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4.3 out of 5

"Lovely little room, shame there was no wardrobe space.... probably as it was such a cosy room. " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the sightseeing around The Falstaff Hotel. During your stay, you're just a quick walk from Marlowe Theatre. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This 3-star hotel has 49 rooms over 3 floors. Free WiFi and cable TV channels are available in all rooms.

  • All rooms offer separate sitting areas, cable TV and room service (during limited hours)
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a terrace and coffee/tea in a common area
  • Guests have great things to say about the beds and the helpful staff
  • Just a 4-minute walk from Marlowe Theatre and 8 minutes on foot from Canterbury Cathedral

Cosy Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£112* Per night/room 4 Jul - 5 Jul

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Falstaff Hotel ratings based on 10 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Falstaff Hotel

Everyone (7) Couples (2) Family (1)
4 out of 5
Lovely little room, shame there was no wardrobe space.... probably as it was such a cosy room.

Posted by , from Sussex on 12 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Reception

Dear Kelly, Thank you- yes the cosy's are indeed small, but cute!

5 out of 5
Beautifully decorated, elegant hotel in excellent location for the centre of Canterbury, cathedral, theatre and restaurants. Will definitely stay again. Cocktails and mocktails highly recommended!

Posted by on 30 Aug 2019

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Comment from Hotel Management

2 Sep 2019 by Jorge S

Dear Guest, Thank you for your positive feedback, we are always happy to hear that our guests have enjoyed their stay with us. We hope to welcome you back in the near future. Best regards,

3 out of 5

Posted by on 2 Jun 2019

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Comment from Hotel Management

3 Jun 2019 by Miles S

Dear Anonymous, Thank you for your review, all feed back helps towards improving our guests stay.

4 out of 5
This is more of a cocktail bar than a pub, and does not serve evening meals. The breakfast was good. Our allocated room was 'cosy' ie quite small and was by the road/pavement and next to traffic lights. We opted to upgrade for £10 to a quieter and larger room out the back. The lady at the reception was very helpful.

Posted by on 29 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Guest Services

Thank you for your fantastic review, we are delighted you enjoyed your recent stay and thank you for your wonderful feedback. It is always a pleasure to hear from guests that had a great experience whilst staying here! We look forward to welcoming you back to the hotel in the very near future! Kind regards The Falstaff Hotel

4 out of 5

Posted by on 24 Mar 2019

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Comment from Hotel Management

8 Apr 2019 by Guest Services

Thank you for your fantastic review, we are delighted you enjoyed your recent stay and thank you for your wonderful feedback. It is always a pleasure to hear from guests that had a great experience whilst staying here! We look forward to welcoming you back to the hotel in the very near future! Kind regards Guest Relations

5 out of 5
Lovely hotel with good atmosphere and central to Canterbury town centre, would definitely recommend. Room 8 didn’t have a good window view but didn’t bother us as we didn’t stay in room long during the day.

Posted by on 1 Dec 2018

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4 out of 5
Very well situated, close by to the city wall, friendly staff but room 48's view from the window was a high brick wall a few metres away! Decor in the room well overdue a makeover, scuffed skirting boards, squeeking floor boards, dull old fashioned curtains, handy free car park but full on return. So good and bad points throughout.

Posted by , from Cornwall on 5 Aug 2018

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5 out of 5

Comfortable hotel near city centre

Pros: The convenient position, very close to the West Gate and pedestrianised city centre streets. Plenty of places to eat and drink close by.
Cons: Not a lot.
Location: Very convenient for the city centre and Marlowe Theatre. We spent the whole two days exploring the city and cathedral.
The Falstaff is a lovely old coaching inn, with many modern features.Rooms are comfortable and well appointed. We stayed in the "Old Woodmill" just across the car park. Breakfast is good and plentiful. Car parking is free, but limited to 35 spaces which was fine when we stayed. Entrance to the car park is controlled, so non hotel guests cannot take up valuable spaces.

Posted by , from London on 26 Mar 2018

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4 out of 5

convenient for city centre

Pros: location
Cons: A slelf in bathroom for toiletries.
Location: Not so many things to visit in the city as we expected. After the Cathedral which if fabulous, the rest were OK but not great. Good for eating out. A
Pleasant hotel. Not expecting to be in the annex however.. Picked the hotel for its character which was not evident in the annex.

Posted by , from Norfolk UK on 24 Mar 2018

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5 out of 5

nice hotel

Hotel ideal for all the shops train station loads of pubs but the bar was very good and the breakfast was very very good was in room 35 only on problem the window need double glazing other then that it was very modern and clean looking

Posted by , from HULL on 8 Dec 2017

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Property Features

As a guest of The Falstaff Hotel, you'll find a terrace, a garden, and coffee/tea in common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly The Falstaff Hotel also features complimentary newspapers in the lobby and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Canterbury hotel is smoke free.

  • 49 guestrooms or units
  • 3 levels
  • 3 buildings
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LGW-Gatwick) (105.7 km / 65.6 mi)
  • Train station: Canterbury West Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Falstaff Hotel offers 49 forms of accommodation with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts
  • Debit cards not accepted
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15 for adults and GBP 10 for children (approximately)
  • Self-parking fee: GBP 10 per day
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Falstaff Canterbury
  • Falstaff Hotel
  • Falstaff Hotel Canterbury
  • Hotel Falstaff
  • The Falstaff Hotel Hotel
  • The Falstaff Hotel Canterbury
  • The Falstaff Hotel Hotel Canterbury

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.