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 Canterbury •1 Room
 Canterbury • 1 Room
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Holiday Inn Express Canterbury, an IHG Hotel

3-star property
A2 Upper Harbledown, Canterbury, England 020 3788 4841
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4.2 out of 5
Very good!
See all 10 ebookers Reviews

"Friendly staff, bit tricky to access from the westbound side of the road " More

By a verified traveller on Sat 01 Jun 2019

Points Of Interest

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£57* Per night/room 28 Apr - 29 Apr

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Holiday Inn Express Canterbury, an IHG Hotel, you'll be close to Canterbury Cathedral. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Westgate Gardens and a few minutes from St. Dunstan's Church

Holiday Inn Express Canterbury, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Canterbury, an IHG Hotel

Everyone (9) Family (1)
5 out of 5

Posted by on 29 Aug 2020

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4 out of 5

Posted by on 19 Feb 2020

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4 out of 5

Posted by on 22 Jan 2020

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5 out of 5
Friendly staff, bit tricky to access from the westbound side of the road

Posted by on 1 Jun 2019

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4 out of 5
Hotel is okey but could have been better relative to other three stars hotel. Room was not quiet enough and heating system was not working. Excellent staff with a great service.

Posted by on 28 Dec 2018

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Comment from Hotel Management

29 Jan 2019 by Ro

We apologise that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

5 out of 5

Posted by on 29 Oct 2018

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Comment from Hotel Management

10 Nov 2018 by Ro

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4 out of 5

Handy hotel- functional not a holiday destination!

Very helpful staff. Clean. Comfy beds. Little road noise considering the location. A good practical stop off point but not the place for a special occasion.

Posted by , from cambridge on 19 Feb 2018

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Comment from Hotel Management

12 Mar 2018 by Ro

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4 out of 5

Convient to Canterbury

It was just what I needed to sped time to visit my grandson university.i was impressed with the quality, I would consider staying again.

Posted by , from nr London on 6 Nov 2017

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Comment from Hotel Management

1 Jan 2018 by Ro

Thank you so much for taking the time to write review on your stay at our hotel. We are truly happy to hear that you enjoyed our amenities and had comfortable stay with us. We hope to see you again on your next trip to Canterbury.

3 out of 5

Cheap and Cheerful!

If you want a cheap b & b by the motorway then this is it. Hard to sleep at night coz of traffic noise tho. Reception staff where excellent. Thank you!

Posted by , from Rochester on 2 Feb 2017

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4 out of 5

Ideales Hotel vor oder nach der Fährankunft.

Das Hotel liegt zwar auf einer Raststätte aber es war trotzdem schön ruhig in der Nacht. Die Zimmer sind nicht sehr gross, aber für uns hat das Familienzimmer ausgereicht. Wir waren für eine Nacht da bevor es wieder auf die Fähre zurück ging. Ideal da es nur ca 30min fahrt sind. Abendessen können wir auch uneingeschränkt empfehlen, war wirklich gut! Ebenso das Frühstück, mehr als ausreichend. Unbedingt noch in die Stadt fahren, sehr hübsch!

Posted by , from schweiz on 25 Jul 2017

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About the Holiday Inn Express Canterbury, an IHG Hotel

Location A2 Upper Harbledown, Canterbury, England CT2 9HX

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A terrace, tour or ticket assistance, and a BBQ are also featured at the business-friendly Holiday Inn Express Canterbury, an IHG Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Canterbury hotel.

  • 1 building
  • 89 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Canterbury West Station (5.1 km / 3.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Canterbury, an IHG Hotel offers 89 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers. This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily.

Great Room – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canterbury Holiday Inn Express
  • Holiday Inn Express Canterbury
  • Holiday Inn Express Hotel Canterbury
  • Canterbury Holiday Inn
  • Holiday Inn Canterbury
  • Holiday Inn Express Canterbury Hotel Upper Harbledown
  • Holiday Inn Express Canterbury Upper Harbledown
  • Holiday Inn Express Canterbury Hotel
  • Express Canterbury, An Ihg
  • Holiday Inn Express Canterbury
  • Holiday Inn Express Canterbury an IHG Hotel
  • Holiday Inn Express Canterbury, an IHG Hotel Hotel
  • Holiday Inn Express Canterbury, an IHG Hotel Canterbury
  • Holiday Inn Express Canterbury, an IHG Hotel Hotel Canterbury

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.