 2015

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4 out of 5

Perfect romantic getaway

Very impressed, had a very relaxing and very romantic time

Posted by on 24 Sep 2014

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5 out of 5

Amazing place

Really helpful staff great for couples and adults travelling alone. Will return to this hotel when in cancun. Spa treatments quite pricey.

Posted by on 8 Aug 2014

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5 out of 5

Pure luxury

From the moment we arrived until our departure the staff were excellent and the facilities were fantastic.

Posted by on 15 Oct 2013

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5 out of 5

Adults only

Palvelu oli aivan huikeaa. Huoneemme oli preferred suite tasoa eli hotellilla oli esim. oma uima-allas, oma lounge ym palveluita preferred asiakkaille. Varmasti tässä hotellissa ihan tavallisissakin huoneissa viihtyy. Koko hotelli on all included ja sen seitsemässä ravintolassa ei tätä huomannut mitenkään. Ruoka ja juomat ja palvelut olivat erinomaista tasoa. ( olemme olleet myös all included hotelleissa joissa asiakkaat koetetaan täyttää hodareilla, pizzalla ja ranskalaisilla, eli halpis ruualla ja viinalla.) Ruoka-annokset täällä olivat pieniä ja hyvälaatuisia. Alkoholiakin sai vaikka korkillisen kerrallaan. ( joskin niitä 300 taalan kokonaisiakin pulloja kerrottiin olevan saatavilla, mutta ei tyrkytetty.) Huoneet laitettiin kuntoon kaksi kertaa vuorokaudessa, aamulla päiväkuntoon ja illalla nukkumaanmenoa varten yöversioon. Kenet tahansa henkilökunnasta kohtasi, concierista siivoojaan, niin aina keskustelun viimeinen kohtelias kysymys oli: Mitä vielä voisin tehdä hyväksenne ?

Posted by on 20 Oct 2015

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About the Secrets The Vine Cancun - All Inclusive - Adults Only

Location Blvd. Kukulcan km. 14.5 Retorno Del Rey, Cancun, QROO 77500

All-inclusive Details

All-inclusive room rates at Secrets The Vine Cancun - All Inclusive - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Scuba-diving lessons
  • Snorkelling

Land activities
  • Fitness facilities
  • Volleyball
  • Access to 18-hole golf course
  • Golf open for guests aged 18 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Surcharge for bottled wine
  • Airport transfers
  • Spa/beauty facilities and services
  • Off-site tours
  • Transport to off-site activities

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Golf - minimum age restriction 18
  • Water fitness classes/lessons included
  • Volleyball included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Transport to off-site activities not included
  • Golf included
  • Off-site tours not included
  • Golf - number of holes 18
  • Golf - green fees included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • On-site entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Scuba lessons included
  • Meals and drinks at companion properties included
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Theme parties included
  • Snorkelling included

Property Features

Some rates at Secrets The Vine Cancun - All Inclusive - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Secrets The Vine Cancun - All Inclusive - Adults Only, you can cool off in one of the 4 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a steam room, a fitness centre and a terrace. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available. This 5-star Cancun hotel is smoke free.

  • 1 building
  • 497 guestrooms or units
  • 18 levels
  • 7 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • 2 coffee shops
  • 17,000 sq ft of conference space
  • 2 sq. m of conference space
  • Built in 2012
  • Bar on the beach
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Secrets The Vine Cancun - All Inclusive - Adults Only offers 497 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony (furnished)
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Market Cafe – Overlooking the ocean, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Dragons – Overlooking the ocean, this restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Bluewater Grill – This restaurant specialises in Argentinean cuisine and only serves dinner. Open daily.

Nebbiolo – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Olio – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

4 the outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Spa By Pevonia has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pets

  • Pets: MXN 1260 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lb
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • 24-hour check-in
  • Minimum guest age is 18
  • Debit cards
  • Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1260 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Vine
  • Cancun Vine Secrets
  • Secrets Cancun
  • Secrets Cancun All Inclusive
  • Secrets Cancun Vine
  • Secrets Vine All Inclusive
  • Secrets Vine Cancun
  • Secrets Vine Cancun All Inclusive
  • Vine Cancun Secrets
  • Vine Secrets
  • Secrets Vine
  • Secrets Vine Cancun All Inclusive All-inclusive property
  • Secrets Vine All Inclusive All-inclusive property
  • Secrets Vine Cancun Inclusive
  • Secrets Vine Cancun All Inclusive Adults All-inclusive property
  • Secrets Vine All Inclusive Adults All-inclusive property
  • Secrets Vine All Inclusive Adults Hotel
  • Secrets Vine Cancun All Inclusive Adults
  • Secrets Vine All Inclusive Adults
  • Secrets Vine Cancun All Inclusive Adults Hotel
  • Secrets The Vine Cancun - All Inclusive - Adults Only Hotel
  • Hotel Secrets The Vine Cancun - All Inclusive - Adults Only
  • Secrets The Vine Cancun - All Inclusive - Adults Only Cancun
  • Secrets The Vine Cancun All Inclusive Adults Only
  • Secrets The Vine Cancun All Inclusive
  • Secrets The Vine Cancun - All Inclusive - Adults Only Cancun
  • Secrets Vine Inclusive Adults

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • The property is a member of the Leading Hotels of the World.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.