16 Dec 2019 by M
Dear Sir/Madam, Warmest greetings from the island of Bali. Thank you for taking your valuable time to share your recent stay experience with us. I am delighted to know that your enjoyed every aspect of your stay with us. Let us know when you are ready to return, we trust it will be another memorable experience. Regards, M
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
COMO Uma Canggu offers its guests 2 outdoor swimming pools and a health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury COMO Uma Canggu. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. This 5-star Canggu hotel is smoke free.
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free valet parking
COMO Uma Canggu offers 119 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free cooked-to-order breakfast daily from 7 AM to 10:30 AM.
COMO Beach Club – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Glow juice bar – This bar specialises in vegetarian cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
COMO Shambala Retreat has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a mud bath.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.
For guests' safety, the property includes a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.