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Smart

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£61* Per night/room 16 Apr - 17 Apr

Smart Plus Breakfast Included

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room (Smart Non Refundable)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Smart Cancun The Urban Oasis's good location. During your stay, you're just a quick walk from Mercado 23. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the helpful staff
  • Just a 2-minute drive from Plaza 28 and a few minutes from Plaza Las Americas

Smart Cancun The Urban Oasis ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Smart Cancun The Urban Oasis

Everyone (2)
4 out of 5
Great breakfast, good food and friendly staff. Pool area is really nice but there was some construction going on at the same time. Beds are really nice and air condition worked well. Sounds from the hallway came directly to the room. Easy to take a bus to the beach and Zona hotelera (Buses R1 and R2), about 10 pesos per person. You can also by an all inclusive day pass (about 30 dollars per person) to the Oasis Palm or Grand Oasis. This includes door to door transportation. Gym was ok but pretty old and all the equipment did not work. All the staff does not speak good English.

Posted by on 22 Jan 2019

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Comment from Hotel Management

20 Mar 2019 by Hector Perales, Hotel Manager

Dear Tomi, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed your stay with us and the service that you received. Thank you for choosing us as hosts to your vacation. We look forward to welcome you back. Kind regards,

2 out of 5

Posted by on 9 Nov 2018

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Comment from Hotel Management

22 Nov 2018 by Hector Perales, Hotel Manager

Dear Guest, Thank you for your feedback. We are sorry for any inconvenience you had during your stay.

About the Smart Cancun by Oasis

Location Av Tulum 13-14, Cancun, QROO 77500

Property Features

Smart Cancun The Urban Oasis offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at Smart Cancun The Urban Oasis. Self parking is free. This 4-star Cancun hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1985
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Smart Cancun The Urban Oasis offers 132 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.

Bites – On-site restaurant.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Smart Cancun The Urban Oasis

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitisation guidelines Cleaning and Health Protocols (Oasis Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 to 22 for adults and from USD 8 to 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oasis Smart Cancun
  • Oasis Smart Hotel
  • Oasis Smart Hotel Cancun
  • Smart Oasis Hotel Cancun
  • Smart Oasis Cancun
  • Smart Cancun by Oasis
  • Smart Cancun The Urban Oasis Hotel
  • Smart Cancun The Urban Oasis Cancun
  • Smart Cancun The Urban Oasis Hotel Cancun

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.