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Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Palace Madeira. During your stay, you're just a quick walk from Reis Magos Beach. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. This 4-star hotel has 327 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, flat-screen TVs and hairdryers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the indoor and 2 outdoor pools
  • Indulge with massages at Ocean's Care
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes tennis courts and a fitness centre
  • 9 minutes by car from Madeira Botanical Garden and 11 minutes from Santa Cruz Beach
  • Free local-area shuttle service

Hotel Riu Palace Madeira ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Riu Palace Madeira

Everyone (1) Couples (1) Family (1)
5 out of 5

Posted by on 7 Feb 2020

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4 out of 5

Bon rapport qualité / prix

Très bien situé à mi chemin entre aéroport et funchal,parfait pour visiter madere

Posted by on 25 Feb 2014

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5 out of 5

Excellent rapport qualite prix

Hotel tres bien situe, personnel tres sympathique et devoue, repas parfait

Posted by on 23 Nov 2012

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Renovations + Closures

This property is closed from 28 February 2021 to 22 May 2021 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Hotel Riu Palace Madeira are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included
  • Basic alcoholic drinks included

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Spa facilities
  • Limited spa services
  • Children's club

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Airport transfers
  • Gratuities

  • Taxes included
  • All meals served buffet style
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Local beverages and soft drinks only
  • Basic alcoholic beverages included
  • Airport transfers not included
  • Limited spa services included
  • Kids club included
  • Gratuities not included
  • Fitness facilities included
  • All food and beverages included
  • Spa/beauty facilities and services included.
  • On-site live performances included

Property Features

Some rates at Hotel Riu Palace Madeira are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Riu Palace Madeira offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A kids' pool, spa services, and a terrace are also featured at the family-friendly Hotel Riu Palace Madeira. A free area shuttle within 13 kilometers is available. Free self parking is available. This 4-star Santa Cruz hotel is smoke free.

  • 1 building
  • 327 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Funchal (FNC-Cristiano Ronaldo) (9.9 km / 6.2 mi)
  • Property shuttles: Free area shuttle within 13 kilometers
  • Parking: Free self parking

Room Amenities

Hotel Riu Palace Madeira offers 327 forms of air-conditioned accommodation with complimentary bathrobes and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a bath and bidets. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Bathtub
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Bidet
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Main restaurant – On-site restaurant.

Poolside restaurant – This restaurant is located by the pool. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Lobby bar – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Lounge bar – On-site bar. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ocean's Care. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and Covid-19 Health Protocol (RIU) guidelines.

  • Car recommended
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Madeira Riu Palace
  • Hotel Palace Madeira
  • Hotel Riu Madeira
  • Hotel Riu Palace Madeira All Inclusive Canico
  • Hotel Riu Palace Madeira Canico
  • Madeira Riu Hotel
  • Riu Hotel Palace Madeira
  • Riu Palace Madeira
  • Riu Palace Madeira Canico
  • Riu Palace Madeira Hotel
  • Hotel Riu Palace Madeira All Inclusive
  • Riu Palace Madeira All Inclusive Canico
  • Riu Palace Madeira All Inclusive
  • Hotel Riu Palace Madeira All Inclusive Canico
  • Riu Palace Madeira All Inclusive Canico
  • Riu Palace Madeira All Inclusive
  • All-inclusive property Hotel Riu Palace Madeira - All Inclusive
  • Hotel Riu Palace Madeira - All Inclusive Canico
  • Hotel Riu Palace Madeira All Inclusive
  • Hotel Riu Palace Madeira
  • Riu Madeira Inclusive Canico
  • Hotel Riu Palace Madeira Hotel
  • Hotel Riu Palace Madeira Santa Cruz
  • Hotel Riu Palace Madeira All Inclusive
  • Hotel Riu Palace Madeira Hotel Santa Cruz

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.