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Junior Suite King Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max
£683* Per night/room 15 Apr - 16 Apr

Junior Suite Veranda Ocean Front King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Double Ocean Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Veranda Ocean Front Double

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite King Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive. During your stay, you're just a quick walk from Garrafon Natural Reef Park. Features include free WiFi in public areas, free self-parking and a free manager's reception.

  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine with ocean views at Casa Rolandi, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Treat yourself to massages, thalassotherapy or mud baths at the spa
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a private beach, a gym and a steam room
  • 0.1 mi (0.1 km) from Garrafon Natural Reef Park and 4.4 mi (7.1 km) from North Beach
  • Dogs welcome for a fee (restrictions apply)

Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

Everyone (1)
1 out of 5

Posted by on 4 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Social Media Coordinator

Thank you for taking the time to rank us on this platform. We are looking forward to welcoming you back to our resort.

About the Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

Location Fracc. Laguna Mar SM. 7 Mza. 75, Isla Mujeres, QROO 77400

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • À la carte meals and snacks included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Cycling
  • Fitness facilities

Lessons/classes/games
  • Cooking
  • Pilates
  • Yoga

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Gratuities

  • Yoga classes/lessons included
  • Surcharge for premium or imported alcoholic drinks
  • Pilates classes/lessons included
  • Minibar (all drinks included)
  • 24-hour room service
  • Bicycling included
  • A la carte dining included
  • Cooking classes/lessons included
  • Additional service charge accepted
  • Service charge not included
  • Fitness facilities included

Property Features

Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. This Mediterranean hotel also offers a hot tub, a steam room and a fitness centre. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Isla Mujeres hotel.

  • 35 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1999
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive offers 35 accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Casa Rolandi – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Le Metissage – Overlooking the ocean and pool, this restaurant specialises in Fusion cuisine and only serves dinner. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Fishing on site
  • Golfing nearby
  • Fitness classes on site
  • Boat tours on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has couples treatment room(s). Services include hot stone massages and body treatments. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

  • Mud bath in spa
  • Hot stone massage
  • Spa tub in spa
  • Couples treatment rooms
  • Body treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via Boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is accessible via catamaran transfer from Lote I-03 Manzana 12, 77520 Cancún, Q.R. (Dreams Vista Cancun Hotel pier). Scheduled transfers to and from the property are available 6 AM-10 PM. To guarantee transfers, guests must contact the property with their flight details at least 1 day before their expected arrival. Transfers outside of scheduled departures or arrivals will have to use a private service (surcharge).

To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Minimum age for COVID-19 test requirement: 18
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Villa Rolandi Thalasso SPA Gourmet & Beach Club
  • Villa Rolandi Thalasso SPA Gourmet Beach Club
  • Villa Rolandi Thalasso SPA Gourmet Beach Club Isla Mujeres
  • Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive
  • Zoetry Villa Rolandi Cancun All Inclusive
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  • Zoetry Villa Rolandi Cancun
  • Zoetry Villa Rolandi Cancun All Inclusive All-inclusive property
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  • Zoetry Villa Rolandi Isla Mujeres Cancun Isla Mujeres
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  • Hotel Villa Rolandi Thalasso SPA Gourmet Beach Club
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  • Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive Hotel
  • Zoetry Villa Rolandi Isla Mujeres Cancun Optional All Inclusive

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.