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- Air-conditioned rooms with free minibar items, furnished balconies and jetted bathtubs
- Free WiFi
- Free valet parking and self-parking
- Options for a bite to eat or a refreshing drink include 10 restaurants, a coffee shop, 4 swim-up bars and a poolside bar
- Splash around at the free water park with a lazy river or swim in the 7 outdoor pools
- Services include babysitting, a free kids' club and dry cleaning/laundry
- On-site recreation includes a golf course, an outdoor tennis court and a fitness centre
- Guests like the bar and room service
- 12.2 miles (19.6 km) from Delfines Beach and 8 miles (12.8 km) from Ventura Park Cancun
Reviews from Trip Advisor
% of guests recommend out of 6646 reviews
About the The Grand at Moon Palace - All InclusiveLocation Carretera Cancun-Chetumal Km. 36.5, Cancun, QROO 77500
All-inclusive room rates at The Grand at Moon Palace - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at The Grand at Moon Palace - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of The Grand at Moon Palace - All Inclusive, you'll find a golf course, a complimentary water park, and 7 the outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 32630 square feet (3031 square metres) and includes conference rooms. A kid's pool, a nightclub, and a fitness centre are also featured at the luxury The Grand at Moon Palace - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Cancun hotel.
- 1316 guestrooms or units
- 3 levels
- 10 dining venues
- 4 swim-up bars
- 6 bars or lounges
- 32630 sq ft of conference space
- 3031 sq. m of conference space
- Built in 2017
- Bar by the pool
- Coffee shop
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Poolside lounge chairs
- Umbrellas for the pool
- Business facilities
- Conference space
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Wedding services available
- Beauty salon
- On-site shopping
- Smoking in designated areas
Family Friendly Amenities
- Family Property
- Free water park access
- Number of outdoor pools -7
- Children's pool
- Lazy river
- Supervised childcare/activities (free)
- Free WiFi
- Outdoor tennis court
- Children's club (free)
- Snack bar/deli
- Babysitting or childcare (surcharge)
- Playground on site
- Free cots/infant beds
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
- Parking: Free valet parking and self parking
The Grand at Moon Palace - All Inclusive offers 1316 forms of air-conditioned accommodation with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary slippers and designer toiletries. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Private balcony (furnished)
- Jetted tub
- Stocked minibar (free)
- MP3 dock
- In-room dining (24 hours)
- Smart television
- Cable channels
- Premium channels
- Coffee maker
- Luxury bedding
- Separate shower and tub
- Cribs (free)
- Housekeeping (daily)
- Nightly turndown service
- International calls (free)
- Long distance calls (free)
- Local calls (free)
- Laptop safe
- Designer toiletries
- Iron and ironing board
- Air conditioning
- Ensuite bathroom
Food & Drink
The Grand at Moon Palace - All Inclusive has 10 restaurants on site.
24-hour room service is available.
Guests can play rounds at the 27-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 7 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Playground on site
- Scuba diving on site
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 3 PM
- Minimum check-in age is 18
- Check-out by noon
Children and extra beds
- Children are welcome.
- Free cribs (infant beds)!
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. LOCALIZE
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. LOCALIZE
- Moon Palace Grand All Inclusive Cancun
You should know
- Guests may experience noise disturbance due to nearby construction work.
Awards & Affiliations
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.