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4.3 out of 5

"Old coaching inn that has been beautifully and tastefully transformed into a boutique hotel. Loved the decor of our room, huge super king bed and very ... " More

By a verified traveller on Tue 15 Feb 2022

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Cosy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£58* Per night/room 21 Aug - 22 Aug

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around The Falstaff Hotel. During your stay, you're just a quick walk from Westgate Gardens and Towers. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a terrace and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Westgate Gardens and Towers and Westgate Gardens

The Falstaff Hotel ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Falstaff Hotel

Everyone (8) Couples (3) Family (1)
4 out of 5
Old coaching inn that has been beautifully and tastefully transformed into a boutique hotel. Loved the decor of our room, huge super king bed and very clean, well equipped bathroom with incredibly powerful shower. Radio, tea/coffee/biccies, toiletries in bathroom. We stayed a Sunday night and it was reasonably priced for the quality of the room. You can checkin and out online quickly and the hotel is a stones throw from Canterbury high street and many great eateries and shops. We didn't have breakfast so can't comment on food or service. We'll be back again to stay though, highly recommended.

Posted by on 15 Feb 2022

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Comment from Hotel Management

16 Feb 2022 by Jorge S

Dear Guest, Thank you for your feedback, we are always happy to receive comments from our guests regarding their stay and thank you for your helpful suggestions. We hope to welcome you back in the near future. Best regards, Jorge S

5 out of 5

Posted by on 13 Feb 2022

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4 out of 5
Lovely little room, shame there was no wardrobe space.... probably as it was such a cosy room.

Posted by , from Sussex on 12 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Reception

Dear Kelly, Thank you- yes the cosy's are indeed small, but cute!

5 out of 5
Beautifully decorated, elegant hotel in excellent location for the centre of Canterbury, cathedral, theatre and restaurants. Will definitely stay again. Cocktails and mocktails highly recommended!

Posted by on 30 Aug 2019

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Comment from Hotel Management

2 Sep 2019 by Jorge S

Dear Guest, Thank you for your positive feedback, we are always happy to hear that our guests have enjoyed their stay with us. We hope to welcome you back in the near future. Best regards,

3 out of 5

Posted by on 2 Jun 2019

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Comment from Hotel Management

3 Jun 2019 by Miles S

Dear Anonymous, Thank you for your review, all feed back helps towards improving our guests stay.

4 out of 5
This is more of a cocktail bar than a pub, and does not serve evening meals. The breakfast was good. Our allocated room was 'cosy' ie quite small and was by the road/pavement and next to traffic lights. We opted to upgrade for £10 to a quieter and larger room out the back. The lady at the reception was very helpful.

Posted by on 29 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Guest Services

Thank you for your fantastic review, we are delighted you enjoyed your recent stay and thank you for your wonderful feedback. It is always a pleasure to hear from guests that had a great experience whilst staying here! We look forward to welcoming you back to the hotel in the very near future! Kind regards The Falstaff Hotel

4 out of 5

Posted by on 24 Mar 2019

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Comment from Hotel Management

8 Apr 2019 by Guest Services

Thank you for your fantastic review, we are delighted you enjoyed your recent stay and thank you for your wonderful feedback. It is always a pleasure to hear from guests that had a great experience whilst staying here! We look forward to welcoming you back to the hotel in the very near future! Kind regards Guest Relations

5 out of 5
Lovely hotel with good atmosphere and central to Canterbury town centre, would definitely recommend. Room 8 didn’t have a good window view but didn’t bother us as we didn’t stay in room long during the day.

Posted by on 1 Dec 2018

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4 out of 5
Very well situated, close by to the city wall, friendly staff but room 48's view from the window was a high brick wall a few metres away! Decor in the room well overdue a makeover, scuffed skirting boards, squeeking floor boards, dull old fashioned curtains, handy free car park but full on return. So good and bad points throughout.

Posted by , from Cornwall on 5 Aug 2018

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5 out of 5

Comfortable hotel near city centre

Pros: The convenient position, very close to the West Gate and pedestrianised city centre streets. Plenty of places to eat and drink close by.
Cons: Not a lot.
Location: Very convenient for the city centre and Marlowe Theatre. We spent the whole two days exploring the city and cathedral.
The Falstaff is a lovely old coaching inn, with many modern features.Rooms are comfortable and well appointed. We stayed in the "Old Woodmill" just across the car park. Breakfast is good and plentiful. Car parking is free, but limited to 35 spaces which was fine when we stayed. Entrance to the car park is controlled, so non hotel guests cannot take up valuable spaces.

Posted by , from London on 26 Mar 2018

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Property Features

As a guest of The Falstaff Hotel, you'll find a terrace, a garden, and coffee/tea in common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly The Falstaff Hotel also features complimentary newspapers in the lobby and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Canterbury hotel is smoke free.

  • 49 guestrooms or units
  • 3 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Canterbury West Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Falstaff Hotel offers 49 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15 for adults and GBP 10 for children (approximately)
  • Self-parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Falstaff Canterbury
  • Falstaff Hotel
  • Falstaff Hotel Canterbury
  • Hotel Falstaff
  • The Falstaff Hotel Hotel
  • The Falstaff Hotel Canterbury
  • The Falstaff Hotel Hotel Canterbury

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.