Skip to main content
Beginning of main content
4.0 out of 5

"So much to choose from with lots of entertainment, restaurants and bars. The only issue I encountered was queues for restaurants. Something for everyo ... " More

By a verified traveller on Sat 21 Jan 2017

Enter dates to see availability

Select your room to view prices

Pyramid Ocean View Room, kids eat and stay free

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sian Kaan Standard

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sian Kaan Junior Suite.

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sian Kaan Master Suite.

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pyramid Sunset View Room, kids eat and stay free

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Pyramid Standard Room, kids eat and stay free

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The Pyramid at Grand Oasis - All Inclusive's beach location gets good marks from our customers. During your stay, you're just a quick walk from Maya Cancun Museum. Features include free WiFi in public areas and free self-parking, plus 12 restaurants. This 4-star resort has 323 rooms over 6 floors. Enjoy your stay with amenities like a free stocked minibar and a flat-screen TV in each room.

  • Air-conditioned rooms with free minibar items, iPod docking stations and 24-hour room service
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine at Benazuza, one of the property's 12 restaurants and 10 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments or reflexology at Sensoria Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a fitness centre and a steam room
  • Guests speak favourably about the clean guestrooms and the bar
  • Within a 15-minute walk of Aquaworld and Maya Cancun Museum

The Pyramid at Grand Oasis - All Inclusive ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Pyramid at Grand Oasis - All Inclusive

Everyone (1)
4 out of 5

A very busy hotel with lots going on all the time.

So much to choose from with lots of entertainment, restaurants and bars. The only issue I encountered was queues for restaurants. Something for everyone here, do not choose if you are looking for a quiet time.

Posted by , from UK on 21 Jan 2017

Was this review helpful to you?

About the The Pyramid at Grand Oasis - All Inclusive

Location Blvd. Kukulcan, Km. 16.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included
  • Basic alcoholic drinks included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included

  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transport to off-site activities

  • Access to on-site clubs included
  • Taxes included
  • Buffet and à la carte dining
  • Basic alcoholic beverages included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Spa/beauty facilities and services not included
  • Transport to off-site activities not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • Room service during certain hours
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Theme parties included

Property Features

The Pyramid at Grand Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid at Grand Oasis - All Inclusive such as the free kids' club and the outdoor pool. There are 12 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 4 swim-up bars, and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor tennis court, a steam room and a fitness centre. Free self parking is available. Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 323 guestrooms or units
  • 6 levels
  • 12 dining venues
  • 3 bars on the beach
  • 4 swim-up bars
  • 10 bars or lounges
  • 2 coffee shops
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Dining venue
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Pyramid at Grand Oasis - All Inclusive offers 323 forms of accommodation with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

Benazuza – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner.

Market Place and Bites – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

The White Box Gastro Bar – This bistro only serves lunch. Open daily.

Makitaco: Mex-Japanese – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Careyes – This fine-dining restaurant specialises in Spanish cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Basketball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site

Spa Services

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 2
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to https://www.oasishoteles.mx:643/preregister/search To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens staying 4 nights or more. The fee is USD 18 for each additional screening, and for guests staying 1-3 nights. PCR screening for COVID-19 is available for USD 75 per person. Guests should contact the concierge upon arrival to schedule departure health screenings, which are available in the central lobby of The Pyramid at Grand Oasis.

The check-in location differs from the property location. To check in, guests will need to go to https://www.oasishoteles.mx:643/preregister/search
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pyramid Grand Oasis All Inclusive Cancun
  • Pyramid Grand Oasis All Inclusive
  • Pyramid Grand Oasis Cancun
  • Pyramid Grand Oasis
  • The Pyramid at Grand Oasis All Inclusive
  • Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
  • Pyramid Grand Oasis All Inclusive All-inclusive property
  • Pyramid Oasis Inclusive inclu
  • The Pyramid at Grand Oasis
  • The Pyramid at Grand Cancun by Oasis
  • The Pyramid at Grand Oasis All Inclusive
  • The Pyramid at Grand Oasis - All Inclusive Cancun

You should know

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 2-device limit.
url importing http://www.ebookers.com/Cancun-Hotels-The-Pyramid-at-Grand-Oasis---All-Inclusive.h10924097-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cancun-Hotels-The-Pyramid-at-Grand-Oasis---All-Inclusive.h10924097-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Cancun-Hotels-The-Pyramid-at-Grand-Oasis---All-Inclusive.h10924097-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.